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Request CodeState / ProvinceDescription of Need
1808-0984ONMy mother has been in the hospital for the past 5 months. She has been seen by multiple doctors, and all are unsure what is causing her confusion. However, they refuse to look at her medication as a possible cause.

Would like to either have her transferred to another hospital or have her seen by an unbiased third party willing to review all of her medications and dosages.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0983WAPhillip is 71; has heart disease (two bypasses) and Type II Diabetes; needs stenosis surgery. Retired from UPS 12/30/17. Has not received one accurate bill since then. Medicare and PeaceHealth have made many errors. Need to straighten billing before attempting surgery.

Need someone familiar with coding to review bills; call and get changes into computer system of Medicare and local providers that will help ensure future accuracy. If we attempt surgery, will need ongoing review of billing.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0982NMI have a orientation for section 8 that I can’t attend due to medical reasons. It’s in New Mexico

Go to the orientation for me.

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1808-0981MALooking for advocate to assist 60 year old man with mood disorder navigate through paperwork, treatments, etc. Needs assistance with forms, organization, follow up. Goal is to find appropriate housing.

Keep track of paperwork, make phone calls, research on internet, follow up applications

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0980COAdvocate

find an anesthesiologist that can help with problems with interoperative awareness during surgeries

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0979TXSomeone to attend doctor appointments with my 84 year old mom.

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1808-0978
COMPLETED
ALRecently moved to Alabama. Having trouble finding a physician who will take Medicare and fill prior prescriptions.

Help us find a physician.

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1808-0977HIMental health stablization

Locate a facility

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1808-0976FLMy son is in the hospital in critical condition. He's being mistreated

Communication with the Drs. and nursing staff to obtain better care.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0975
COMPLETED
MA90 year old hospice type patient transferred to rehab - nursing home from hospital. Formerly lived in assistance living facility. POA requests advice with regard to terminating services at assisted living facility, cashflow issues, possible medicaid application should he survive 100 days paid by medicare, etc. POA lives in NYC.

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1808-0974IDNeed help with getting medication

I feel that I am being bullied

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1808-0973
COMPLETED
MAMy dad was admitted for pneumonia on Friday. His doctor yesterday put him on vancomycin for sepsis and was concerned if the vancomycin didn’t work he’d decline and it would be life threatening. The doctor today took him off vancomycin and thinks that doctor was incorrect. We need help navigating.

Help us understand the options available and our rights for requesting tests and how we get information to make the best decisions possible.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0972LAAssistance at appointments

I'm needing assistance understanding doctor dignose.

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1808-0971PAAging parent and thier health concerns. We live out if town and need a care manager for our parents.

Be on site when we cant be.

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1808-0970INWe need a advocate to help with the new Medicaid transportation system. You can give them a 3 week notice for a ride to a Dr. Appt. and they don't pic her up. Not 1 time, but 3times and each she has to reschedule these appts. Are they billing Medicaid?

By possible finding a phone number for advocate through Medicaid. Even a number I could call that would be willing to help. We want to check also to see if this transportation company is still billing Medicaid even if they are not picking up their people. Maybe a fraud #

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1808-0969SCDoctor (therapist) refusing to give me refund from a personal debit payment after he ran my health insurance. He also refuses to send me any sort of itemized bill.

What are my legal rights? How can I get him to pay me what he owes me?

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1808-0968CTGetting a diagnosis and treatment that works. It seems I am sent to one specialist and then another. This is my third illness that has ended up being a nightmare with seeing three specialist and 6 weeks later. Meanwhile, I continue to try and function but it has taken emotionately.

Records transfers dont happen, call backs are days and then the PA's dont have all the information and have to go ask someone again.

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1807-0967TXI need help with advocating for C____ at school. he has add and odd, and is a child of trauma. were having a problem with the school implementing his ARD and his BIP.

we need help finding an advocate for our son for school.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0966COMy 25 yr old daughter has been diagnosed with Bi-Polar II since she was 15.
We someone who can:
Find a local Psychiatrist and therapist
File for SSDI
Get her on Medicaid
Have her current meds evaluated
Find a local Psychiatrist and therapist
File for SSDI
Get her on Medicaid
Have her current meds evaluated

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0965COI need somebody to advocate in further assist me and understanding my medical bills. My phone would be a far better place to reach me as I never check my email.

They can help me to understand my medical bills I have found I've been charged double. I need a person with a better understanding of the medical system that I have. I have insurance but the first date and intensive care it had not kicked in yet so out of

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1807-0964ARPotential hospital bedside monitoring for my mom - I live in another state. Also, potential medical case management services to assist my sister in the care of our mom who is currently a nursing home resident (but could be hospitalized) while I am out of the country in Sept, Oct.
Potential hospital bedside monitoring in Hot Springs.

Medical case manager advice / support for my sister regarding the care of our mom while I am out of the country.

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1807-0963NChistory of faulty care including 2 remedial open heart surgeries missed diagnoses missed life threatening conditions just really horrible treatments forced to leave and go to other hospital group

need advice possible litigation PHONE PREFERRED NOT EMAIL CAN LEAVE MESSAGE

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1807-0962FLneeds assistance with his insurance company. Financial assistance with the nursing home and physical therapy center he is staying in. His insurance coverage will run out for staying there. His family is out west. Needs to find an assisted living center that he can afford. Dr. wants to redo surgery!?

Same as above. Look into his insurance coverage. See what medicaid can do. Help with getting him into an assisted living center. We, his closest family, are out of state currently in Iowa and we are on limited funds- retired and living full time in a RV for 4 years.

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1807-0962TXThe patient has Medicaid and I can't seem to find anything better. He has mental health issues and is in need of long term inpatient care, approximately one year. He has been turned down several times by medicaid for further help. Can someone help this child before he hurts himself.

Help me get Medicaid to help or find an insurance that will.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0961FLMy friend and coworker's brother ( only living immediate family) has been diagnosed with lung cancer and has become, just in a matter of weeks has become mentally unstable. She needs help w power of Atty and guidance.

If an advocate could help guide her through the red tape of this sudden and difficult time .. w insurance and legal insight.. that’s would be wonderful. She is a secretary has not been able to work as she is caring for her brother.

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1807-0960CABeen trying to get treatment for skin cancer since January.
Alone- need help navigating healthcare system!

Need help navigating healthcare system.
Need help getting treatment for skin cancer!

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1807-0959TXReview medical records. SSD. Priorities in medical care. Navigating multiple medical needs.

A variety of the services listed

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1807-0958ALI need someone to take me to my appointment, stay there during the procedure
and bring me home.

The advocate can take me to and from the procedure and stay there during the procedure.

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1807-0957CANeed teeth extracted immediately. Not all of them but most. I need dental implants asap. I can't afford it. I can't go without teeth im humiliated. Ill lock myself up in the mental ward instead of letting anyone see me teethless. Please someone help me get a grant or something.

Im disabled and a single mother. I want to be a good role model for my daughter. Can an advocate speak for me do research and refer me to people who will work with me.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0956WII am looking for a Patient Advocate to assist my elderly parents with geriatric home health services, bill review, etc. Do you assist with this type of service?

I am looking for a Patient Advocate to assist my elderly parents with geriatric home health services, bill review, etc. Do you assist with this type of service?

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0955NCEnrolled in medicaid with pregnancy, received care at Birth Center. Found out Healthcare Marketplace autoenrolled me in a plan this year under my ex husband's email, so I can't access it. Don't make enough money to qualify for a Marketplace plan.

Can I end my Marketplace plan and keep Medicaid, as well as bill Medicaid for the birth expenses? Using Medicaid would save me thousands of dollars!

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0954VAim being discharged from a rehab to the streets without proper discharge and am incapacitated cannot care for myself . i had 69 surgeries i have stage 4 open decubitis ulcers. i have an active infection of osteomylitis. i am normally bed ridden or wheelchair bound.

stop facility from discharging me inappropiately. and send me to another facility for long term

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0953NVHealthcare oversite, someone to go to doctors appointments. Medication oversight. Help if patient is hospitalized, family lives out of state. He has excellent concierge primary care, but he helps Provide generalnoversoversee my Mother’s care. They are 93 years old, live in their own home, my father drives.

Provide general over sight and support, and communicate with family.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0952CAWe need someone to accompany patient to next office visit. Patient is 61.

During the office visit assist patient with asking proper questions, take notes, help in requesting any necessary needed ndocuments or copies of documents. Get understanding of patients medical situation. Discuss options etc. We are looking for someone immediately, visit is July 11th. Thank you.

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1807-0951KSJeffrey is 56 and mentally retarded. I am his guardian. He is receiving poor care and the doctors will not even try to repair his hernia. He has been in the hospital for 6 weeks. We want new doctors and a new hospital. These doctors don’t care about him!

Jeffrey needs an advocate who knows his rights as a disabled patient and will stand beside him and fight for his rights. He cannot fight for himself. This is a case of neglect and discrimination of a mentally disabled person. We have been lied to and continuously put off.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0950NVNeed patient advocate for 42 year old single female with no adult family close by. Hysterectomy in early May 2018. Not recovering. Emergency exploratory surgery in June to repair bladder possibly injured in first surgery. Released after 2 weeks, then readmitted July 1. No diagnosis yet. Has medical insurance.

Meet with patient. Sort through tests. Communicate with medical professionals to help patient understand and choose treatment? Create short and mid range plan.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0949TXI was wondering if your program keeps any Court Documents on Old Cases?

An Advocate helped me out about 20 years ago. And when I tell my current Dr. about what happened to me, he talks to me and treats me like I have just made up the who situation, So I have decided to try and prove it to him. Thank You

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1807-0948NMMy mother has had issues with medical billing going to collections. She had seen doctors and went to a few hospitals a couple of times and they never billed her insurance for it even though she had coverage at the time. They just sent it all to collections.

By helping us either get those collection bills written off or by getting her insurance billed correctly.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0947MOMedical bill dispute charges

Pls help me out to stop the medical bill keep coming i paid but still coming.

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1807-0946SCMy son suffered a traumatic brain injury and has been in four different hospitals and had numerous surgeries and requires a great deal of care. My daughter-in-law is dealing with an overwhelming morass of hospital bills, denials of insurance claims, etc.

I hope an advocate could help her sort through medical bills, insurance EOB's, etc., see if costs can be reduced and claims paid. It would be good if she could meet with one face to face if that is possible. Or, if not, through something like Skype.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1806-0945COAssistance with insurance billing. Patient cannot afford meds, even with Medicare and a Medicare supplement.
Deal with the insurance and medication costs.

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1806-0944MDMedical billing and insurance help. I have met my out of pocket max on January 30th and was not billed correctly. I've talked to several insurance representatives who give conflicting information. On top of that, my doctor's offices seem to be unwilling to cooperate with me for these billing errors.

I would like to fully take care of my medical bills in the way they should have been paid to me. I also think I am overpaying/being incorrectly billed for some services. And, I believe at least one doctor has billed me multiple times.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1806-0943CAHospital advocate to monitor medications, proper interaction of nursing staff, patient needs while in hospital, etc. Two days/nights starting July 24th.

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1806-0942TXNeed help negotiating a hospital bill as a self pay patient.

Helping negotiate a hospital bill as a self pay patient.

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1806-0941NYI'm a 25 year old recovering from neurologic, musculoskeletal, and urological illnesses from neglected spinal nerve compression for four years. The diagnosis was delayed two & a half years, and yet left largely untreated/under-diagnosed afterwards. I've found competent medical care since, yet still face discrimination and secondary illnesses as result.

I'm looking for help navigating employment & financial needs with a disability at such a young age. Most prominently I'm looking for advocacy as I seek out understanding in my legal options as well as dealing with a family in denial. This denial was a contributing factor to my delayed-diagnosis.

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1806-0940OHI am not getting effective treatment to relieve my pain in my right shoulder since April 15, 2018. The preliminary diagnosis is rotator cuff/tricep/deltoid strain. This may be related to a 3 part fracture of my humerus sustained in an accident while teaching kindergarten on May 10, 2017.

This 3 part fracture was treated as a Workman's Comp case. My goal is to receive diagnostic treatment to alleviate the pain in my right shoulder.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1806-0939FLNeed an advocate who can assist us in finding care under out of state Worker's Comp and FL insurance, who can help me navigate and coordinate. have a reading disability and have trouble with process and finding care I need.

By assisting and helping us navigate the system. I am hoping that there is an advocate who can take there knowledge, apply and willing to help coordinate for out of state approvals and assist in finding care providers to work with my out-of-state insurance.

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1806-0938SCin need of mental health advocate near the Columbia, SC area. Patient is inpatient in a residential treatment facility and having a crisis involving the residential facility.

the mother of the adult patient is looking for an advocate to help her son. I'm trying to connect the mother with an advocate in her area. i believe the son is located at The Generations of Monetta.

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1806-0937COI had emergency gall bladder surgery and have now received many bills from providers and multiple EOBs from my insurer, Kaiser Permanente that don't concur. I cannot make sense of them. My Insurer is denying some charges and it is not clear what I owe to whom.

I need help to understand the bills, negotiate with KP to cover more and possibly negotiate with the providers to reduce charges.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1806-0936NYI have a complex case with multiple diagnosis. I have been passed around from Dr to Dr in my area. It seems no one wants to knows how to deal with me. I also am in need of multiple diagnostic exams which I haven't had. It's like nobody believes me.

I would like someone to be able to deal with Dr's offices in a more efficient manner. Perhaps, someone who believes me and will fight for me to get the work I need done. I'm in pain everyday, all day. I just want to feel better.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1806-0935TXI am a 60 year old male weighing 485 pounds, who is none weigh bearing on the right leg due to emergency hip surgery, I have been placed in a facility that does not have an ADA compliant bariatric bathroom in the building.

Help me get moved to a facility that can properly care for me

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1806-0934FLMy friend for many years is looking for help in finding a facility close by for her parents. Her mother has cancer and her father also has medical problems, but they are not nursing home ready.
She needs someone to hold her hand and explain all the options and to make referrals as needed, such as to an elder law attorney.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1806-0933NVneed assistance for my father with geriatric/elder care and in home services

Assist working family member caring for senior that has mobility issues to coordinate medical care and make sure providers are doing what they are supposed to as well as identify qualified in home health providers a few days a week. Clarify types of coverage and assist with accessing it.

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1805-0932NJBotched brain surgery resulted in loss of ability to walk and many other things.

Transportation, change of home, daily necessary tasks, social interaction.

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1805-0931PALooking for ins due to being underinsured and on Disability. Need help qualifying for Medicaid due to health problems and being able to get the testing I need.

Find me resources I may not be aware of or tell me how to qualify for help.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1805-0930NCOverwhelmed by medical bills not covered by my insurance. See if any amounts can be greatly reduced or forgiven.

Negotiating bills.

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1805-0929ALI’m having issues with a former pain doctor , I wrote him and his PA UP AND The doctor sent out a letter full of lies about me to every pain doc here so no one will see me . There’s 2 sides to every story

I need help , I have to be on these pain medicines , I’ve been in severe chronic pain for a long time and the MED group I was taking worked , kept me able to function somewhat , now I can’t function at all .

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1805-0928COSocial Security Retroactively, without notice, revoked my medicare insurance back to May of 2016, due to a mistake on their part. I am now saddled with medical bills from suppliers. Just needing to know is it legal for an insurer to be able to retroactively revoke your insurance.

Need someone who can help me with social security/medicare because I could not get insurance at the time because providers told me I was on medicare. I couldn't get social security to stop paying benefits so I was stuck with medicare. This is an administrative error at social security.

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1805-0927NSParkinson's Patient, age 73, lives alone, alarming decline in cognitive abilities, housebound. Has no family or friends for purposes of support. Needs help in filling out the legal forms required in today's medical world - e.g. - Last Will & Testament, Financial Power of Attorney, 'Living Will', etc.
(1) Organize the documents needed
(2) Be my observer as I fill out the fields required
(3) Read my instructions in the documents and parse them to be readable, understandable and acceptable

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1805-0926PAhelp with plan D

tell me the best price

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1805-0925NSI am in need of a diagnosis, and I am at the end of my rope with Dr,s. they refuse to do any testing on me. of any kind and when they find something in my blood work or urine it is hidden to me.
I need someone to go over my records, and see what has been happening to me.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1805-0924FLHey, I need some help on my medical bills. I don't understand the coding, Why is my bill is so high? It's unaffordable. I have a simple isnsurance plan from work And Medicaid share of cost kicks in at $2700.

I get no help from medical provider who blames it on the insurance company. Billing does not return calls and can be rude. I am suppose to pay a 10$ copay in network but am charged three different rates. Payments are not printed on bill. Bill keeps increasing when complain.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1805-0923MOneed better care in the right facility

need help

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1805-0922GAI need help with health coverage

Help me to continue my health coverage

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1805-0921MOI have trouble with the doctor's office. They are not holding up their hippocritical oath

The doctor's office is trying to get rid of me for no reason. I wonder if I need a mediator

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1805-0920COMedical information, mainly medications, has been falsely reported to other practitioners. Have gotton misdiagnosed, mistreated and under medicated. Had injections in places I did not need. Causing long term pain, debilitation and depression. Thank you and help please!

Direct me to a reliable patient advocate to help manage the ten different specialists, primary care and pain management doctors and medical information. I cannot manage all the paperwork and treatment plans they want to prescribe. I have a very complicated case.

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1805-0919FLState has allotted 80-100 hours per week of in home nursing but no agency seems to have staff for more than 35-40 hours per week. Not permitted to use more than a single agency. although one can staff days and another has staff for evenings or weekends.

getting a waiver to utilize more than a single agency or forcing the agency to up staffing levels to meet the prescribed need.

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1805-0918OKMy Brother is moving to Muskogee from California. He is on disability and is receiving Chemotherapy. How can does he obtain state services for medical care in Oklahoma?

We need help navigating and securing state medical services for my brother.

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1805-0917KSI have significant deneneragion throughout my spine. I've had proper evaluation and I have been offered epidural injections. Can't keep doing steroids. Mayo kept me on morphine but my local doc died and I cant find a replacement. Surgery isn't possible. All avenues exhausted.

I need to find s doc I can trust to be in MY corner. If I had other options I would do it but I've done it all. I'm 65 yrs old. Significant degeneration. I need a doctor with courage and desire to stand for patients that need help.

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1805-0916MAI'm disabled with bi polor general anxiety and adhd. I'm also I recovering drug addict and using methadone and taking my prescription drugs Xanax, ridilin wrong. I need help , I have terrible anxiety and am tired of living this life of month after month. I'm lost

I need someone who has experience in mental health and addiction. That will generally just be on my side and get the best care for me because when im sick I'm paralyzed.

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1805-0915NVI've been diagnose with Severe Depression, Boardline Personal Disorder I'm having issues with getting the proper help it's very overwhelming when you are having mental illness please help me in anyway you can.

Help with disabilities process

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1805-0914BCI am a 49 yr old woman with a rare and progressive disease who has been “DENIED” proper medical care since 2014 from my pcp of 17 yrs. I have extreme bone degeneration throughout my spine, neck, collarbone..He has refused follow up on MRI’s Despite instruction from geneticist/ neurologist

I need help on how to proceed with this matter and to help fascilitate urgent medical care. My husband has been my caregiver but unfortunately in2013, he became seriously ill and this is when the doctor changed. I will need someone to attend appointments etc.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1805-0913NVNeed mental health/medical case manger. Patient in Montevista hospital for past month in restraints. MRI/EEGs r/o out medical cause for hallucinations, delusions, irritability, confusion, mania, etc. that patient is experiencing. Psychiatric needs not being met. Looking for help getting her to facility to address mental and medical health concerns.

Help with getting patient to facility to address mental and medical health care needs

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