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Request CodeState / ProvinceDescription of Need
1906-1161BCMy wife is American and we were working on her Canadian citizenship papers and we discovered a brain tumor. She was hospitalized without coverage and the hospital bills we are getting are astronomical and we don’t have the money to pay. I, her husband, work at a low salary.

We applied for the 3 months waiver but were denied. I’m sending another letter to appeal. I don’t know how to go about taking care of these giant bills.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1906-1160NYI am in a rehab center and although I have surpassed their requirements they are withholding my release date

Help get me a release without declaring AMA

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1906-1159ONmy husband is in hospital , I urgently need someone to come and help me

I dont know what to do for my husband to get him the best care

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1906-1158CAI am sick & need help with things. I am having a hard time dealing dealing with things.

I think they can help me in a lot of ways when it comes to managing things.

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1906-1157MDI am having open heart surgery June 17. Going to Rehabilitation facility around Towson or Catonsville. I need an advocate to visit me and overlook the care I am getting from the rehabilitation facility. I have no one to visit me daily. Advocate to visit me daily.

Find a person who can visit me daily or every two days at rehabilitation to oversee my care.

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1906-1156CAHospital is pressuring us to change daughter's ng feeding tube to a peg. Also, hospital and insurance co. wants to discharge to long-term care facility. She is still in ICU. Our concern is that we are not part of daughter's health care plan.

Patient rights, appropriate medical decisions based on our daughter's well-being rather than insurance demands. Help guide us to deal with the overwhelming pressure the doctors are placing on us, so we can help our daughter the most. Help us with what's needed to get our daughter in ARU or home.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1906-1155AZMedicare has denied lab services twice, for services rendered in 1216. I suffer from nuerosarcoidosis and receive chemotherapy for my disease. It is extremely important that my neurologist check my B and T cell counts prior to infusions. Medicare has NEVER denied this in the past.

Assist me in filing an appeal in response to their judgement of my first appeal.

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1906-1154MNI have had many disputes with the NUMC regarding services provided and billing, recently I had 2 cases where me and my child were sent to the Er when we could have been assisted at the walk-in clinic which would have saved us $1,000s. Many unnecessary tests ran

I have been trying to advocate for myself & my family and think I am now being discriminated against at the NUMC with them ignoring my concerns of services.

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1905-1153GAMy wife has been seeing doctors at Tanner medical Four years for the same things but problems stomach problems back problems and headaches. She has scoliosis. Sitting also creates a lot of pain

We have seen doctors for years at Tanner medical Associates garden no results on what’s wrong they have done everything they say possible. She is at the point of giving up and doing harm to herself so her son suggest I try to find an advocate to find out what’s wrong

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1905-1152WAMedical advocate to accompany elderly mother to appointments and help set up appointments. An advocate who has medical background who can speak to the physician in such a manner, make notes for the patient and family.

Advocate can understand medical terms & speak in terms the medical community will listen to and hopefully get the care needed.

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1905-1151FLShe needs help in managing her long term insurance care review. She gets nervous at the evaluations and describes inaccurate pictures. She is 90 years old

Help mom navigate through the long term insurance evaluation and manage her long term care

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1905-1150KYI am trying to find a patient I know his full name his date of birth and I know he's in the state of Kentucky working out of town went to the emergency room last night not sure which town need help finding him thank you.

Maybe help me find a patient in the state of Kentucky but I'm not sure which city I know persons full name date of birth . went to the ER last night they admitted him don't know which location.

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1905-1149NYI have a doctor who is not being truthful about what happened in my surgery. I am not sure the next step to take to find out what happened. I have already requested my medical records, which contradicted her statements to me.

Help me learn what my next steps would be or even if it is possible to find out what happened during my surgery.

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1905-1148AZI am a friend of the patient's wife who has been needing additional assitance managing Dick's care. Dick has been hospitalized after a fall, short term rehab, D/Ced to home, back in hospital now. Need help with decision making, caregiver support, transport to medical appts, coordination of medication/services and more.

Because the wife is so busy, I volunteered to try to get a name or two of a professional private health advocate to assist her in caring for her husband. She has essentially been doing this work by herself. So I am communications intermediary for now.

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1905-1147ILI had an inquiry from this family regarding the need for an advocate for help getting insurance to approve badly needed physical therapy for their loved one. Their insurance company is denying their care.

An advocate may help them know how to successfully get the coverage- I am an advocate but insurance is not my specialty. Thanks so much.

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1905-1146NVI don't know how to get disability coverage

To get him some money to live on and a place for someone to take care of him

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1905-1145NYA medical facility I was a patient in for over 10 years discharged me after my primary doctor retired. After questioning them, sending letters, etc., I still have no reasons. They were my primary medical facility with many doctors, and specialties. How can I defend myself?

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COMPLETED
1905-1144
FLMy 51 year old Son is in a nursing/ rehab facility in St Petersburg

He is bi-polar and has Parkinson’s disease cannot find a facility near Jacksonville Fl. He is too far from home. He has some behavioral problems. He can be “How Can an Advocate Help You?: Need assistance moving my son from St Petersburg FL to Jacksonville FL. Social services is not any help with this regent matter.

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1905-1143WI Hip is collapsed but patient has vasculitis which causes open sores. Particular issue isn’t healing, surgeons say they won’t operate but it’s been two years. It seems none of the doctors and surgeons are talking to each other to come up with a plan.

Help determine if there are further options to explore or how to get the team of people she has to see on a regular basis understanding the amount of pain she is in, how immobile she is, etc.

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1905-1142UTNeed help dealing with CBE Group. I feel that we are being over billed.

Review the bills we received from CBE Group and help us understand why the amounts don't add up.

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1905-1141DCHello I have chronic disease, I would like to know if you can assist in completing paperwork my periodic continuing disability reviews and all other related documents with UNUM.

I am looking for patient advocate who will navigate, educate me to issues that arise and assist in resolving problems that can occur

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1905-1140WVI need help gathering medical records, and advice on what doctors to choose who will better help me.

Helping gather medical records, leading me in the best possible direction.

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1904-1139TXI would like help with assisted living. Texarkana, Texas.
I'm 51. Age restrictions are stopping me.

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1904-1138OR[COMPLETED] I have narcolepsy w/cataplexy, suspected fibromyalgia, vision problems, ADHD, adult growth hormone deficiency, TMJ, memory/processing problems, Depression, IBS, a bit of stress, and a primary care that sends me to out of network providers, doesn't do prior auths, and takes a month to get in. And insurance that denies everything.

I can manage attending my appointments, but I need help with almost everything else. Appointment scheduling, ensuring treatments are covered, appealing denials, finding better primary care, or better insurance. Ensuring that my meds stay covered, filling paperwork for programs, help applying for SSI or SSDI if necessary and reliability.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1904-1137MOThe hospital is over billing me and is not cooperating with me about looking at my bill again

I don't know thats why I'm asking I believe in being double billed and upcharged.

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1904-1136SCMy Father has been placed in the ward of the state & my brother is POA & has been abusing it. He will not allow me to see or talk to my Father!

I'm not sure I was hoping someone could tell me what to do. My Father is going down hill since the POA has been in control.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1904-1135ONI need assistance with help after there was an incidence of harassment in the ICU towards my mom on life support.

Because I have made a formal complaint the hospital no longer will speak to me.

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1904-1134NYMy son is in the hospital for 4 months. When he came into the hospital he walked, talked and ate. Within 2 weeks he was not eating, walking or eating normally. Brian is developmentally disabled but on a level of 11 years old. He now cant get off bed.

Hospital won't let him eat even ice cream. Hospital will not get him out of bed to s chair as the fear he will get hurt. There are ways to do it but they will not try. We are waiting for a safe placement in a skilled state run nursinghome.

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1904-1133MOPatient is at a facility in Cape Girardeau Missouri. She is an Illinois Resident. She has a complicated story but is suffering from complications of diabetes and poor treatment that led to some brain damage. Medical providers are not communicating well with the family and help is very needed.

Mediation with medical providers
Care coordination.

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1904-1132CADiagnosed with colon cancer...can't get a speedy colonoscopy and in lots of pain...doesn't have ins. Working with medical...

Advise her and council her...she is looking hope

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1904-1131INAllan suffered tbi from 3 strokes he is 31. I care for him full time and need help getting him placed in nursing/rehab. He isn't well enough to be home, nor do I have the equiptment to care for him. In southern MI area. He is on Medicaid in Michigan.

Help me to get him into a nursing rehab and help monitor his care. Doctors appts etc....

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1904-1130LABarry prescribed oxygen, nursing home won't get it for him. He is in crisis.

Get nursing home to take action

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1904-1129NYBilling from hospital that provided services that is covered by my healh insurance i.e. Montefiore Hospital in Bronx New York ?

why these procedures was not covered by my insurance ?
not covered by my insurance

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1904-1128CTPatient is a stroke victim living in a nursing facility since Feb. 2019.
She is very unhappy in her present circumstance and wants change.

Help with changing from one facility to another and filing Title 19 paperwork.

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1904-1127VAI am unable to obtain a prognosis or diagnosis nor a care plan for my mother. I am her POA.

I have no idea how to do this or navigate this process. I need help!

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1904-1126OHI had a medical procedure done a little over a year ago. Told them to have it approved for out of network. They said they had the approval code but yet my insurance has denied the claim. Bill is 84,000.00

I don't know what to do .I can't pay 84,000

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1904-1125
COMPLETED
CA[COMPLETED] There was a 5150 hold placed a week ago, she is still at hospital and is not a risk to herself or others. Complicated story.

Work with patient, family and all entities involved. Need legal guidance on this as there seems to be lack of attn. to patient rights.

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1904-1124NHAmbulance billing: was not properly filed with Medicare' or champva insurance on time. Never had insurance numbers correct, so delay in filing. Never rebilled us before going into collection. I recently called the service mostly got smoke ,said the would resubmit to insurance, got New collection notice today,

Ambulance service did not use do diligent in performing there business. There fault they didn't get insur. No correct, only recently did the get info and was to resubmit to medicare, bill is $3,025.00 not code 4 run, monitor, o2,morphine drip. No lights 17 miles.

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1904-1123WVI need help with medical records and getting answers. 20 years of misdiagnosed disease and doctors continuing to blow me off despite physical evidence of other underlying issues. Doctors won't take me seriously because I refuse pain medication.

I'm hoping they can observe and help sort out errors on medical records and finding a doctor willing to actually help me. I don't understand what I'm doing wrong

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1904-1122MSI was received third degree burns in a car accident. I do not have health insurance. I have had two surgeries on my right arm to remove burn tissue and skin grafts. I desperately need help with the hospital bills and air lift bill to burn center.

I need help with my medical bills from the burn center in Jackson, MS. I have no insurance and can't work for several months due to the burns and grafts. I am desperate.

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1904-1121GAI work and Kim gets confused and is unable to keep appointments and understand what questions to ask and needs help understanding doctors orders.

We need help talking with doctors asking the right questions and relaying answers to me and her family members

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1904-1120KYI am looking for assistance navigating a recurring medical service that has been denied by my insurance, even after 3 appeals processes. The hospital is charging me $2500 per injection and it is administered every 6 months.

Assist working with the hospital to understand why the injection is so high even though with this service i am not able to bill my insurance.

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1903-1119BCAs a member of the prince George council of seniors' liason advisory committee I'm wondering what support services are available for seniors after surgery returning to their home alone?

See above.

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1903-1118BCMy Dad who is in his late 80s was admitted into the hospital- My mother is elderly. He is complaining about not being able to walk and get around. He fell and went by ambulance to the emerg. The required care and exams are slow to poor-stroke?

An Advocate knows the system/protocols and can ask the right questions and get things moving at a quicker pace as he is not getting the quality of care he deserves.

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1903-1117OHI went to have my Nexplanon removed out of my arm in December and doctor wasn’t successful. My forearm is now numb from this and the nexplanon is not removed. I was referred to another doctor and surgeon who is charging $11,000 for sugery for removal of the Nexplanon.

I need help figuring out how to get the Nexplanon removed without paying $11,000. The doctor that put it in/tried to get it out has clearly made a mistake and I am now having to deal with them.

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1903-1116AZI would like a couple of names of people who could help me with a billing dispute and contact the medical providers, etc. Blue Cross is refusing to pay a bill.

need help with a bill in the amount of $5,254.00 for anesthesia. Blue Cross refusing to pay. I had in-network providers, but had a surprise billing for anesthesia.

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1903-1115FLPossible ehlers danlos syndrome. I am seeing multiple doctors (geneticist, rheumatologist and cardiologist). They are trying to figure out what's wrong but my bloodwork is very complex. I am having trouble advocating for tests, pain management, and accommodations with college.

I need help keeping track of what doctors need to me do, help being firm with doctors, remembering all my symptoms and getting accommodations in college.

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1903-1114MN___ is a cancer patient and has on-going maintaince chemo. she needs a medical cost advocate in duluth,mn to help her negotiate her hospital payments as her bills are never ending. who can help her in duluth,mn??

Negotiate hospital bills[ payments she can afford and the hospital will accept.

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1903-1113WVI'm looking for extra help to pay my premium n see if there is any Medicare advantage plans suitable for me.

To guide me through the insurance process.

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1903-1112NVMY brother in-Law is in the hospital in Las Vegas Nevada. Needs to go the PT, but will not pay for transportation to where he lives in AZ

Is there a way of fighting Medicare and his other insurances to get them to pay for Transportation back to AZ, so he could do PT there.

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1903-1111NVAdvocate for stroke victim to receive therapy in a timely manor and the correct drs.

I have no one else to help us my health is failing also and I own a small business I need to attend to

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1903-1110MDMy fiance has a back condition (spinal stenosis) and he has not been able to receive care. He's been denied, abused, berated and ignored. A doctor entered some unfair information about him on his file and now he has been having trouble getting help anywhere.

We hope that an advocate will help us to act as an intermediary to navigate the system and help my fiance get the help he needs. Over the phone or Skype is ok

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1903-1109ALHusband was over prescribed prescribed adderal, prozac and ability. Told doc he needed to get off and instead increased dose. He nearly killed himself.

How do I file a complaint against this doctor?

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1903-1108CAAlerts send by 2 doctors to urgent care(malicious lies), they deny services to me. DR, is using my social security for spying on me & then falsely accuses me of fraudulent tax practices & legal action. Unable to block these doctors from accessing my on line records.

Help block files, block use of my SS & stop electronic alerts.

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1903-1107WIwe had short term medical insurance in 2017 by a company called meritain health. THey denied us benefits on claims i appealed 3 times totaling almost 80,000. They said it was due to a pre existing condition. This company is a scam, with numerous compaints against them

any type of assistance would help up to full restitution of these bills or resources where we can get help from. These bills have all gone to collection and we can only afford 200/mo so thats going to be years and years before its paid off.

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1903-1106VAHelp with disability paperwork. Visit with Dr. Navigate healthcare system and Drs.
Help with Medicaid and disability application. Attend Dr visits with patient. Provide help understanding diagnoses.
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1903-1105FLI'm 9 weeks of pregnancy and I can't see a Doctor because I'm still waiting for the people works for Madicaid, I'm not working and I'm worried about my pregnancy and I need your help please. The people from Medicaid told me that I need to wait 30 days.

Help me with the people from Medicaid because I need to see the Doctor Asap for my pregnancy please, thank you.

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1903-1104NYHe is suffering from autoimmune encephalitis and reviewing the research and best treatment practices, we do not feel that the doctors in this area are knowledgeable of the treatments and are not being as aggressive as the research supports. Also, he is being denied rehabilitation at the hospital by insurance.

We would like to know how to best get him the care that would better heal him and figure out why insurance would deny the rehabilitation at the hospital when he requires that care.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1903-1103VANeed help with disputing a bill from provider. Not the insurance company.

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1903-1102COHusband was admitted, an emergency (out of network). The hospital requested authorization post release, insurance requested more info, the hospital shared bad information. The insurance company only paid what they would pay an in network hospital. Now the hospital wants my husband to pay 20k. Insurance only paid 6K.

Not sure. Can the advocate help negotiate a more reasonable amount, or help the hospital see they should be after the insurance company not my husband, or understand that they made the mistake and should drop it.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1903-1101AZChronic illness from taking Cypro and now I am malabsorbment and loosing weight and in chronic pain.

The doctors I have seen do not know how to treat my conditions

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1903-1100MBI was psychologically evaluated at the ____ psychiatric unit where the head of the psychiatry department Dr. Ike completely fabricated two interviews to keep me there. I can prove that what he wrote was completely false. I didn't take medication and I don’t have mental illness.

I want this situation to be investigated and after I prove my allegations I want Dr. ___ reprimanded. I also want to be compensated for losing my job due to his gross neglignce.

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1903-1099AZContinuation of care for disabled chronic pain specialist. Spine.

Get my husband back to his quality of life he had before his Pain doc closed and his medication to zero overnight. Our family has been devestated

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1903-1098BCneed assistance with eliciting appropriate medical diagnosis and treatment. Currently, I have just been diagnosed with late stages of Lyme Disease. struggling with Lyme Arthritis, inflammation, a number of co-infections to Lyme. Also have several retro-active viruses, Epstein Barr virus, permanent nerve pain damage caused by Herpes Zoster Shingles....weight loss,chills,brain-fog...bone-loss...

need assistance with getting access to direct medical services and testing. (systemic infections, and chronic Lyme. Doctor won't spend money on testing and refuses to send me to an auto-immune specialist, eg (Rheumatoidologist) Doctor won't advocate for me to get additional testing, for example- won't allow snd ANA test

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