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Request CodeState / ProvinceDescription of Need
1909-1220MIDenied claims From private insurance

Help with claims

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1909-1219IDI HAVE INSURANCE . THE OUT OF NETWORK DOCTORS AND FACILITY I WAS PLACED, WERE OUT OF NETWORK. SINCE MY INSURANC E DIDN;T PAY I HAD (NO NETWORK SAVINGS ) THEY CHARGED DOUBLE. $ 500.00 DR. AND $25000.00 FACILITY. HELP I HAVE HAD BREAST CANCER AND NOW RHEUMITOID ARTHRITIS, UNEMPLOYED.

I NEEDED MENTAL HEALTH HELP , FOR REASONS I WILL DISCLOSE. I WENT THRU THE ER AT WEST VALLEY IN CALDWELL IDAHO. WHAT I DIDN'T REALIZE, BECAUSE I WAS A MENTAL HOLD . I WAS GIVEN NO CHOICE TO ASK FOR A ER DOCTOR OR FACILITY THAT WAS IN NETWORK.

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1909-1218MSNavigation of health providers

Be assertive with healthcare

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1909-1217FLPatient and debilitating pain from many overlapping condition. Doctorsare refusing her care or giving her any voice in her care. They only do limited tests. Doctors telling patient that she's exaggerating her pain she's crippled over in pain and need doctors who can treat her. Needs avocate speak for her

Patient needs doctors that treat her ailments and takes her seriously and in her pain we think doctors are not capable of handling complicated conditions or a patient that is concerned that she's not being treated.

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1909-1216OHIn hospital for 1 week with kidney failure
Stints put in for dialysis
Sent home
Back in hospital with complications.
I don't understand what the doctors are telling me
I cannot help her understand so we can improve her attitude and regain confidence she will get well

Oversee her care and review her current conditions and medication from this point through going home and recovery

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1909-1215ARI am a patient with extensive history of broken bones,arthritis,& Fibromyalgia (62).I voluntarily left the pain clinic I was referred to for these symptoms. I was granted request by same medical group for Wellbutrin.My over counter(Tylenol)& Wellbutrin are at max¬ adequate-don’t want pot.

My medical group cannot prescribe adequate medication & I feel there must be intermediate of returning to expense & inconveniences of pain clinic.I have tried all other therapists & general prescriptions.

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1909-1214AZMedical billing and insurance claim, help with pre-authorizations
Disability
Traveling, Transportation
Research of disease
Explain the bills
Get pre-authorizations, if needed
Filing for disability
Help with Transportation
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1909-1213MSI have been sick for a while I need help bad please help me

To get help with doctor they have me trapped

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1909-1212FLHernia Operation is needed. Ingual hernia

I have no insurance and am limited in finances. My work does not provide any benefits, time off, or paid holidays.

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1909-1211CAAssistance with incorrect diagnosis documented and resulting in loss of primary care physician. Explain how the initial information not provided me is incorrect what the information should be and get my back. She understands my complicated medical and personal needs that are key to providing me primary care services.

Help me generate correspondence and identify whom I should direct my letter of advocacy to. I cannot find any contact, forms, etc., find information to contact the Patient Relations department referred to in Patient Relations in the Patient Rights purblication.

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1909-1210KSI need legal help & help with receiving the appropriate medical Care and someone should go with me to appointments and the hospital to ensure fair treatment and prevent anymore unnecessary surgeries

I need someone to be my words since disability prevents me from communicating effectively. And to set up & attend medical appointments speak up for me at hospital . Make sure I'm not being forced to have anymore surgeries I don't need or want.

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1908-1209FLI need assistance for my brother with getting to Social Security to manage his benefits, perhaps an authorized representative or power of attorney in place, and coordinate with me on managing his affairs. I am in DC and he is in FL, so this person will be helping with logistics.

An advocate will know the documentation needed, steps to be taken, and places that my brother would need to go to get his affairs in order.

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1908-1208NVI'm unable to work due to illnesses and I have insurance through my husband's employer however we cannot afford copays.barely can afford prescriptions.i need surgery and the copay is too much for me and my husband and I are not stable financially.we are barely making it.please help me

By helping me live

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1908-1207INI was working at the time that I had my first surgery and then illness just kept deteriorating me and I lost my job and I can find another job that would give me insurance I then had diverticulitis and had to go to st vincent qnd appendectomy.

Please help me pay off st vincent its so high ill never be able to pay it. I dont qualify for medicaid

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1908-1206CAPatient is 20-year-old former foster child with Diabetes 1, endocrine and GI issues on Medi-CAL. Needs pro-bono help to attend doctors’ appts (many are in Davis, CA) and other support. Great opportunity for somebody just starting out or who has up to 5 extra hours to share per week.

Help with doctors’ appts and liaising with Social Services

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1908-1205OHNursing home placement
Skilled nursing
Assisted living

Need advocate to help me with the above.
Make recommendations
Assist with the process

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1908-1204GAMy brother had 5 bypass open heart surgery. He has no insurance and no income. They told me he needs 24/7 care. When I told them we couldn’t do that, they changed it and said any help would be okay. We are trying to get him into rehab.

We need an advocate to help get him into rehab for at least two weeks.

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1908-1203DEI moved into the area and need help finding a new care team

I’m hoping to find someone who can help me find the care I need

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1908-1202FLFriend had two heart attacks , big bedsore on his backside, gallbadder bag, catheter in since June 11 , his daughter invest in NY I am in Delray Bach FL nothing is getting done, doctors are not communicating with us. Don't understand why they aren't getting him better. PTSP to

We need someone to help us get answers and bring in doctors for second opinion or to get him back in hospital instead of rehab so we can maybe get other doctors in.he is a 58 year old man retired police officer who now looks 80 yrs old. Help us

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1908-1201MOI need someone who can advocate for me during doctor appointments and beyond....ie. Address all things being neglected, ensure that I am getting adequate care and addressing the issue when I am not (all pertaining to medical care)

Help ensure I am being treated properly and recieving the medical care I should be and need to be and am paying to be, etc. recieving.

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1908-1200NJmy brother is in a nursing home in NJ and I want to get him home in south carolina

I need help trying to get him home

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1908-1199NJMy mom is currently in a LTACH with a disorder of consciousness (Unresponsive Wakefulness or Minimally Conscious) after suffering a Cardiac Arrest. My mom still requires a high level of care. The LTACH, doctors and apparently, insurance disagrees. They are trying to get her discharged to a nursing home.

I would like to find an advocate that can help me appeal with insurance the decision to transfer my mom to a nursing home. Once my mother is stabilized, I would like to have my mother transferred to a Disorder of Consciousness rehab program.

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1908-1198NYWe are trying to get insurance to approve weight loss surgery
United Oxford

I would like to talk to someone who knows what they will and will not approve. My doctor says "she is not familiar with this insurance company to know". I will pay someone for their help.

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1908-1197INMother had colostomy surgery. The colostomy is faulty. The doctors say there is no way to fix it because they diagnosed her with stage IV, untreatable cancer. We are questioning this diagnosis.

Helping my mother to get a second opinion in the hospital

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1908-1196VAmy husband has two serious issues -- Alzheimers and sciatica. He is under the care of many doctors - a neurologist, a brain specialist, and a back surgeon and pain specialist. His condition continues to get worse for both issues. I need professional help to determine next steps

help me find the right specialists and make the right decisions/ eg; should he take the risk of additional surgery given the impact on his Alzheimers; should he find different brain specialist as it doesn't seem to help; how to help Gary deal with the stigma of Alzheimers

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1907-1195VAattending medical appointments to keep track of what is being said and assist me in the dialog with the attending to assure that all medical concerns are addressed

be my eyes, ears, and memory

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COMPLETED 1907-1194CAI need help advocating for myself with my primary care doctor who I feel doesn't seem to listen to me.

I feel like an advocate can help me by represent me and asking the question I dont know to ask

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1907-1193CTHelp with intimidation from medical staff trying to move my husband out of ICU while he is critically ill.

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1907-1192NYI have two issues: 1) I am still experiencing pain and side effects from an oral surgery in march. I need help navigating how to assess the damage and what to do next. 2) A different practice fraudulently billed me for the surgery and refuses to reverse the charge.

I am not sure what steps to take next to deal with this. It is a tangled mess of paperwork and I may need to get lawyers involved. I need guidance on how to proceed.

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1907-1191INI have an immune disorder I had received a previous infusion last year on a different insurance plan self funded
This year a different self funded plan says not medically necessary
Need advice

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1907-1190CANeed assistance, consult, direct help with regular health provider billing snafus for family of 4. Not a catastrophic health care situation. Want education, consult and direct intervention with insurance administrator's denials (out of network), mis/non communication with providers, and with aggravating provider referrals of unpaid routine billings to bill collectors.

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1907-1189CASara, a 58 yr old woman w/ advanced MS and a hip injury that confines her to an electric scooter. She lives with her 90 yr old mother and her 25(?) yr old son. She is missing Dr. appts and her health has deteriorated. She cannot feed or bath herself.

- Schedule, keep track and get the family to get Sara to her appts.
- Take notes from appts, coordinate treatment & therapy options with the family.
- Help make future plans for Sara's care
- Find & coordinate activities for Sara
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1907-1188MEI am having issues with the clinic I use and cannot find another one accepting new patients. I have reason to believe that they are missing much of my medical records. I filed complaint against my doctor, I question my care

I want to know if my records are complete & accurate. Also had problems with them confusing me with another patient w/same name. They want to charge me for it.

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1907-1187MOI have a rare disease, Dercum's and need help getting my doctors to coordinate care and be willing to research possible solutions.

Help getting my doctors to talk to one another.
Help getting prior approvals.
Help getting referrals accepted.

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1907-1186ARSecond opinion
Understanding problems that went wrong

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1907-1185OHUnderstand insurance claims that are rejected for Pre existing conditions.

Medical Bill's

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1907-1184CONeed assistance with working with CO medicaid on patient re-certification, spousal allowance, submission of proper information and forms.

Help to navigate the requirements and info requests by the CBMS technician

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1907-1183ALI have a family, they just don't care. My adult daughter and my adult son have let it be known that they have no time for me. My adult daughter has already said she was going to help with her dad and that she thought my son should help me.

My parents have kept me up my entire life. I am 60 now and not working. I will need help with it all. I guess I need a guardian.

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1907-1182BCI went into ER for to get Xray for back injury and was involuntarily held in the psych ward for 36 hours. My father was 20 minutes away. they would not release me. I was not a threat to myself or others. My human rights were violated. I seek restitution.

I want procedure of filing a complaint against the (redacted) and other mental health staff at (redacted) in BC. I want to ensure protocol is in place for lesser ranking members of the to assert themselves over their superior. All patients are treated as specimen.

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1907-1181OKDoctor appts
Care
By driving
Errands
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1907-1180OHSearching for a legitimate advocate and 501c3 lawyer where I'm a person with disabilities and my patient rights HIPAA have been violate harrassed by my old case mgr plus other problems needing advocacy with someone with disabilities who got told by a mental health mgr that I'm being discriminated against.

To help advocate for patient rights and to help hold this particular agency accountable for breaking my hilpa misdiagnosis pain and suffering etc. I need someone to help with SSI disability and advocate and communicate for me I am being bullied by a mgr at a mental health office. Also,helpwithmedical.

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1907-1179NYI sought the new two-step shingles vaccine, Shringrix. The pharmacy demands $164, etc. co-pay. I am a United Health Care subscriber, am 76, and this is an important vaccine. Thus I seek a legitimate medication and find no legitimate reason for its denial.

The denial speaks of its being "a biological drug," an "explanation" utterly nonsensical. Of course it is biological. So how does one craft an appeal?

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1907-1178MOpatient care not appropriately given.

Review case. I have written three pages of notes.

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1907-1177AZ5000 bill from mayo clinic after months of $0 invoices. Will not consider affordable payment plan. Denied for financial assistance.

Needing help lowering payment or cost as a whole

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1907-1176NJMy dad lives in Michigan & had a pontine stroke in NY. Insurance is denying continued coverage. Hospital's appeal got him 2 more weeks but they doubt he'll get more. We're writing our own appeal and not sure how to deal with MI insurance and a patient in NJ.

Help us craft our appeal, and draft letters for OT and ST to fill in, to include in our appeal. Learn benchmarks his MI insurance uses to determine "plateau." Look into his MI medicare coverage and how to best access those in NJ/NY.

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1907-1175AZMy doctor drop me as a patient on April 10, 2019 and didn't assist me with a follow up healthcare provider, knowing I needed 4 to 5 weeks of intense chemotherapy for a late diagnosis of AML which resulted in my throat cancer spreading to my lungs.

I need a lawyer or representation that can help me sue this doctor for negligence of me as a patient. According to AMA my case falls under code 1.1.3 (i) which clearly states a doctor must give sufficient notice as well as provide a healthcare provider to replace them.

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1907-1174ONSevere undiagnosed GI issues. Numerous texts done to no avail. Starting to feel hopeless, only 18. Had to have gallbladder removed. I suspect autoimmune disease. Looking for possible specialists. Also been diagnosed with ASD.

Help me navigate the medical system to get everything done at once. And maybe bring back my hope of getting an answer/diagnosis.

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1907-1173IAfuture living arrangements and caregiving

unsure what to do

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1907-1172MIMy father contracted Legionnaires disease in November. His recovery has been difficult with many setbacks and a few small steps forward. He has had numerous infections, problems with his kidneys and extremely low blood pressure. His care has not been consistent, clear or coordinated.

We would like to find an advocate who can coordinate care across multiple specialists, translate "doctor speak" to family members, ensure that my father is receiving the best possible treatment for his conditions, and act as a liaison between family and care givers.

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1906-1171TXHow to navigate the insurance maze, claim denials,

Professional experience in navigating the many ins and out as to use insurance in the best way

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1906-1170
COMPLETED
NYMy brother has M.S. and is going through a terrible depression! Spent a few weeks in a psychiatric ward in Saranac Lake, NY but was released and returned home. My sister-in-law needs to work and he needs in home care but is denied certain things because he’s 66!

Help us get all the health care programs available to give him a better quality of life.

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1906-1169NHIm currently on ssdi and I m approved for Medicaid but I have a $998.50 spend down every month. I have anthem blue Cross blue shield through Medicare and have hit the donut hole and cannot afford my medications now I've looked everywhere for help and have been unsuccessful.

This is the first year I haven't qualified for extra help through social security and would like some help with this. Thank you very much.

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1906-1168PAI need to speak w a patient advocate

Dr. Lied to me about medication and told me i cant have meds they been giving for months

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1906-1167ILNeed help in picking the best doctors that work with my insurance plan for my medical situation and help with medical billing to minimize out of pocket expenses

Need help in picking the best doctors that work with my insurance plan for my medical situation and help with medical billing to minimize out of pocket expenses

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1906-1166PAAssistance with with a bill from procedure that was authorized (I have the letter) by insurer, but after the fact, 100% of billing is being refused by Insurance company.

How do I handle refusal of payment from insurance company after their authorization of the procedure, of roughly $72,000 (twice what I made annually at my former job)?

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1906-1165UTwe have many medical bills from his leukemia care that are duplicated or fraudulent and need help sorting it out. We also need help with denied claims by the insurance. I need inexpensive help sorting through this.

I need help going through all the bills and finding what has already been paid, what is duplicated or double billed and what is wrongfully denied by the insurance. I have over a years worth of medical bills to go over.

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1906-1164NYFINANCIAL ASSISTANCE I have been out of work on unpaid sick leave due to my disability (Crohn’s Disease) for approximately a year and I am facing eviction for back rent of approximately $17,0000.LEGAL SERVICES due to disability discrimination by my- employer.
Financial Assistance - facing homelessness due to owed rent.

Legal Assistance - Workplace discrimination due to disability, termination of position.
Social Work - Assistance with applying for disability.

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1906-1163AZMedical care advocacy

Lack of medical care, inadequate doctors

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1906-1162OKBrian needs assistance in several areas. He has a low IQ but is self sufficient. He has several medical problems he needs help navigating. He is currently very depressed with his current needs. He can also be somewhat difficult to deal with bc he doesn't understand
Hearing issues.

He has no insurance and needs help navigating that issue. He has a work related injury and has been on workmen comp for a year. His income is limited.

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1906-1161BCMy wife is American and we were working on her Canadian citizenship papers and we discovered a brain tumor. She was hospitalized without coverage and the hospital bills we are getting are astronomical and we don’t have the money to pay. I, her husband, work at a low salary.

We applied for the 3 months waiver but were denied. I’m sending another letter to appeal. I don’t know how to go about taking care of these giant bills.

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1906-1160NYI am in a rehab center and although I have surpassed their requirements they are withholding my release date

Help get me a release without declaring AMA

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1906-1159ONmy husband is in hospital , I urgently need someone to come and help me

I dont know what to do for my husband to get him the best care

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1906-1158CAI am sick & need help with things. I am having a hard time dealing dealing with things.

I think they can help me in a lot of ways when it comes to managing things.

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1906-1157MDI am having open heart surgery June 17. Going to Rehabilitation facility around Towson or Catonsville. I need an advocate to visit me and overlook the care I am getting from the rehabilitation facility. I have no one to visit me daily. Advocate to visit me daily.

Find a person who can visit me daily or every two days at rehabilitation to oversee my care.

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1906-1156CAHospital is pressuring us to change daughter's ng feeding tube to a peg. Also, hospital and insurance co. wants to discharge to long-term care facility. She is still in ICU. Our concern is that we are not part of daughter's health care plan.

Patient rights, appropriate medical decisions based on our daughter's well-being rather than insurance demands. Help guide us to deal with the overwhelming pressure the doctors are placing on us, so we can help our daughter the most. Help us with what's needed to get our daughter in ARU or home.

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1906-1155AZMedicare has denied lab services twice, for services rendered in 1216. I suffer from nuerosarcoidosis and receive chemotherapy for my disease. It is extremely important that my neurologist check my B and T cell counts prior to infusions. Medicare has NEVER denied this in the past.

Assist me in filing an appeal in response to their judgement of my first appeal.

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1906-1154MNI have had many disputes with the NUMC regarding services provided and billing, recently I had 2 cases where me and my child were sent to the Er when we could have been assisted at the walk-in clinic which would have saved us $1,000s. Many unnecessary tests ran

I have been trying to advocate for myself & my family and think I am now being discriminated against at the NUMC with them ignoring my concerns of services.

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