Can You Help These Patients?

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Request CodeState / ProvinceDescription of Need
1904-1132CADiagnosed with colon cancer...can't get a speedy colonoscopy and in lots of pain...doesn't have ins. Working with medical...

Advise her and council her...she is looking hope

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1904-1131INAllan suffered tbi from 3 strokes he is 31. I care for him full time and need help getting him placed in nursing/rehab. He isn't well enough to be home, nor do I have the equiptment to care for him. In southern MI area. He is on Medicaid in Michigan.

Help me to get him into a nursing rehab and help monitor his care. Doctors appts etc....

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1904-1130LABarry prescribed oxygen, nursing home won't get it for him. He is in crisis.

Get nursing home to take action

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1904-1129NYBilling from hospital that provided services that is covered by my healh insurance i.e. Montefiore Hospital in Bronx New York ?

why these procedures was not covered by my insurance ?
not covered by my insurance

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1904-1128CTPatient is a stroke victim living in a nursing facility since Feb. 2019.
She is very unhappy in her present circumstance and wants change.

Help with changing from one facility to another and filing Title 19 paperwork.

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1904-1127VAI am unable to obtain a prognosis or diagnosis nor a care plan for my mother. I am her POA.

I have no idea how to do this or navigate this process. I need help!

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1904-1126OHI had a medical procedure done a little over a year ago. Told them to have it approved for out of network. They said they had the approval code but yet my insurance has denied the claim. Bill is 84,000.00

I don't know what to do .I can't pay 84,000

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1904-1125
COMPLETED
CA[COMPLETED] There was a 5150 hold placed a week ago, she is still at hospital and is not a risk to herself or others. Complicated story.

Work with patient, family and all entities involved. Need legal guidance on this as there seems to be lack of attn. to patient rights.

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1904-1124NHAmbulance billing: was not properly filed with Medicare' or champva insurance on time. Never had insurance numbers correct, so delay in filing. Never rebilled us before going into collection. I recently called the service mostly got smoke ,said the would resubmit to insurance, got New collection notice today,

Ambulance service did not use do diligent in performing there business. There fault they didn't get insur. No correct, only recently did the get info and was to resubmit to medicare, bill is $3,025.00 not code 4 run, monitor, o2,morphine drip. No lights 17 miles.

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1904-1123WVI need help with medical records and getting answers. 20 years of misdiagnosed disease and doctors continuing to blow me off despite physical evidence of other underlying issues. Doctors won't take me seriously because I refuse pain medication.

I'm hoping they can observe and help sort out errors on medical records and finding a doctor willing to actually help me. I don't understand what I'm doing wrong

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1904-1122MSI was received third degree burns in a car accident. I do not have health insurance. I have had two surgeries on my right arm to remove burn tissue and skin grafts. I desperately need help with the hospital bills and air lift bill to burn center.

I need help with my medical bills from the burn center in Jackson, MS. I have no insurance and can't work for several months due to the burns and grafts. I am desperate.

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1904-1121GAI work and Kim gets confused and is unable to keep appointments and understand what questions to ask and needs help understanding doctors orders.

We need help talking with doctors asking the right questions and relaying answers to me and her family members

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1904-1120KYI am looking for assistance navigating a recurring medical service that has been denied by my insurance, even after 3 appeals processes. The hospital is charging me $2500 per injection and it is administered every 6 months.

Assist working with the hospital to understand why the injection is so high even though with this service i am not able to bill my insurance.

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1903-1119BCAs a member of the prince George council of seniors' liason advisory committee I'm wondering what support services are available for seniors after surgery returning to their home alone?

See above.

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1903-1118BCMy Dad who is in his late 80s was admitted into the hospital- My mother is elderly. He is complaining about not being able to walk and get around. He fell and went by ambulance to the emerg. The required care and exams are slow to poor-stroke?

An Advocate knows the system/protocols and can ask the right questions and get things moving at a quicker pace as he is not getting the quality of care he deserves.

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1903-1117OHI went to have my Nexplanon removed out of my arm in December and doctor wasn’t successful. My forearm is now numb from this and the nexplanon is not removed. I was referred to another doctor and surgeon who is charging $11,000 for sugery for removal of the Nexplanon.

I need help figuring out how to get the Nexplanon removed without paying $11,000. The doctor that put it in/tried to get it out has clearly made a mistake and I am now having to deal with them.

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1903-1116AZI would like a couple of names of people who could help me with a billing dispute and contact the medical providers, etc. Blue Cross is refusing to pay a bill.

need help with a bill in the amount of $5,254.00 for anesthesia. Blue Cross refusing to pay. I had in-network providers, but had a surprise billing for anesthesia.

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1903-1115FLPossible ehlers danlos syndrome. I am seeing multiple doctors (geneticist, rheumatologist and cardiologist). They are trying to figure out what's wrong but my bloodwork is very complex. I am having trouble advocating for tests, pain management, and accommodations with college.

I need help keeping track of what doctors need to me do, help being firm with doctors, remembering all my symptoms and getting accommodations in college.

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1903-1114MN___ is a cancer patient and has on-going maintaince chemo. she needs a medical cost advocate in duluth,mn to help her negotiate her hospital payments as her bills are never ending. who can help her in duluth,mn??

Negotiate hospital bills[ payments she can afford and the hospital will accept.

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1903-1113WVI'm looking for extra help to pay my premium n see if there is any Medicare advantage plans suitable for me.

To guide me through the insurance process.

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1903-1112NVMY brother in-Law is in the hospital in Las Vegas Nevada. Needs to go the PT, but will not pay for transportation to where he lives in AZ

Is there a way of fighting Medicare and his other insurances to get them to pay for Transportation back to AZ, so he could do PT there.

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1903-1111NVAdvocate for stroke victim to receive therapy in a timely manor and the correct drs.

I have no one else to help us my health is failing also and I own a small business I need to attend to

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1903-1110MDMy fiance has a back condition (spinal stenosis) and he has not been able to receive care. He's been denied, abused, berated and ignored. A doctor entered some unfair information about him on his file and now he has been having trouble getting help anywhere.

We hope that an advocate will help us to act as an intermediary to navigate the system and help my fiance get the help he needs. Over the phone or Skype is ok

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1903-1109ALHusband was over prescribed prescribed adderal, prozac and ability. Told doc he needed to get off and instead increased dose. He nearly killed himself.

How do I file a complaint against this doctor?

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1903-1108CAAlerts send by 2 doctors to urgent care(malicious lies), they deny services to me. DR, is using my social security for spying on me & then falsely accuses me of fraudulent tax practices & legal action. Unable to block these doctors from accessing my on line records.

Help block files, block use of my SS & stop electronic alerts.

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1903-1107WIwe had short term medical insurance in 2017 by a company called meritain health. THey denied us benefits on claims i appealed 3 times totaling almost 80,000. They said it was due to a pre existing condition. This company is a scam, with numerous compaints against them

any type of assistance would help up to full restitution of these bills or resources where we can get help from. These bills have all gone to collection and we can only afford 200/mo so thats going to be years and years before its paid off.

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1903-1106VAHelp with disability paperwork. Visit with Dr. Navigate healthcare system and Drs.
Help with Medicaid and disability application. Attend Dr visits with patient. Provide help understanding diagnoses.
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1903-1105FLI'm 9 weeks of pregnancy and I can't see a Doctor because I'm still waiting for the people works for Madicaid, I'm not working and I'm worried about my pregnancy and I need your help please. The people from Medicaid told me that I need to wait 30 days.

Help me with the people from Medicaid because I need to see the Doctor Asap for my pregnancy please, thank you.

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1903-1104NYHe is suffering from autoimmune encephalitis and reviewing the research and best treatment practices, we do not feel that the doctors in this area are knowledgeable of the treatments and are not being as aggressive as the research supports. Also, he is being denied rehabilitation at the hospital by insurance.

We would like to know how to best get him the care that would better heal him and figure out why insurance would deny the rehabilitation at the hospital when he requires that care.

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1903-1103VANeed help with disputing a bill from provider. Not the insurance company.

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1903-1102COHusband was admitted, an emergency (out of network). The hospital requested authorization post release, insurance requested more info, the hospital shared bad information. The insurance company only paid what they would pay an in network hospital. Now the hospital wants my husband to pay 20k. Insurance only paid 6K.

Not sure. Can the advocate help negotiate a more reasonable amount, or help the hospital see they should be after the insurance company not my husband, or understand that they made the mistake and should drop it.

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1903-1101AZChronic illness from taking Cypro and now I am malabsorbment and loosing weight and in chronic pain.

The doctors I have seen do not know how to treat my conditions

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1903-1100MBI was psychologically evaluated at the ____ psychiatric unit where the head of the psychiatry department Dr. Ike completely fabricated two interviews to keep me there. I can prove that what he wrote was completely false. I didn't take medication and I don’t have mental illness.

I want this situation to be investigated and after I prove my allegations I want Dr. ___ reprimanded. I also want to be compensated for losing my job due to his gross neglignce.

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1903-1099AZContinuation of care for disabled chronic pain specialist. Spine.

Get my husband back to his quality of life he had before his Pain doc closed and his medication to zero overnight. Our family has been devestated

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1903-1098BCneed assistance with eliciting appropriate medical diagnosis and treatment. Currently, I have just been diagnosed with late stages of Lyme Disease. struggling with Lyme Arthritis, inflammation, a number of co-infections to Lyme. Also have several retro-active viruses, Epstein Barr virus, permanent nerve pain damage caused by Herpes Zoster Shingles....weight loss,chills,brain-fog...bone-loss...

need assistance with getting access to direct medical services and testing. (systemic infections, and chronic Lyme. Doctor won't spend money on testing and refuses to send me to an auto-immune specialist, eg (Rheumatoidologist) Doctor won't advocate for me to get additional testing, for example- won't allow snd ANA test

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1902-1097MSHelp with paying a reasonable amount for my medical bills.

Help with paying a reasonable amount for my medical bills.

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1902-1096NCLong term guardian of person.

Locate bonded insured group

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1902-1095VAAlone and need help with medical appointments and 65++ years old.

Dont need advocate need a person to assist me with medical appts.

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1902-1094WII had a difficult delivery that led to a c-section and the development of an infection that could have been prevented. Was informed that delivering doctor was fired shortly after the delivery for not meeting standards of care.

I'm looking to have cost of c-section and additional medicine administered removed from my bill. Also to recover lost wages my fiance had due to having to take time off to help me with the baby since I could not get around from the c-section.

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1902-1093WAMy boyfriend is 29 and has had 3 back surgeries. He has not worked consistently in at least 2 years. We can not find a doctor who is willing to help him.

Help us navigate the healthcare industry and find a doctor who wants to help him because we keep hitting road blocks and it is very mentally taxing.

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1902-1092SCReduction, help with hospital and medical bills

Financial advice

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1902-1091VAassistance with legal issues as well as showing my EOBs and diagnosis was NEVER TOLD TO ME OR TREATED and now I'm terminal and still left with disease. I met with the ethnic compliance manger & she stated they could not find any billing but I do..

Prove I need a lawyer

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1902-1090MIMy wife has been poisoned, being threatened, not being fed , and has had her dignity taken away, she is forced to sit under extreme lighting throughout the day nothing less then terrorist interrogation tactics. Bright lights and Ambient sound and have all your civil rights taken away from you all at once

Multiple patients have expressed concerns to speaking with an attorney on civil rights violations in this hospital we need someone to speak up for the civil rights cause a soon as you say specialty select nobody ever has a voice this ain’t a mental illness my wife is just depressed she’s college-educated she’s a great human being in all aspects of life she’s not crazy she’s not violent never has been never threatening towards anybody

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1902-1089GAMy husband is currently working and has a 504 plan. Recently he has had difficulty getting the workplace to provide him with a fair evaluation. We need someone who can help us file an OCR complaint and advocate for fair treatment in the work place.

Help us navigate thru 504 accommodations and advocate for fair treatment in the work place.

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1902-1088MII have a dermoid cyst that has attached itself to my meridian system..I cant seek to get a cat scan.only one hospital here..no advocates and this condition opens up the possibility of a henrietta lacks situa5ion..hele cells..plz refer these things on google

I need someone to help me research and get me to the right doctor and get all the consent forms right..if I'm right I

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1902-1087ABMy wife and I are in a really desperate place right now, and are in tremendous need of support. We have been married almost 18 years, and for 14 of those years, she has been suffering from severe chronic illness, and we need advocacy assistance.

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1902-1086UTMy 26 year old niece is in a skilled nursing facility recovering from a heart infection. She is not receiving appropriate care, e.g. late and skipped medications administration, the facility running out of her medications, and other issues, and needs to find a better-run facility.

We need the advice and assistance of someone who is familiar with skilled nursing facilities and their quality of care in the Wasatch Front area of Utah.

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1902-1085VAI am have told I am terminal by Vital Decisions Medicare and I now have medical records and ICD-9 & 10 codes to show I had medical issues and injuries billed and confirmed but NEVER TOLD OR TREATED. 4 major medical facilities involved and one small. NEED HELP!

Need help, I can't communicate now, get medical records I can't. Help fill out complaints

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1902-1084NJHelp with appealing insurance denials, help with finding quality sub-acute care facility in Edison NJ area, oversight of patient care while at sub-acute facility.

Looking for an advocate who is in the Edison NJ area and familiar with local sub-acute facilities & services. I have spoken with several advocates who are 1-2 hours outside of Edison so do not know local facilities and services. Plus would like to minimize travel expenses.

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1902-1083OHNeed help getting doctors to get me the meds i need. I don't feel listened to. I can explain more later. Getting perscriptions from the pharmacy Getting a hold of all the healthcare going on in my life I have no income whatsoever I am awaiting a disability hearing

See above
I do have insurance

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1902-1082PAPatient is my sister. Released from hospital into a rehab facility. She has some "brain fog" and I just can't seem to talk to her dr. Her coverage is ending soon, and I need help with aftercare. (Also, rehab facility is not a very well run place)

Talking with her drs. Helping with medication . After care and setting appts with specialist. Finding services she is entitled to

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1902-1081ONMesh was used without my consent Aug 2017. Cannot find any one to help me receive medical treatment for mesh complications. Family Physician cannot find Specialist to assist in filling out of The Out of Country Medical Application with The Ministry of Health to pay for mesh removal.

Might have more expertise in navigating finding a second opinion. Cannot find medical help and as I refuse to return back to the Surgeon no other Specialist wants to help me. Clinical Psychologist is in shock.

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1902-1080FLI need to move my brother Scott from a nursing home in Arkansas to Tampa, FL. I have no idea where to start with Medicare and Medicaid. I am hoping to find someone who can help do this for him.

Apply for benefits in Florida and assist in finding a suitable nursing home in Tampa.

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1902-1079TNI have spinal problems and severe interstitial cystistis and pelvic floor dysfunction. I need someone to coordinate care between specialists. I need someone to make sure the drs are acting in my best interest.

Coordinate care between drs. Give advice on dr recommendations.
Go to some dr appointments as an advocate.

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1902-1078VAI need to medical bills reviewed to ensure that they are accurate or if they can be negotiated to be decreased.

Assisting me with reviewing medical bills to ensure accuracy and negotiating the debt to be decreased.

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1902-1077DCNavigating Medicare, Part D Insurance, patient portals
Advocate w/ insurance.
Review prescriptions
Etc

Find someone with experience handling long term chronic diseases such as Parkinson's, RA, MS, etc.?

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1901-1076HII have a bone disease that there is no cure, surgeries only made it worse. Alkaptoria/Ohcronosis Rare incurable Disease that is known to be non-operable. I need to see a doctor who can help me with this disease - On SSI Disability

Since this opioid crisis, I have been treated so badly - that my heart has been effected - disease has eaten two holes into the valves of my heart and disease has spread further down my back

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1901-1075NVMy mom is visually impaired and needs help coordinating medical visits, recording what happens in the doctor's office and making sure all of her questions and concerns are addressed during her visits to the doctor. She is also a Parkinson's patient and so her needs are complicated by that.

I would appreciate someone who'll accompany her on her visits to the doctor and keep a record of her various plans that she & her doctor come up with, making sure she is able to follow through on directives and that she continues to be aware of her healthcare goals.

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1901-1074VAMy brother and I live out of state and my elderly parents need an advocate as they are living in 2 different nursing care facilities with multiple medical issues after a car accident.

Be my eyes at the facilities, accompany them to medical appointments, advocate for their care at the facilities in my place, all in the Richmond, VA area.

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1901-1073TNI need help with medical billing and insurance claims and need someone who understands billing coding for Medicare Part A and Part B. You will need to have experience with insurance claims, denials, filing insurance appeals, as well as bill review, reductions, and negotiations with doctors and hospitals.

See services needed.

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1901-1072FLCognitive difficulties....was just approved for SSDI, but need psychiatric, MRI, blood work, Rheumatologist,bDentost. Have severe fibro, chronic pain, arthritis disorder, Lyme Disease, Babesia, severe anxiety and depression, ++++++

Need help with medical tests and benefits while waiting for SSDI. County Health? Please
Please bhelp through this process to get the help I need. Otherwise I will die. Must get spectrum scan or neuroquant scaan, or last choice of regular MRI. Cannot pay for any tests I need. Medicare?? thank you so much.

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1901-1071NSI can not get the proper medical att. I am very ill and do not know how much more my body is going to take, I am so very desperate and need help soon.

I don,t know for sure, it seems I am in a very bad place, and for some reason the Doctors will not help me. I am in a case where the doctors are lying to cover up a medical Error. many years ago. and they will not help me.
1901-1070SCHelp negotiating medical bills that have exceeded what I can afford.

Pay back medical bills without the worry of them getting sent to collections and affecting my credit which will happen if I can't lower them. In my current situation I am unable to payback these bills.

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1901-1069NMFather is very hard of hearing and needs advocate to help navigate medical appointments

Going to appointments, make sure provider and Charles understand each other.

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1901-1068INBilling -
Getting all out-of-network care approved so that we do not have another baby die.

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1901-1067BCI’m in desperate need of an advocate to help me get medical services. I have been told I’m a complicated case and been turn down by doctors for care

I need an advocate to help me get the medical attention I desperately need

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1901-1066PAI need help finding doctors that might be able to diagnose my medical issues or at least find something or someway to eliviate the symptoms. I have seen 5 doctors already with no success.

Perhaps they can tell me where to go to get the help I need

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1901-1065COHave major health issues that are being ignored by my providers as well as insurance company,Tri Care. I have researched and went out of state for qualified surgeons and paid to do so,only for the doctors here to ignore my diagnosis.This has been thirteen years of abuse and neglect.

I need patient representation, the doctors ignore my diagnoses and refuse to treat me.I am tired of being profiled just because of an medical device that ruined my life.The doctors refuse to read any medical or surgical records.I have switched primary care doctors only to be neglected.

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1901-1064NMHi - A few days before our wedding day, the bride's mother (Georgette) became ill. She had to go to the emergency room. The problem is she's not a U.S. citizen. We'd love some help in figuring out all our options for the bill payment.

We're looking for an advocate that can help us to know all our options regarding the current medical bill of the bride's mother. It's very high, and at best, we would love to have it reduces at the max. Thank you in advance.

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1901-1063AZMY husbands procedure was denied and he was told it was billed with wrong code. No onde will assist.

ADVOCATE with hospital find codes.

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1901-1062DEMy son has just moved to DE. Is a 9/11 1st responder. Contracted cancer as a result. Is in remission but is on disability. Has PTSD and many severe side effects from chemothetapy.

Needs help finding doctors who can treat his various problems. Also, needs help navigating the insurance system. Currently he has SS A and B and supplementary NY insurance. Thank you for whatever help you can give him.

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1901-1061QCThe govt assigned her a Montreal doctor who doesn't speak english and is far away. She is not getting the care she needs having no other family physician, and has developed a number of serious health problems. We'd like to see that she gets proper care.

Guide us through the system of how she can find a suitable family physician that she can reach on public transport.

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1901-1060NJI believe I am going to need continuing treatment following a knee replacement, and a significant issue with my other knee, at the Hospital For Special Surgery in Manhattan. In the past, I have been unable to get appointments without exceedingly long wait times. I also need help getting my physical therapy reinstated

Help me to coordinate with my surgeon, my pain management doctor (who is the director of pain management at Mount Sinai Hospital in Manhattan), and assist me in expediting the restoration of my physical therapy

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1901-1059BCMy mother is the primary caregiver for my father. He has vascular dementia and Parkinson’s. My mother has health issues of her own she is dealing with now and my father has more days he is very belligerent. My mother feels she can no longer cope.

I am hoping to have help with what I need to know to assist my parents in getting organized for a new life. They have limited income so knowing the options and moving forward would be beneficial.
How to get into a facility of your choice etc.

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1901-1058MA Someone who can navigate the Dept. Of Disability services regulations.
Advocate to sit in schedule meetings to encourage follow through/results.

So that concerns of wellbeing and safety to not fall upon deaf ears.

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1901-1057GAHe is being mentally evaluated for 72 hours. They are refusing to give him any POA paperwork, changing his medications for the worse, refused to give him paperwork for habeas corpus, and changed his doctor due to "conflict of interest." Any help with this matter will be greatly appreciated.

Help me find a solution to get him out of the advantage behavorial hospital.

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1901-1056ORAdvocate that can help get services for patient. Make sure paperwork is filled out on time and turned in. Be able to come to patients home, due to her inability to travel. Find mental health help, make appointments. Help organize medical records needed to turn into SSD.

With at home Support helping to make sure important papers are filed on time. Help find mental health help and help with making appointments. Help with making sure right medical evidence is turned into SSD. SHE IS LOST AND NEEDS HELP FROM ANYONE WHO CAN HELP get her services.

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1901-1055NJI have proof of over 7 violations of a hospital not responding to me and my Dr's Requests to release medical records. I contacted the OCR to get an audit trail and a full copy of medical records and no response.

I did get partial records after a complaint letter to the Hospital. I would like to have an expert review my partial records to determine if records were copied and pasted and give expert opinion. I would like advise how to get an audit trail from the hospital? please help.

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