Can You / Will You Help These Patients?

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Request CodeState / ProvinceDescription of Need
1121 - 1509FLWife was taken unconscious from work to a hospital emergency room about 15 miles away. She is now getting bills from a variety of places, including out of state, for services she may or may not have received in the ER. Her insurance has 8.5K deductible so nothing is covered.
1. Make sure the bills are legitimate.
2. Negotiate lower bills: The patient makes only 10K per year and has an Obamacare policy with an 8.5K deductible. Spouse receives Social Security income only.
3. Protect patient's good credit rating.

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1121 - 1508TorontoLooking for a NP or GP and chronic illness management.
Help with organizing my care plans, primary care provider search, and preparing for appointments and treatments.

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1121 - 1507NJChild with diagnosed mental health disorder struggling in school, denied IEP. School does not recognize signs of anxiety/ocd/adhd even though it is blatant.
Help advocate for child and for mental health awareness

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1121 - 1506IAI am a social worker at Crescent Community Health Center. I need someone to accompany a patient to and from his Neurology appointment in Cedar Rapids, IA. He lives in Dubuque, IA. We have tried several agencies that have been unhelpful. I was referred here by NAMI.
An advocate can help me find someone to accompany him to and from the aforementioned appointment

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1121 - 1505TxThe schedule of services with Guardian Life Insurance dental states that the 6-month waiting period for basic and 12-month waiting period for major services is waived with "proof of prior coverage with a group plan." A rep with Guardian said that is has to be their plan.
This is highly misleading and we would have not selected their plan if we had known this. We have paid over $90 per month into the plan...is there a legal action that can be taken?

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1121 - 1504DCProblem:
I am overwhelmed.
My life is slipping away because I don't have the health to handle my own healthy and functioning.
- Collaborate & Record! Find, Coordinate & integrate providers, insurance, and government programs to help resolve my many current ailments .
- Follow-thru ! with providers and regulatory agencies to assure competent service, good documentation and just payments.
- Truth! Hire Experts to evaluate and double check how critical functions

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1121 - 1503Nova ScotiaDrs keep saying it’s not their issue. I lost my family dr. I have been bed bound for 2 years.
The doctors here don’t care at all I need help to get them to listen. Or even see a doctor.
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1121 - 1502MELooking for substance abuse/mental health case worker or advocate.
Patient is struggling with organizing and completing tasks, and substance abuse. An advocate can listen to her and help her loxate resources to improve her quality of life.

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1121 - 1501COSeveral of us, according to social media/Yelp, etc. paid deposits to Dr. Payman Simoni, Beverly Hills Plastic Surgeon. He died of COVID before he performed Office closed, not answering phone, office did not notify anyone for 3 months. I found out on my own. I am out $2500- Suggestions? Thanks.
I’m not sure if you can help. I’ve called the CA Plastic Surgery Assoc, the previous Office Manager, the clinic. Not sure where to turn. I have all my supporting documentation which includes emails, proof . The office cashed me deposit check so my bank will not issue a refund.


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1121-1500NYI'm dealing with multiple chronic health issues and applying for services and I could use help with all of it.
I don't know, but it's worth asking.

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1121-1499NHDoctors are having a problem with us advocating for our daughter
Help me advocate for my daughter and have gets what she needs

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1121-1498GA"Wife is patient at Emory LTACH with multiple health issues, need advisor to help manage decisions for positive outcome."
"Wife is patient at Emory LTACH with multiple health issues, need advisor to help manage decisions for positive outcome."

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1021-1497IAThe problem is I've been "terminated" as a patient by McFarland Clinic. I was assaulted by an ER doctor at Mary Greeley medical center. I'm extremely ill and cannot get to another clinic or hospital and am too afraid to go back to Mary Greeley ER. I need HELP.
Advocate to get me medical care.

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1021-1496ORInsurance company was billing me through the wrong person. Same first/last name and birthday but different social and birthday. I caught it and go them to fix but it’s caused a lot of billing confusion and I can’t afford the bills
Both insurance companies involved won’t take responsibility and aren’t helping me cover bills. I just got a bill for over $2,000 that they only covered $46 of and I can’t tell if it was ran through the correct insurance.

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1021-1495NYI just had total knee replacement and I live alone and need assistance with many things
Guiding me through this process

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1021-1494MIDocument what is going on with the patient. Coordination of care. Addressing some hospital and legal issues.

Patient has been refused medical Care. Medical chart is incorrect by a certain hospital part. Patient needs to receive critical medical Care from the past looked over injury's.

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1021-1493NHWe were guaranteed coverage by Cigna for my son Simon to receive treatment at a residential mental health care facility. He travelled to the facility, and now Cigna is refusing coverage. Please advise.

Appeal Cigna's decision

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1021-1492INI have chronic low level anxiety (30 years) and successfully treated with low dose Xanax but now doctors will not provide as long term treatment. I also have chronic low level pain (10 years) successfully treated with very low dose opioid and high dose ibuprofen now doctors won't prescribe.

Help find a primary care doctor that can/will continue proven treatment regime that has worked for me for several years. None of the doctor's groups, hospital groups, or even psychiatric groups I have tried will comply. I have been told more than once that it is a policy choice.
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1021-1491VAI am having difficulty getting urinary catheters covered by UHC. Need someone to help me with the claims appeal that would get my urinary catheters covered from the previous plan year to this current one between two DME suppliers.

Short of not becoming ill, tell me how to prevent this situation from occuring in the future. I would like to have my urinary catheters covered from past orders and to all orders in the forseeable future. Maybe get this issue resolved without having to waste my appeals.

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1021-1490MAJust out of hospital. Heart attack? And a lung thing? Still don’t know. Need a new primary. I need a lot but maybe it’s too much. I am so tired
Of “ I’m sorry”a t every turn. I need help. Can’t take much more. Thanks for considering.

I’m not sure if you can help me. I have no idea what the cost is. I’m on Google looking for help with what’s left of my life for God’s Sake! Perhaps some one could show a stranger some mercy and grant me a phone call? Then we’ll know. Thankyou

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0921-1489OHDoctor has caused serious injury by cutting down on heart medication

Help us keep this doctor from harming others

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0921-1488MNHello My husband was admitted into the hospital with Covid pneumonia he has diabetes and asthma They are putting him on the wrong medication I’m currently trying to stop them from given it to him. Since I can’t physically be with him and or see him I may need help

Need help with putting him on the right drugs to fight this

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0921-1487AZHelp finding a pcp who will visit on site of a senior living memory care unit. Mom is in a wheelchair. Need doctor to make recommendation on care plan and if the current facility is a fit for her needs. Need assistance with United healthcare Medicare advantage services and payment.

Doctor selection that fits insurance. Long term health insurance plan reimbursement and facility selection. Maximizing Medicare advance plan benefits.

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0921-1486CAMy fiancé was helicoptered to Regional Medical Center in San Jose after he was in a motorcycle accident cause multiple serious injuries including a broken collar bone and rotator cuff, 3 broken ribs, fluid in his lungs, a broken femur, and a crushed hip and pelvis, as well as
He is not receiving any form of trama care from the hospital, he has been left untreated for 3 days now, without any pain treatment or food or water.

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0921-1485COFriend feels that she is not receiving the care that is necessary. She has requested to be transferred to another hospital and the staff where she is right now is telling her that's not possible. I don't know if it is or not. She needs a good advocate.

Friend requires an advocate who understands the Colorado hospital system. She is in dire straits and is afraid that her utilities will be shut off soon and that her trailer in Lamar will be ransacked.

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0921-1484MTI am in constant and progressive pain and no one wants to help.

By talking to the medical professionals and encouraging my need for assistance.

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0921-1483CANeeds someone to look over all the medications being prescribed for 6-8 medical problems and see what is interacting with what. Bi polar, obese 5ft 260lb, diabetes, heart, kidney, high blood pressure, cataracts, pain meds and others I am unaware of
I need someone to look all the doctors diagnosis and meds and see which are counter acting other meds. Also losing brain function so to all this medication interaction. I am not medically trained but trustee of her Special Needs Trust. Medical is out of control

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0921-1482RINeed assistance with out-of-network provider (chargers) and UHC payments for these services.

I’m seeing out of net provider for IVIG. PA was obtained. I need someone to review charges.
The person that handles the insurance did not assist with a modifier, said too many of them. That is somewhat disconcerting when bills start coming in for IVIG infusion. Thank you

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0921-1481MAMy companion is not getting adaquate care and his sister's have old proxy . He wants to revoke it . Since he has been aced 3 times already . And one place came out disabled . No body is leisteining to him .
Monitor his care . Do what he wishes . When he verbally or somehow can communicate his wishes . Help him get what he needs

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0921-1480FLNeed someone to go to my pain management and get all records and find out why i have nightmares about my last time they gave me anesthesia. They were trying to convince me i did something ? And why and who followed me there and is still following me.

Im scared to go to any off my doctors because i get followed and noticed a change in attitude but nobody will tell me anything.

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0921-1479COCaregiver expelled from hospital/patient bedside for 24 hrs. We need help communicating patients wishes and making certain that patient is cared for properly.

Mediate issues on our behalf with medical staff. Be on our side not the hospital.

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0921-1478VAMy fiancé has been on Genvoya for about 5 years now for undetectable HIV. He has recently become a patient of the Pavilion at Williamsburg Place. They have not given him his Genvoya since Saturday a.m. med-time. He needs this medicine to keep his viral load low.

Please get this mental health facility to give him his Genvoya! If he doesn't keep his viral load low it can become full blown HIV. He needs help. They aren't listening to him and I'm 5 hours away. Please help him!

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0921-1477WVMy dr insulted me, said he didn’t like my personality . Called another dr “ SOB” threatened physical contact towards other dr
Called me a psychiatric patient with other dr.’s ( brech of confidence broken) he is no longer my dr and stopped my meds refills. I want apology

Are these issues valid for me to move forward ? How is best way to reach restitution ?
He tainted my relationship with other Drs. I cannot move forward with other drs because of this incident

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0921-1476ONMy sister needs a Patient Advocate immediately, She is being held against her will, not provided information on her condition or her future w a Trach and feeding tube since March of this year! She wants to be released to her home a mere 3 blocks away w home care.

You can help my sister get out of the hospital or to another facility that can inform her about her condition. She wants to go home w home care!

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0921-1475CACOMPLETED Need help to negotiate hospital ER bill that cost about $2500 dollar to get help to attached catheter as my father uninsured. Suspecting CPT code is higher than the ER service provided.

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0821-1474COMy younger brother has Covid and we want to try some New Solutions such as intravenous vitamin C , D as well as zinc, ivermiacin, And another medicine I just can’t remember the name of it right now. Anyhow the hospital will not go or allow him to try these, they seem to think putting them on a ventilator is the only solution. And we do not want to do that that will be our last option.

Get permission for us to use some new solutions that aren’t part of their protocol, all they are giving him now and steroids and antibiotics and they are not working. We are stressful time right now.

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0821-1473MDMy husband can’t stand up. Due to a failed knee replacement. I am using home health caregivers but can only afford six hours a day. He can’t get on the toilet or get up without assistance. He is a good sized man and is heavy to lift.

Help to find a place I can send him for help. That I can afford.

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0821-1472WAI need help understanding my long term needs after major surgery and after surgeon has signed off on my care.

I need help understand my health Care needs after major surgery.

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0821-1471WI(Please note: this is probably a need for a billing advocate, not an attorney.) I have a huge problem with Molina health/vision. I have reported them to the Better Business Bureau and the state commissioner here in Wisconsin and they have not done a whole lot. I am about to hire a lawyer but really don’t have the money for it. Could someone please call me and just talk to me and advise me on my next steps or if someone there is able to get on a phone call with me to Molina so that we can get things resolved while keeping my rights intact. Thank you thank you thank you!

I need somebody to be on phone calls with me to give me legal advice and make sure that Molina is not lying to me. I need somebody to help me write the bills that they have completely messed up.

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0821-1470MOCoordination of care for multiple rare diseases (Dercum's, MGUS, prurigo nodularis) plus other conditions (lipedema, Sjögren's syndrome).
Thank you.

I'm hoping an Advocate can help support me with coordination of care, organizing medical records and maybe helping me to find dedicated/compassionate/open-minded medical professionals.

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0821-1469CONeed help with a patient in mental hospital that was put in 72 hour hold. The facility now wants a 2065 hold, so need HELP Need someone to help navagate the process of mental hold

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0821-1468AZPatient in hospital 7-24-2021 with covid -19 then turned to pneumonia We were going to transfer him all of a sudden the very day we said we were going to transfer him they told us they had to vent him do to a collapsed lung on vent 8 days. HELP
we were going to hire a private nurse they said we can not bring her to the hospital. they said Bob has several doctors looking at him. We can't see him. We are afraid he may not make it in there. HELP PLEASE.

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0821-1467ILI need to find an attorney or advocate to help my adult son when I pass away. I have a chronic illness and becoming worse., I am apprehensive about what will happen to my son. He has nobody but me, his mother. Son is incapable of selling the house...

I need legal advice and help for my adult son when I die. Selling the house, and things that need to be sold, etc. Setting him up in a less expensive house of his own and financial arrangements. Not be able to do anything on his own.

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FLCOMPLETED

My sister had heart valve surgery in May. She has not returned to her normal mental faculties nor has her rehabilitation progressed. I feel as if she has been shuffled around and is falling through the cracks. I am from out of state and visiting trying to help her.

Understanding the sequence of medical events, understanding how to help her get back to her normal.

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0821-1465CAI need help with coordination of care (researching treatment options, looking up doctors, calling insurance or provider for estimated costs), applying for health grants and appealing medical bills, help with paying for technology that would help with chronic illness, and help with food preparation.
Thank you.

Diagnosis: Lyme
Research, finding resources, and finances regarding medical bills that wont be covered by insurance

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