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Request CodeState / ProvinceDescription of Need
1810-1012NYI work for a British family. Their 19 year old daughter is a student and NYU, with medical insurance with Cigna.
Esme has been in intensive care due to a twisted colon and subsequent operations.
We need help navigating the US insurance system.

We need help with the US medical insurance system, and the cross over if and when Esme returns to the UK for further treatments.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1810-1011PATwin boys, 11 years old, diagnosed as autistic, bipolar, bouts of non-confrontational aggression & suicidal. Very violent and at times, uncontrollable. Mother & Father barely keeping it together. This family (my son & daughter-in-law) need help desperately. Both kids need a residential treatment facility and parents told no beds available.

Parents need an advocate who will help them maneuver the morass of medical red tape and fight for them to get the help the kids need. Parents have a 2 year-old who is showing signs similar to the twins. He needs early intervention NOW!!

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1810-1010CADispute the $4000 bill for an ambulance ride I didn't need from urgent care to hospital, by reducing or eliminating it. It was not an emergency but Urgent Care doc said needed it, even though I had someone there to take me.

Represent me in disputing this claim. I feel I got false information from the Urgent Care doctor. My insurance company has talked to the Ambulance company twice to reduce the cost and they haven't.

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1810-1009ONMy husband had a double lung transplant in 2013. His lungs are great, however; travel is difficult, costs for travel, and medications. Is there any services that can help. My husband travels to Hamilton every 2 weeks. I have been taking time off to transport him and advocate

With travel supports, finding cost savings for medications

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1810-1008CAThey have not released any medical information on tests they are feeding her and improper diet of almost pure sugar when she's a diabetic giving her medication she doesn't need and doses that are four times the recommended dose and refused to help in any way

I need a advocate to make sure that they are feeding her and giving proper medical care or any medical care she has no insurance so they don't want to do anything that's illegal and immoral

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1810-1007NEhelp with workmans comp ins adjuster getting approval and better doctor patient communication.

by being there and know when there doing something they should't.

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1810-1006NLI am a chronic pain patient of 10 years. I am unable to find a doctor in my home province that will provide pain management medication and I desperately need help. Thank you kindly.

Please help me find a doctor that will properly treat my chronic pain with medication. Thank you kindly.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1810-1005CTMy mother is a 76 year old alchoholic with mild dementia. She has been in the hospital for 8 days, after being checked in to detox. She needs inpatient physical therapy but her hospital case manager fears her dementia will make that difficult.

They can help me find the appropriate short term rehabilitation center for mom, near Madison and can help me assess the need for long term care.

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1810-1004NYMy mother is living alone in NYC and has home aide care from 9 am - 5 pm daily. She has very limited mobility due to advanced stages of Parkinson's disease and was recently diagnosed with early Alzheimer's. Most of her daily activities require assistance.

We requested that Medicaid extend care for my mother since she cannot be left alone. She needs to be put to bed on a daily basis, falls when she tries to get up and acts out her dreams in her sleep. Medicaid has denied requests for additional hours.

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1810-1003CTBeing abused and mistreated at methadone clinic..

Where can I report them and get some help please..

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1810-1002ORMy insurance has required proof for the last 5 years that my appendicitis operation was not a preexisting condition and no claims are being paid. I had most of the information sent to them, but they are still not processing claims.

We would like an advocate to help us get the insurance company to process the claims. We have started paying off collection notices from doctors at this point and it does not seem right.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1810-1001LAMy 90 year old mother has a number of chronic medical issues that are not being looked at holistically- to name a few Sjogren's, chronic GI pain, arthritis, after effects of cancer treatment. We are intersted in an evaluation of her care and help coordinating treatment and medications.

Review her charts, medications, past and present treatments. Help coordinate specialists, and teach us how to do this.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1810-1000COWe need a patient advocate who is familiar with patients' rights and health care laws in CO.

My mother is currently in the hospital in Alamosa, CO. We are concerned that quality of her care is not consistent. We are also concerned that the hospital is more concerned with vacating her bed than delivering her best outcome.

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1810-0999MSI need an advocate on behalf of my son , he is currently being evaluated for ADHD and he and myself are having a hard time. He has been suspend and also had in school suspension due to his behavior. And it's something he can not control, a advocate help

An adovocate would help with the legal aspect of the situation, they would help me understand my son rights and my rights in his education and as he reach adult hood , they would help my son to know his rights in the work force. Also attending any school meetings.

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1809-0998CANeed out of network referral for surgeon who will do her tongue reduction kaiser doesn’t have someone with this type of experience and expertise so I need the surgeon I found over at chikdrens

Ned a referral for outside surgery ? I allready got a consult and paid cash to see this surgeon Ofer at children’s hospitkn

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1809-0997MAI am writing to get help for my son, he is 24 years old, he has a serious social anxiety disability, he is agoraphobic, he never finished school and does not work. We do have a social worker and a psychiatrist that helps us, but we need more help.

I am hoping an advocate can help us with disability benefits, and finding others who can help our son get better.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1809-0996AZHaving problem with controversial healthcare proper care as said by my psychiatrist

Confidentiality has been broken and Liza saying who I'm going to see when I'm at cope you can reach me at 520-834-9016 I need to speak to a professional advocate

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1809-0995TNHaving trouble filing claim for Long term in home care. Company we are using does not file Medicare. Filed 1490S in February 2018 and have received runaround since then. It is our understanding Medicare doesn't pay for long term in home care. Need denial to file with supplemental insurance.

Help to get through the system to get a denial letter or MSN.

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1809-0994AZI have concerns reg my child doc services for a doc office visit has been charged like a hospital visit

Looking for re negotiating the medical bill

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1809-0993
COMPLETED
NCProfessional with experience with deeply depressed and determinedly suicidal family member.

Act in advisory role for ways forward, and potentially to make quick decisions on patient's behalf.

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1809-0992COHello, I live just outside Boulder, Colorado. I have over 100K in medical bills. I need someone to advise me on how to handle this in every sense of the word.

Assist with how to negotiate with the hospital and possibly review my records for inaccuracies, double billing, etc etc

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1809-0991BCMy father needs to move into Palliative care. He has pancreatic cancer and a very short time frame has been given by doctors. He is in Vancouver but we are wanting to move him out to Winnipeg where I live as I am his only child.

contact with the right people
speed up the referral process
find him a bed in a palliative care facility

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1809-0990PAI have a friend of many years who has been alternately hospitalized or in a rehab facility for several months. I live in Tennessee, her son lives in Colorado and her former husband in Maryland. I've spoken to her by phone multiple times and she simply sobs.

She seems to be a cash cow for the medical industry. She has no one overseeing her care or checking on various outcomes. I want to know if a paid advocate can help.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1809-0989CALooking for an advocate to help my mother regarding my stepdad who is a 75 year old veteran. They are trying to kick him out of the nursing home.

Need someone knowledgeable about the VA system. He is 100% disabled with Alzheimer’s.

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1808-0988MEPatient has Caudal Regression Syndrome and is in need of continuous ongoing medical treatment. He is on state insurance and they are refusing to cover out of state care that he desperately needs. I need help fighting their decision.

I need help getting approval for specialty care that my son needs to maintain any quality of life. There is no one available in this state who can help him and his state insurance won't approve anything.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0987ALLooking for representation to help navigate/negotiate medial flight services w/ Air Methods. BCBS of Alabama paid small amount and we (patient) can't appeal any further. Air Methods would like us (patient) to complete financial aid packet before telling us (patient) what they would be able to do (total balance due)

Don't know how to negotiate with Air Methods and do not want to complete their financial aid application.

Please provide up front fees as well as experience with this kind of request.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0986MOI needed someone to help me find the resources to get back on my meds. In them I was working had a great home, car, job. 3 years without them an about to go to prison :'( really want to be treated before so I can get the treatment in.

Get on my PTSD medication

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0985FLMy friend has chronic lyme disease. She is at the end of her rope. She needs a person to help her In so many ways. She would prefer someone who has delt with a chronic illness to better understand what she goes through on a daily basis.

Take to appts. Help organize her records. Help with daily needs.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0984ONMy mother has been in the hospital for the past 5 months. She has been seen by multiple doctors, and all are unsure what is causing her confusion. However, they refuse to look at her medication as a possible cause.

Would like to either have her transferred to another hospital or have her seen by an unbiased third party willing to review all of her medications and dosages.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0983WAPhillip is 71; has heart disease (two bypasses) and Type II Diabetes; needs stenosis surgery. Retired from UPS 12/30/17. Has not received one accurate bill since then. Medicare and PeaceHealth have made many errors. Need to straighten billing before attempting surgery.

Need someone familiar with coding to review bills; call and get changes into computer system of Medicare and local providers that will help ensure future accuracy. If we attempt surgery, will need ongoing review of billing.

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1808-0982NMI have a orientation for section 8 that I can’t attend due to medical reasons. It’s in New Mexico

Go to the orientation for me.

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1808-0981MALooking for advocate to assist 60 year old man with mood disorder navigate through paperwork, treatments, etc. Needs assistance with forms, organization, follow up. Goal is to find appropriate housing.

Keep track of paperwork, make phone calls, research on internet, follow up applications

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0980COAdvocate

find an anesthesiologist that can help with problems with interoperative awareness during surgeries

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1808-0979TXSomeone to attend doctor appointments with my 84 year old mom.

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1808-0978
COMPLETED
ALRecently moved to Alabama. Having trouble finding a physician who will take Medicare and fill prior prescriptions.

Help us find a physician.

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1808-0977HIMental health stablization

Locate a facility

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1808-0976FLMy son is in the hospital in critical condition. He's being mistreated

Communication with the Drs. and nursing staff to obtain better care.

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1808-0975
COMPLETED
MA90 year old hospice type patient transferred to rehab - nursing home from hospital. Formerly lived in assistance living facility. POA requests advice with regard to terminating services at assisted living facility, cashflow issues, possible medicaid application should he survive 100 days paid by medicare, etc. POA lives in NYC.

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1808-0974IDNeed help with getting medication

I feel that I am being bullied

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1808-0973
COMPLETED
MAMy dad was admitted for pneumonia on Friday. His doctor yesterday put him on vancomycin for sepsis and was concerned if the vancomycin didn’t work he’d decline and it would be life threatening. The doctor today took him off vancomycin and thinks that doctor was incorrect. We need help navigating.

Help us understand the options available and our rights for requesting tests and how we get information to make the best decisions possible.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0972LAAssistance at appointments

I'm needing assistance understanding doctor dignose.

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1808-0971PAAging parent and thier health concerns. We live out if town and need a care manager for our parents.

Be on site when we cant be.

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1808-0970INWe need a advocate to help with the new Medicaid transportation system. You can give them a 3 week notice for a ride to a Dr. Appt. and they don't pic her up. Not 1 time, but 3times and each she has to reschedule these appts. Are they billing Medicaid?

By possible finding a phone number for advocate through Medicaid. Even a number I could call that would be willing to help. We want to check also to see if this transportation company is still billing Medicaid even if they are not picking up their people. Maybe a fraud #

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0969SCDoctor (therapist) refusing to give me refund from a personal debit payment after he ran my health insurance. He also refuses to send me any sort of itemized bill.

What are my legal rights? How can I get him to pay me what he owes me?

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1808-0968CTGetting a diagnosis and treatment that works. It seems I am sent to one specialist and then another. This is my third illness that has ended up being a nightmare with seeing three specialist and 6 weeks later. Meanwhile, I continue to try and function but it has taken emotionately.

Records transfers dont happen, call backs are days and then the PA's dont have all the information and have to go ask someone again.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0967TXI need help with advocating for C____ at school. he has add and odd, and is a child of trauma. were having a problem with the school implementing his ARD and his BIP.

we need help finding an advocate for our son for school.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0966COMy 25 yr old daughter has been diagnosed with Bi-Polar II since she was 15.
We someone who can:
Find a local Psychiatrist and therapist
File for SSDI
Get her on Medicaid
Have her current meds evaluated
Find a local Psychiatrist and therapist
File for SSDI
Get her on Medicaid
Have her current meds evaluated

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0965COI need somebody to advocate in further assist me and understanding my medical bills. My phone would be a far better place to reach me as I never check my email.

They can help me to understand my medical bills I have found I've been charged double. I need a person with a better understanding of the medical system that I have. I have insurance but the first date and intensive care it had not kicked in yet so out of

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1807-0964ARPotential hospital bedside monitoring for my mom - I live in another state. Also, potential medical case management services to assist my sister in the care of our mom who is currently a nursing home resident (but could be hospitalized) while I am out of the country in Sept, Oct.
Potential hospital bedside monitoring in Hot Springs.

Medical case manager advice / support for my sister regarding the care of our mom while I am out of the country.

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1807-0963
COMPLETED
NChistory of faulty care including 2 remedial open heart surgeries missed diagnoses missed life threatening conditions just really horrible treatments forced to leave and go to other hospital group

need advice possible litigation PHONE PREFERRED NOT EMAIL CAN LEAVE MESSAGE

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0962FLneeds assistance with his insurance company. Financial assistance with the nursing home and physical therapy center he is staying in. His insurance coverage will run out for staying there. His family is out west. Needs to find an assisted living center that he can afford. Dr. wants to redo surgery!?

Same as above. Look into his insurance coverage. See what medicaid can do. Help with getting him into an assisted living center. We, his closest family, are out of state currently in Iowa and we are on limited funds- retired and living full time in a RV for 4 years.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0962TXThe patient has Medicaid and I can't seem to find anything better. He has mental health issues and is in need of long term inpatient care, approximately one year. He has been turned down several times by medicaid for further help. Can someone help this child before he hurts himself.

Help me get Medicaid to help or find an insurance that will.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0961FLMy friend and coworker's brother ( only living immediate family) has been diagnosed with lung cancer and has become, just in a matter of weeks has become mentally unstable. She needs help w power of Atty and guidance.

If an advocate could help guide her through the red tape of this sudden and difficult time .. w insurance and legal insight.. that’s would be wonderful. She is a secretary has not been able to work as she is caring for her brother.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0960CABeen trying to get treatment for skin cancer since January.
Alone- need help navigating healthcare system!

Need help navigating healthcare system.
Need help getting treatment for skin cancer!

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0959TXReview medical records. SSD. Priorities in medical care. Navigating multiple medical needs.

A variety of the services listed

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1807-0958ALI need someone to take me to my appointment, stay there during the procedure
and bring me home.

The advocate can take me to and from the procedure and stay there during the procedure.

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1807-0957CANeed teeth extracted immediately. Not all of them but most. I need dental implants asap. I can't afford it. I can't go without teeth im humiliated. Ill lock myself up in the mental ward instead of letting anyone see me teethless. Please someone help me get a grant or something.

Im disabled and a single mother. I want to be a good role model for my daughter. Can an advocate speak for me do research and refer me to people who will work with me.

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0956WII am looking for a Patient Advocate to assist my elderly parents with geriatric home health services, bill review, etc. Do you assist with this type of service?

I am looking for a Patient Advocate to assist my elderly parents with geriatric home health services, bill review, etc. Do you assist with this type of service?

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0955NCEnrolled in medicaid with pregnancy, received care at Birth Center. Found out Healthcare Marketplace autoenrolled me in a plan this year under my ex husband's email, so I can't access it. Don't make enough money to qualify for a Marketplace plan.

Can I end my Marketplace plan and keep Medicaid, as well as bill Medicaid for the birth expenses? Using Medicaid would save me thousands of dollars!

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1807-0954VAim being discharged from a rehab to the streets without proper discharge and am incapacitated cannot care for myself . i had 69 surgeries i have stage 4 open decubitis ulcers. i have an active infection of osteomylitis. i am normally bed ridden or wheelchair bound.

stop facility from discharging me inappropiately. and send me to another facility for long term

APHA Premium +ADL Members: Link here to help this person (You must be logged in to the myAPHA membership site.)
1807-0953NVHealthcare oversite, someone to go to doctors appointments. Medication oversight. Help if patient is hospitalized, family lives out of state. He has excellent concierge primary care, but he helps Provide generalnoversoversee my Mother’s care. They are 93 years old, live in their own home, my father drives.

Provide general over sight and support, and communicate with family.

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1807-0952CAWe need someone to accompany patient to next office visit. Patient is 61.

During the office visit assist patient with asking proper questions, take notes, help in requesting any necessary needed ndocuments or copies of documents. Get understanding of patients medical situation. Discuss options etc. We are looking for someone immediately, visit is July 11th. Thank you.

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1807-0951KSJeffrey is 56 and mentally retarded. I am his guardian. He is receiving poor care and the doctors will not even try to repair his hernia. He has been in the hospital for 6 weeks. We want new doctors and a new hospital. These doctors don’t care about him!

Jeffrey needs an advocate who knows his rights as a disabled patient and will stand beside him and fight for his rights. He cannot fight for himself. This is a case of neglect and discrimination of a mentally disabled person. We have been lied to and continuously put off.

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1807-0950NVNeed patient advocate for 42 year old single female with no adult family close by. Hysterectomy in early May 2018. Not recovering. Emergency exploratory surgery in June to repair bladder possibly injured in first surgery. Released after 2 weeks, then readmitted July 1. No diagnosis yet. Has medical insurance.

Meet with patient. Sort through tests. Communicate with medical professionals to help patient understand and choose treatment? Create short and mid range plan.

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1807-0949TXI was wondering if your program keeps any Court Documents on Old Cases?

An Advocate helped me out about 20 years ago. And when I tell my current Dr. about what happened to me, he talks to me and treats me like I have just made up the who situation, So I have decided to try and prove it to him. Thank You

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1807-0948NMMy mother has had issues with medical billing going to collections. She had seen doctors and went to a few hospitals a couple of times and they never billed her insurance for it even though she had coverage at the time. They just sent it all to collections.

By helping us either get those collection bills written off or by getting her insurance billed correctly.

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1807-0947MOMedical bill dispute charges

Pls help me out to stop the medical bill keep coming i paid but still coming.

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1807-0946SCMy son suffered a traumatic brain injury and has been in four different hospitals and had numerous surgeries and requires a great deal of care. My daughter-in-law is dealing with an overwhelming morass of hospital bills, denials of insurance claims, etc.

I hope an advocate could help her sort through medical bills, insurance EOB's, etc., see if costs can be reduced and claims paid. It would be good if she could meet with one face to face if that is possible. Or, if not, through something like Skype.

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