Can You / Will You Help These Patients?

Premium +ADL Members of APHA are invited to make contact with these patients and caregivers who have requested help.


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Request CodeState / ProvinceDescription of Need
1120-1398AZmy sister is in mental health facility for a few days now. Her husband is not getting any information and now they are talking about getting a court order to medicate her. The Dr has not called her husband once. If she signed herself in why can't she just leave

get the Dr to talk to husband of pt. The only info he gets is from nurses and all they say is it is up to Dr and he doesn't have to call you if he doesn't want to

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1120-1397DCI am trying to see if I can get help for my bed ridden Dad. He needs daily cleaning and light laundry. Right now we are working from home so we just need an aid a couple of hours a day. We have a hydraulic lift and sling.

I need someone to help guide us and determine how Medicaid can help pay for his care.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1020-1396NYI need a patient advocate in assisting me in getting Legal assistance related to health or medical care through medico-legal professional services and trying to get connected to these services on my own is very stressful because I have Traumatic Brain Injury.

By contacting a list of medico-legal services providers to schedule an appointment for me to be evaluated by a medico-legal service provider to meet my health and medical care present and future needs amongt other things just for starters.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1020-1395WVMy brother is on Medicare and I think Medicaid just recently I believe on Medicaid but he lives in a small town and has kidney problems he can’t walk now because of neuropathy and he’s had to pay for ambulances to come and pick him up costing over $200 he only receives his Social Security check surely there has to be reimbursement for this

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1020-1394TNHelp with overturning a denial of a previous approved private ltd plan through Cigna. I have only 180days from denial for the appeals process to overturn their decision. Date of of denial began 10/21/2020

With obtaining information from physicians to help with overturning their decision. I was approved on first attempt with SSDI and won’t be up for review for 3-5 years As per social security.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1020-1393COHaley is 39 years old, cognitively impaired, with a dual diagnosis. To protect her from sexual and drug exploitation, we have placed her in a locked nursing home; however, it is a geriatric facility. Doctors recommend she remain in a secure facility more appropriate to her age.

Help us identify and secure placement in a more appropriate facility; one that will accept her Medicaid as payment. We are not limited by geography but want to be open to a facility that is more appropriate to her needs. Extensive searches have turned up nothing. Help urgently needed.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1020-1392NHMy pcp refuses to listen to me. He claims I have hypertension based only on his little data. He's taken me off adderall and states there are no withdrawal symptoms with said medication. I take my BP every day with all normal results. White coat syndrome in office.

I'm unsure how a advocate could actually assist. I've just been told a advocate can help me be heard to my pcp when he refuses to listen to me.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1020-1391NJI get infusion therapy at my home. The bill for medication from Carecentrix goes through our insurance first then we pay the copay. We have paid every bill no outstanding balance. The problem is we signed up for a discount from Janssen Carepath, and need receipts(account summery) to get rebate.

We need an advocate to help us get the account summary, receipts, from Carecentrix. We have tried multiple times, and are told they will be emailed or mailed and still have not gotten any. This has been going on for a long time. I hope someone can help me.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1020-1390FLGreg had a stroke 8/01/2020. He has a feeding tube. He needs rehabilitation. Currently the hospital wants to release him but we do not have the at home facility to have him back. I need help. He is a veteran and the Veteran hospital refused to accept him. What choices?

Where can I take Greg for more intensive re-rehabilitation and care. Please call me

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1020-1389ONDear Sir/ Madame, I bought an insurance policy with an American Medical Insurance company for medical services abroad . Last year I needed medical care in Asia. The company is offering me to pay less than 20% of the charges. I need help. I am a Canadian.
Approach the company on my behalf. I would be prepared to pay a portion of the fees recovered.

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1020-1388ONI'm blessed to have a health-science background. I am in a chronic complex condition state (mercury poisoning, Lyme(?) osteomylitis (jawbone, spread to other places). I can heal myself but I need some support from the system. I have a lot of experience in medical advocacy but it's overwhelming for me.

A partner/teammate, coach; second set of eyes from an experienced perspective; support & accountability, because I'm burnt out. I will do 90% of the content work of advocacy, but I'm emotionally drained.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1020-1387SKInjured at work October 15th 2019 , have had MRI , seen pain specialist , had acupuncture, had steroid shot in right hip and right cheek , had nerve conduction tests , was told MRI is non operative , age related and has degeneration . Seen psychologist 3 times.

On Wcb since October 2019

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1020-1386PAMember is requesting an advocate to assist with going to appointments, explaining treatments, and procedures, etc, and general assistance. He is feeling like stopping treatments and letting himself die. I have also referred him to internal case management in his insurance company which I am calling about.

Please contact the member at 1-570-347-5110 to see what services he can qualify for and receive from you.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0920-1385NYDenial of preapproval for injection procedure to test efficacy of a nerve burning procedure.
Reason - Limitation of number of injections in a calendar year.

Examine policy and see if denial is appropriate or unjustified.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0920-1384MEHigh out of pocket medical bill for out patient cyst removal on finger. Total $13,000, hospital won't negotiate and when pointing out double billing codes on itemized bill says that everything is fine.

Renegotiate cost of simple procedure. On healthcare blue book the cost of this procedure is $3,000-$7,000. Why is mine $13,000?

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0920-1383NBI had a head injury Six years ago and I am having problems with my health is declining, I believe I have a CSF leak I am having problems with taking care of myself need help...

I'm struggling with this is debilitating my life.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0920-1382ONAssistance navigating arrangements for cardiac procedure at St Michael's in Toronto. My Aunt hasn't been able to get a definitive answer re what is to be done when.

Assistance with navigating health care system so she is speaking with a live person who can give her answers re what tests she needs, where to get them done, how she will know what procedure will be done and when she needs to be in Toronto for what.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0920-1381COGetting disability and doing triggering and trauma related paperwork (name change, close out odd student loan)

Getting disability. The triggering paperwork, i can't even look at it. I can answer some questions about it but I can't do it myself. It's been waiting for me for almost 10 years. I really need help please. Email is best communication. thank you

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0920-1380WVMy wife's patient rights have been grossly violated and she is suffering mental anguish as a result, and no one is willing to help or rectify the situation

I'm not sure, but we do need help no one seems to care that her patient rights are being severely violated

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0920-1379WAMy friend Susan is in a very harsh and complicated health situation.

She needs a someone who can represent/advocate for her.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0920-1378FLI have a ongoing condition that I cannot find the right diagnosis for.. It involves some type of mites & over time the problem I setting worse

I need a knowledgeable advocate to help me find a medical professional that can diagnose & treat my condition

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0920-1377IAI had a multi plan coverage for after my husband retired. I had no idea it didn't pay for hardly anything. I had an ER visit for heart/chest pains and between that and the stress echo, I have a $14,000.00 bill that I can't pay. They denied financial assistance.

I hope someone can mediate with Health Serve and get them to cover more. I fell like I was duped by their big promotion of the coverage and then it ended up being awful.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0920-1376BCI have a new diagnosis of MS by private MRI imaging. I have yet to engage any medical help and cannot get any neurological or medical help. I have no medication and I have been in a massive flare-up for over a month. I need help!

Find me the neurologist or a clinic ASAP

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0920-1375VAchronic low back pain, poss SI joint pain. I am young (28) and a woman and am feeling like im not being taken seriously. I would like someone who is experiened with chronic pain in women, and bias against women in medicine. I'm spending 70$ per visit for Pt.

I've always had a hard time asking the right questions or insisiting on diagnostics I feel like I need but others dont. I have only had xrays and requested an MRI twice to no avail.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0820-1374NYMy grandmother lives alone, without any family close by and is struggling to communicate with her different doctors. The doctors do not seem to be communicating to each other either.

Ideally I could find an advocate to accompany my grandmother to her doctor appointments and help her communicate with her doctors. Also looking for the advocate to communicate with my mother and myself about the treatment plans the doctors prescribe.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0820-1373FLChronic pain

To speak on my behalf, and what I go through daily.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0820-1372NCBilled one and a half years for the first time after service were provided all I received was a statement no explanation no coding. How long is the time frame a provider can send a bill I paid all bills for emergency room visit I was told by Novant’s billing.department.please

Help me resolve this.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0820-1371VACoordination of benefits with Medicare, doctor and long term policy.

Take full ownership of handling it.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0820-1370ILNeed help in finding the best doctors to help me in Wisconsin or Illinois. I have private insurance. Need to discuss with someone if they can help me. I am tired of fighting for myself.

I'm not sure because I'm not sure exactly what they do and how much they charge. I'm a senior I live alone I have no family I need help I'm tired of fighting alone.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
0820-1369ILI am looking for a mental health advocate to represent my daughter in family court. I do have attorney already.

Represent my daughter and her mental health in a family court setting. As of now her anxiety and panic disorder are not being taken into consideration very much and it is making her mental health worse.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)


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