I found it very surprising. the idea of not quoting an hourly rate in isolation. I had just assumed that the lesson was going to be solely about how to set the hourly rate. It makes so much sense that not all hours are the same. Even though the instructions said to skim Chapter 8, I was grateful for my decision to read it all the way through. It…[Read more]

Hi Everyone,

I’m just getting through the resources listed at the bottom of Lesson 9 about legal issues and forms but the link to the 30 minute podcast in the Selling Your Business Section does not work for me. If you are able to open on a Mac I could use some advice on how you did it. Clicking it gives me a 404 error.

Also, the various sample…[Read more]

Hello everyone!

Thank you to everyone who made it to our live session on Tuesday, we had great discussions! For those of you who missed it, I will have the recording posted in our Discussion Forum soon!

I have a lot of information for you all in this email!

1. Doodle Polls for all of the remaining live sessions:

✔️ Live Session #3 is HERE

✔️…[Read more]

Hello everyone!

APHA held a fantastic webinar today, Evolution of Patient Advocacy: From Rights to Reality. The speaker was Heidi Kummer, MD, BCPA, President of PACB!

She wrote a paper for the American Journal of Law and Medicine and I wanted to share it here for you all in case you were interested in reading it. Keep an eye out for an email…[Read more]

Hello All!

I am looking forward to seeing everyone on 6/10/25 for our second live session!

Please join us at 10:00am PT/12:00pm CT/1:00pm ET

ZOOM LINK HERE!

Don’t worry if you can’t make it live, I will post a recording!

See you soon,
Steph

PERSONAL GOALS
I want to help others navigate through their healthcare journey because of my experience with patients and seeing many falling through the healthcare cracks if they have no one to advocate for them both at the bedside and in the office. Those who have family members and/or others speaking up on their behalf seem to fare much better.…[Read more]

ADVOCACY SKILLS
As a Nurse and Nurse Practitioner with a primary focus on the Geriatric population (55+) I am basically very comfortable with my Advocacy Skills of over 35 years advocating for patients in various clinical settings. The only skill I see which I MUST delegate is the Billing and Claims Systems as I have very little to no experience…[Read more]

Thoughts on The Business of Being in Business

I will have a for-profit company.

LLC structure.

My business name will be specific enough to identify it as a private patient advocacy service but general enough to allow for expansion of services. Working it out.

The SBA website lists some important things I need to do including geographic…[Read more]

Thoughts about business goals:

PERSONAL GOALS
I was a patient in a hospital bed a long time ago when I had the thought that everyone could benefit from a kind of personal problem-solver while receiving care from clinicians. Eventually I learned about non-clinical patient advocacy and thought I would like to do that when no longer practicing…[Read more]

Hello everyone,

I would love to hear from advocates who have worked in some capacity with malpractice lawyers for issues related to their advocacy client’s care. We have had this type of engagement multiple times, and I would like to hear from others who have had experience with this regarding how they approach these engagements.

Is there any…[Read more]