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Request CodeState / ProvinceDescription of Need
1812-1047NVOur family needs someone to advocate for my brother, Dwayne Tillery. He is currently incarcerated at Northern Nevada Correctional Center. He has glioblastoma and just had brain surgery on 11/2/2018. The issue is he needs chemo and they seem to be dragging their feet in getting him the treatment.

Someone that is local that can help him get the treatment he needs.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1812-1046AKHave had a Medical problem for 2 years and has not been seriously considered. Now I'm afraid it might be harmful to my eyesight.

Help me to explain to my family doctor my symptoms and that I am scared.

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1812-1045OHI have Gastroparesis and IBS. In September of 2018– I saw my Gastroenterologist that I had seen in 2012 and 2013. I always liked him and got along well. Out of the blue, I received a letter saying that he is releasing me as a patient but never says why.

I’d like to know why I was suddenly released and if I can get a second chance.

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1812-1044FLHave only a few days or weeks to choose a healthcare plan we are then stuck on for a year. Haven't been able to get either kid help for over a year. They are both eligible for CMS. We have Medicaid. No one can tell me anything! Help!!!

I need to know what CMS does and what Medicaid has to do as we all have disabilities and they are preventing care. Only short time to choose with major consequences and no help.

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1812-1043PAMy son has been undiagnosed for almost 2 years now. He has had every test imaginable and cannot work. His symptoms are high cortisol, high blood pressure, headaches, palpatations, dizziness, on and on.
Internet diagnosis; pheo chromocytoma or para ganglioma.

We cant get a committment from Doc.
Need a intermediate between my son and his doc to get a diagnosis and path forward.

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1812-1042BCI'm overwhelmed getting organized and get information typed out so that my complicated health issues can be explained as i be bounced form system to system and doc to doc

Help me find an Advocate to work with me in Victoria BC

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1812-1041INYes hello I am a quadriplegic and a single mother I have recently moved into a home that has mold in the basement in the landlord is trying to sue me and evict us. I lost my home health care and have exhausted others people have given up on us.

I need help so that my daughter and I can stay together I need help with a living situation and I need help finding care it wouldn't mentally emotionally and physically hurt us if something happens please help

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1812-1040MNI Have Cronic Back Pain, Due The Ostio-Arthritus, And Have Severe Back Pain, My Primary Dr. Will Not Give Me Anything For My Pain, Other Than Tylenol And Ibuprfhin, Have Much Difficulties Doing Minor Tasks At Work, I'm On My Feet For 10 Min. Then Have To Sit For 5.

Maybe Recommend Something For My Pain ???

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1812-1039MBaccompaniment during a stay in hospital for radiation therapy

by explaining to the patient what is happening, helping her to communicate concerns to hospital staff, and connecting with family as needed with updates

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1812-1038NYUnderstanding the correct medical insurance for my father you currently is having trouble navigating the marketplace while dealing with pain. I would like for someone to help with his diagnosis which no doctor he has is taking “ownership” of the issues. As well helping me get to understanding for him.

Understanding the correct medical insurance for my father you currently is having trouble navigating the marketplace while dealing with pain. I would like for someone to help with his diagnosis which no doctor he has is taking “ownership” of the issues. As well helping me get to understanding for him.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1811-1037INWe moved back here from S.E. Kansas in June of this year. We lost our 130yrold farm because my husband's uncles sold it at auction. We were/are devastated. On top of that, we are unable to find or see a doctor to refill our medications. Starting to feel very hopeless.

We need help finding a doctor who will treat us. We need help. My husband has become despondent, unable to work. We lost everything and feel like we are falling through the cracks.

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1811-1036KYAfter an accident in May I was rushed to trauma hospital in non- network ambulance. Blue Cross paid what they would have paid network provider but bill is several thousand more. I did not call ambulance.

Negotiate on my behalf with collection agency.

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1811-1035CAMy father's kidney is functioning at 7-8%. He applied for a kidney transplant but his doctor said he doesn't qualify until he has been on dialysis for 5 years. Is this the normal process or is there another way he can get his name on the wait list?

Help us get my dad on the wait list for a kidney transplant.

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1811-1034CAI am writing to you because I don’t know where else to go. I am a 58 year old disabled female on Medicare since 1994. I am suffering from severe osteoporosis with the threat of breaking my hips. I need medication and treatment but not before my oral health is stable. My bone loss has created failing teeth and a very painful jaw with serious consequences. I have been everywhere including UCSF and oral surgeons here in San Francisco. I have been given two different treatment plans and have applied for grants,financial assistance and loans- and even started a GoFundMe page with little success.
I need this procedure to be able to treat a debilitating disease and prevent future bone breakage and joint replacements.
I’ve called Medicare and Medicare-Cal but get no where. Can you assist me with an application or any avenues that might be able to help? Thank you for all that you do!

Help me find a way to pursue oral surgery.

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1811-1033INWe need help navigating medical bills, long term care, and rehab.

They can help by helping us choose a facility or in home care service, and to help us find any programs available to assist with medical expenses.

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1811-1032MAChronic, unmanaged pain. Need an advocate who is educated on what is available. Current doctor is not helping. Other doctors have not helped in the past.

Educate on what else could be done for her, find local resources available. Interested in PCA

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1811-1031KYOn October 4, I had a scheduled heart procedure (TEE) and lab for my standing order my INR! When I had my TEE my BP dropped real low (3 x), my physican had me to go ER to get checked. My insurance was not verified; left me w/ the bill.

I need someone advocate that my insurance was supposed to verify at the point of care or prior. There system was Down Wednesday and Thursday of the week. This truly unfair, if my insurance was verified, I wouldn’t be in this situation!

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1811-1030NYI need someone to take notes during my 50 minute monthly appointment to see my psychiatrist because when I’m there I am unable to think clearly or answer his questions

He/ she can take notes about the topics discussed and protect me from the verbal assaults or psychological abuse that keeps me unfocused and retraumatized. I have been seeing this doctor monthly since 2003 to present and I am on disability. I have 5 chronic illnesses .

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1811-1029QCFather had Stem Cell transplant this summer, they released him too early (he lives alone), he wasn't able to care for himself and he has deteriorated, lost weight, needs 1-3 months of care. Need help getting him into public system short term facility.

Navigating the public health care rehabilitation system, making sure emergency takes us seriously, finding best possible facility nearby daughter for him to recover and get back on his feet.

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1811-1028AZNeed help to assist my gardener who's brother-in-law was killed by another motorist. He's being asked to pay huge hospital bills due to at-fault driver being under-insured.

Need to get at-fault driver to pay for hospital bills, or hospital to write them off.
Spanish-speaker requested.

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1811-1027MTMultiple injuries, fractured sacrum, pelvis, neuro genic bladder, constipation, spine injury with nimbness in right hip/groan, leg, and right butt cheeck. 1/13/16- November 17th 2018.

I need help with transportation, corrections of my medical records, correct treatment that will help heal my body, I want to make it a law that no doctor can falsify medical records.

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1811-1026SDMy husband, who is quadriplegic, recently had surgery on his foot. There was some bleeding from the foot after surgery and a very tight dressing was applied. It wasn't checked or loosened for 3 days causing another sore. We feel that the hospital should pay to treat it.

We would like to know what our rights are and what questions we should be asking during this process. Also we'd like to know what obligations the hospital has to us while this is being reviewed and what our options are should they decide not to pay for treatment.

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1811-1025NELegal assistance fiduciary. Trust fund being held. I’m disabled and homebound.

I don’t talk on a phone well. They can make calls

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1811-1024VAMental challenges after lung cancer. Neurological signs of disabling condition, lack of space and balance management, falling. Many doctor appointments after hospital stay.

Assist with confirming, coordinating and transporting to appointments.

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1811-1023MII was in hospital for near 2 wks with more to come. I have no idea what the charges will be. I am on medicare/tricare. I have heart/kidney/diabetic problems.

Help me get through this mess that's coming.

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1811-1022COwould up in the Hospital with a serious Pulmonary Embolism. Uninsured patient. Looking at huge medical bill.

I am looking for a company who can negotiate on my behalf with UICHealth. Review the medical billI I received to determine what is or isn't part of the services performed or if the charges are inflated.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1811-1021OHBilling problems and finding good health insurance.

Help in getting my insurance to cover my hospital claims.

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1811-1020IDWe need an advocate to advise about an appliction for a uninsured patient emergency hospital visit and 4 night stay, due to unexpected health complications. . Patient was advised to have an advocate look over the application to ensure it is fair.

Review & advise on application for county assistance/hospital charity then review the agreement to ensure patient is not at a disadvantage in the contract. The couple is low income. If you can't help & have information about what can be done, I welcome any information you can give. Thank you.

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1811-1019VADebbi has had post op complications which have affected her balance and bowels and she was forced to retire early. She is 64 and unable to drive to physical rehab. and she needs to have a PT come to her home to help her get mobile again.

Are there PT services that will come to the home that her insurance will cover at least part of since she doesn't have medicare? Can the state provide some assistance?

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1811-1018NJI am in a nursing home and have no family to advocate for me...thus I have been neglected..17 yrs here..I am from NY ans Have NY medicaid ..thus need to travel 2 hours for care...been trying to get documentation completed for 4 1/2 years ...there is always an obstacle..so need..I.can.direct....

I need some one to help me accomplish my goals, as one needs someone on the outside to get this facility to do anything one requests...

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1811-1017TNHello, my name is Caroline. I have been dealing with serious health issues for many years, that includes numb legs, loss of balance, blurred vision, uncontrollable anger and the most recent and concerning issue is extreme weight loss. I’m down to 68 lbs. I need help! Please!!

I’m an introvert and they can help me my voice for me.


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1811-1016KSI have 3 areas of chronic injury. These 3 turned to many w/compensating injuries. Actively sought redress for 15 yrs, Three specific surgeries helped but for limited time. Always pushed to pain management until no longer en vogue. I've taken many self management steps & was very fit upon occurrence.

I am utterly exhausted & at most painful. Mine has largely been an experience of MD rushing through apt, no history or proper/specific exam sending me away w/no plan. I would like someone to help me put in place a competent team of medical experts from various fields.

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1810-1015TXI was scheduled for surgery for October 26th and received a phone call from Drs office that it had been rescheduled (for the 2nd time, first time surgery was September 7th) until December 12th. When asked WHY??? their response was "due to Drs scheduling".

I need to know what my options are. I've already paid my Dr and hospital for surgery since August and now my surgery is rescheduled again for the 2nd time

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1810-1014TNI have hydrocephalus and white matter disease. I have recently relocated to Memphis TN to be near family. I need a recommendation for a local neurologist. One that I can trust, Thanks!

recommend a local neurologist.

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1810-1013MNI am Sarah's mental health counselor and working with her on self-advocacy. She is taking what she's learned and self-advocating for a patient advocate to help her navigate the mental health system. I cannot necessarily be her advocate in my current role, but would like to find someone who can.

Sarah is having trouble getting back on a medication that she was on for 15 years that a new psychiatrist she saw one time took her off of without her consent. She is asking for someone to advocate for her to get back on said medication.

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1810-1012
COMPLETED
NYI work for a British family. Their 19 year old daughter is a student and NYU, with medical insurance with Cigna.
Esme has been in intensive care due to a twisted colon and subsequent operations.
We need help navigating the US insurance system.

We need help with the US medical insurance system, and the cross over if and when Esme returns to the UK for further treatments.

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1810-1011PATwin boys, 11 years old, diagnosed as autistic, bipolar, bouts of non-confrontational aggression & suicidal. Very violent and at times, uncontrollable. Mother & Father barely keeping it together. This family (my son & daughter-in-law) need help desperately. Both kids need a residential treatment facility and parents told no beds available.

Parents need an advocate who will help them maneuver the morass of medical red tape and fight for them to get the help the kids need. Parents have a 2 year-old who is showing signs similar to the twins. He needs early intervention NOW!!

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1810-1010CADispute the $4000 bill for an ambulance ride I didn't need from urgent care to hospital, by reducing or eliminating it. It was not an emergency but Urgent Care doc said needed it, even though I had someone there to take me.

Represent me in disputing this claim. I feel I got false information from the Urgent Care doctor. My insurance company has talked to the Ambulance company twice to reduce the cost and they haven't.

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1810-1009ONMy husband had a double lung transplant in 2013. His lungs are great, however; travel is difficult, costs for travel, and medications. Is there any services that can help. My husband travels to Hamilton every 2 weeks. I have been taking time off to transport him and advocate

With travel supports, finding cost savings for medications

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1810-1008
COMPLETED
CAThey have not released any medical information on tests they are feeding her and improper diet of almost pure sugar when she's a diabetic giving her medication she doesn't need and doses that are four times the recommended dose and refused to help in any way

I need a advocate to make sure that they are feeding her and giving proper medical care or any medical care she has no insurance so they don't want to do anything that's illegal and immoral

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1810-1007NEhelp with workmans comp ins adjuster getting approval and better doctor patient communication.

by being there and know when there doing something they should't.

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1810-1006NLI am a chronic pain patient of 10 years. I am unable to find a doctor in my home province that will provide pain management medication and I desperately need help. Thank you kindly.

Please help me find a doctor that will properly treat my chronic pain with medication. Thank you kindly.

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1810-1005CTMy mother is a 76 year old alchoholic with mild dementia. She has been in the hospital for 8 days, after being checked in to detox. She needs inpatient physical therapy but her hospital case manager fears her dementia will make that difficult.

They can help me find the appropriate short term rehabilitation center for mom, near Madison and can help me assess the need for long term care.

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1810-1004NYMy mother is living alone in NYC and has home aide care from 9 am - 5 pm daily. She has very limited mobility due to advanced stages of Parkinson's disease and was recently diagnosed with early Alzheimer's. Most of her daily activities require assistance.

We requested that Medicaid extend care for my mother since she cannot be left alone. She needs to be put to bed on a daily basis, falls when she tries to get up and acts out her dreams in her sleep. Medicaid has denied requests for additional hours.

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1810-1003CTBeing abused and mistreated at methadone clinic..

Where can I report them and get some help please..

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1810-1002ORMy insurance has required proof for the last 5 years that my appendicitis operation was not a preexisting condition and no claims are being paid. I had most of the information sent to them, but they are still not processing claims.

We would like an advocate to help us get the insurance company to process the claims. We have started paying off collection notices from doctors at this point and it does not seem right.

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1810-1001LAMy 90 year old mother has a number of chronic medical issues that are not being looked at holistically- to name a few Sjogren's, chronic GI pain, arthritis, after effects of cancer treatment. We are intersted in an evaluation of her care and help coordinating treatment and medications.

Review her charts, medications, past and present treatments. Help coordinate specialists, and teach us how to do this.

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1810-1000COWe need a patient advocate who is familiar with patients' rights and health care laws in CO.

My mother is currently in the hospital in Alamosa, CO. We are concerned that quality of her care is not consistent. We are also concerned that the hospital is more concerned with vacating her bed than delivering her best outcome.

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1810-0999MSI need an advocate on behalf of my son , he is currently being evaluated for ADHD and he and myself are having a hard time. He has been suspend and also had in school suspension due to his behavior. And it's something he can not control, a advocate help

An adovocate would help with the legal aspect of the situation, they would help me understand my son rights and my rights in his education and as he reach adult hood , they would help my son to know his rights in the work force. Also attending any school meetings.

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1809-0998CANeed out of network referral for surgeon who will do her tongue reduction kaiser doesn’t have someone with this type of experience and expertise so I need the surgeon I found over at chikdrens

Ned a referral for outside surgery ? I allready got a consult and paid cash to see this surgeon Ofer at children’s hospitkn

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1809-0997MAI am writing to get help for my son, he is 24 years old, he has a serious social anxiety disability, he is agoraphobic, he never finished school and does not work. We do have a social worker and a psychiatrist that helps us, but we need more help.

I am hoping an advocate can help us with disability benefits, and finding others who can help our son get better.

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1809-0996AZHaving problem with controversial healthcare proper care as said by my psychiatrist

Confidentiality has been broken and Liza saying who I'm going to see when I'm at cope you can reach me at 520-834-9016 I need to speak to a professional advocate

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1809-0995TNHaving trouble filing claim for Long term in home care. Company we are using does not file Medicare. Filed 1490S in February 2018 and have received runaround since then. It is our understanding Medicare doesn't pay for long term in home care. Need denial to file with supplemental insurance.

Help to get through the system to get a denial letter or MSN.

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1809-0994AZI have concerns reg my child doc services for a doc office visit has been charged like a hospital visit

Looking for re negotiating the medical bill

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1809-0993
COMPLETED
NCProfessional with experience with deeply depressed and determinedly suicidal family member.

Act in advisory role for ways forward, and potentially to make quick decisions on patient's behalf.

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1809-0992COHello, I live just outside Boulder, Colorado. I have over 100K in medical bills. I need someone to advise me on how to handle this in every sense of the word.

Assist with how to negotiate with the hospital and possibly review my records for inaccuracies, double billing, etc etc

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1809-0991BCMy father needs to move into Palliative care. He has pancreatic cancer and a very short time frame has been given by doctors. He is in Vancouver but we are wanting to move him out to Winnipeg where I live as I am his only child.

contact with the right people
speed up the referral process
find him a bed in a palliative care facility

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1809-0990PAI have a friend of many years who has been alternately hospitalized or in a rehab facility for several months. I live in Tennessee, her son lives in Colorado and her former husband in Maryland. I've spoken to her by phone multiple times and she simply sobs.

She seems to be a cash cow for the medical industry. She has no one overseeing her care or checking on various outcomes. I want to know if a paid advocate can help.

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1809-0989CALooking for an advocate to help my mother regarding my stepdad who is a 75 year old veteran. They are trying to kick him out of the nursing home.

Need someone knowledgeable about the VA system. He is 100% disabled with Alzheimer’s.

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