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Request CodeState / ProvinceDescription of Need
1910-1252VACase mgmt

We are not lical

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1910-1251NCMy mom was moved just last week, to rehab and nursing facility in Huntersville, NC, after a two week hospital stay because of a severe UTI. Her red cells drop to..800. She has lupus and her kidneys have issues.. Procrit payments who pays? Many billing questions need help.

Medicare Billing concerns, nursing staff ratio seems really low that keep missing things, need help getting the staff to be consistent in my moms care .

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1910-1250ORI need Hand surgery by surgeon MODA is refusing - he is only qualified surgeon to experienced in this surgery for my rare disease.

I cannot get my right knee replaced until hands are repaired. This is causing further damage to my lower back and left hip.

Help me write a document for reconsideration so MODA will negotiate with the doctor so I can have my hands repaired with the best opportunity for continued use of my hands.
1910-1249GAThe reviews on Peachford Hospital Facebook page match Allen’s concerns, staff not well trained, staff laugh at patients to agitate them so patients require more medicine, shortages of food. Allen only stopped by ER to talk to social worker to see what was available for homelessness and they manufactured...

Help get him discharged NOW! He is a social worker himself down on his luck.

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1910-1248NJHelp get Medicaid for disability person. Patricia has had multiple strokes and in need of assistance on daily basis . I am unable to provide all the help due to my job

In need of someone to assist with requirements to obtain the help needed

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1910-1247IL2 Chicago Public School Teachers need help navigating the CPS insurance. They have a 28 mo. old son who has Cerebral Palsy and need to make good decisions for his current care.

They need help navigating the Chicago Public Schools insurance program.

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1910-1246FLMy son has Parkinson's Disease and recently suffered a stroke. He is unable to live on his own and as his mother I am 86 years old and am unable to care for him.

Recommend an assisted living Home in our area to care for him and meet his needs.

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1910-1245TNAngela is in Summit View Acute Care facility in Rocky Top, TN. Partially paralyzed from neck down. Involuntary discharge pending. Will be put on street and homeless without care.

Call me.

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1910-1244CAassistance (as a Transgender woman ) dealing with doctors

My (Transgender) sister is dealing with CARE LA / MediCal. As we have been estranged for over 20 years, I am not totally privy to all of her needs. Please call so we can chat about it

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1910-1243ARMy sister needs palliative care. Her medical condition has resulted in her living in a hospital bed at home in extreme pain. She has seen numerous specialists and there is no treatment that can improve her condition.

Please help her find a palliative care program to help alleviate her suffering. She has Blue Shield insurance but is able to help pay costs.

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1910-1242INPatrick needs extensive assistance finding a primary care physician, a mental health and substance abuse (alcohol) physician, and other health and wellness resources. He is age 65 and gets confused easily with making appointments and calls, finding locations, taking medications, and just generally taking care of himself.

I need help calling doctors and setting appointments and getting established into the Parkview Medical Group system. I need help finding all resources I qualify for and completing applications and paperwork. I need help planning my medical/dental/mental/vision care needs. I need an advocate to attend appointments with me.

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1910-1241MII am looking for a patient advocate located in Southeast Michigan to list as my official patient advocate under my durable power of attorney for healthcare. I am single with no children and simply don't have anyone in my personal life to list for this purpose.

I would like to list the advocate as my official patient advocate on the power of attorney for healthcare. I would need to meet with this person in advance.

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COMPLETED 1910-1240FLNeed help getting treatment for Lyme disease

Help with appointments insurance etc

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1910-1239MOMy friend, in St Louis with no family or close friends, has been diagnosed with esophageal cancer after extended misdiagnosis and through bad decisions and actions has ended up without any form of medical care at a critical time. He needs to hire someone who can provide support

Help him understand his options, find providers who will accept him and provide some support in general as he is alone. He has the resources to pay for this support.

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1910-1238MAI need help finding a diagnosis. I am getting more and worsening symptoms. My PCP basically told me she doesn't have any answers. I am feeling worst every day.

Help guide me to find answers.

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1910-1237MIPt. in coma for a week. Medically Induced coma for 4 days; pt. Did not wake up but heart is good, moves his eyes breathes above ventilator. They want to do another MRI and a tracheotomy. Need some outside medical advice.

The hosp is talking about long term care and discharge. He has only been there a week. He had a seizure before the 2nd seizure and they discharged him against his wishes in the ER. A few hrs. after the ER discharged him he began having back to back seizures.Ineeddvicewhatoodo

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1910-1236MELab bill recieved 10 months after services were provided. The company never submitted this bill to the insurance company who said they would deny the claim if it was submitted now. WE were told by our provider that the charges were ridiculously high and not to pay the invoice.

Advise us on how to proceed with this situation. The Lab was bought out and the new company has many billing problems. Another of my providers has had similar issues with this new company. We really need the help of someone with experience navigating this mess.

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1910-1235VTI am seeking advocacy for my sister-in-law who has been ill and undiagnosed for over 2 years. I live 2 hours away and can only provide limited support. I am seeking patient advocates in the Burlington area who I might talk with to discuss this case.

Need an advocate to negotiate the complex UVM Medical system and providers and find the best resources to get her a diagnosis and treatment plan.

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COMPLETED 1910-1234FLMy brother is 55 years old and has suffered from clinical depression for many years. Three years ago he lost his job, and he needs to apply for services but is unwilling to do so. At this time my mother supports him, but she cannot continue to fully support him.

Since I live in upstate NY and my brother lives in Florida, I'd like to hire an advocate to help him to apply for SS Disability, Medicaid, and possibly SSI.

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1910-1233ARMy sister is having a very similar problem in not getting the pain medicine she needs to control her pain. She has been living at home in a hospital bed for several years. She lives in Bentonville and can’t seem to find a doctor willing to treat her as an individual. Any help you can give me is very much appreciated.

I was hoping to find a doctor that is willing to treat my sister as an individual for her pain. Perhaps accept her as a palliative patient. She is in extreme pain and is inoperable. Her only chance to have a somewhat fair quality of life is finding a doctor.

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1910-1232KS1. Patient Advocacy: when she is in the hospital and her 2 sons are unable to come and help her advocate for her, we would like a professional to help her 2. Home health and elder care services: She is at an assisted living facility. S.o. to check in wither

1. Navigate the maze at a hospital and enable her to get the best care possible
2. Check in on her 2-3 times a week to see she is ok

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1910-1231NYMy doc isn't helping me find out what Is wrong with me and why I can't put or keep weight on.

Tell me what I can do to get a doctor to talk care of me before I die

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1910-1230ILKris is on Medicaid and getting the run around of ever changing doctors, referrals and we are looking into hiring someone to help her navigate the systems.

Find out why there is a never ending circle of new primary doctor / neuro consult / pain consult / surgery consult and then back thru all again with all of them saying they can't help her.

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1910-1229ONI had a specialist appointment 5 hours away from home. Nurse threatened to cancel my appointment if I didn't pay for a travel grant. Saw the doctor and he spent most of my consultation lecturing me about arguing with his wife/secretary about the travel grant.
Ohip fraud, demeaning appt

I need help to protect future patients from being defrauded out of money they DO NOT HAVE TO PAY. It isn't allowed to charge patients for travel grants to be signed.
Northern Ontario health travel grant

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1910-1228CAneed services of a healyh care advocate

i was taken out of fee for service medical medicade now there are 0 spesialists available

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1909-1227NCWhile visiting Orlando, my 6 years old daughter had a surgery, after she was released and came back to Charlotte, she had another surgery. Now we are receiving many large bills from different healthcare providers and are looking to find ways to reduce the costs.

Help us in any ways to negotiate with the hospital and the other providers and/or find any medical errors.

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1909-1226OHLegal assistance for fraudulent equipment damage claims by healthcare provider

I need help navigating legal system for claims by provider for damage to a borrowed piece of equipment I am being charged unreasonably for that was damaged upon receipt.

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1909-1225MIMy mother is elderly and needs special pain considerations in order to receive the necessary testing to diagnose her conditions.

Help to navigate what options are available and advocate for complete level of care.

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1909-1224NSI have been a misdiagnosis and can not get any Doctor to help me get a proper diagnosis or do any of the necessary testings. for the proper diagnosis.

go over my records with me, and go to the Doctor with me and ask the?
why they will not do the testing I need.

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1909-1223RI I am an RN newly widowed. Right now I am independent, but need phone call or text in AM to make certain I am “alive” & OK. If not my son needs a phone call or EMT

If I have died to call my son or EMT. I am new to RI

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1909-1222COUnited HealthCare is requesting I pay back everything they have paid on an accident that occurred in a business parking lot. Perhaps they seem to think I am getting paid twice for care.

I would like to discuss my problem before I contact United Healthcare to learn about my rights and options.

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1909-1221OKStepmother dying advanced Parkinson's, terminal agitation. I drove from three hours away, found her face down in blood and fifth with head wounds. Tulsa Hillcrest let my dad take her home where she is left alone for hours daily. She begged me to take her to the nursing home. Iwillpay.Needhelp.sos

Help me get her into an end of life care facility

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1909-1220MIDenied claims From private insurance

Help with claims

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1909-1219IDI HAVE INSURANCE . THE OUT OF NETWORK DOCTORS AND FACILITY I WAS PLACED, WERE OUT OF NETWORK. SINCE MY INSURANC E DIDN;T PAY I HAD (NO NETWORK SAVINGS ) THEY CHARGED DOUBLE. $ 500.00 DR. AND $25000.00 FACILITY. HELP I HAVE HAD BREAST CANCER AND NOW RHEUMITOID ARTHRITIS, UNEMPLOYED.

I NEEDED MENTAL HEALTH HELP , FOR REASONS I WILL DISCLOSE. I WENT THRU THE ER AT WEST VALLEY IN CALDWELL IDAHO. WHAT I DIDN'T REALIZE, BECAUSE I WAS A MENTAL HOLD . I WAS GIVEN NO CHOICE TO ASK FOR A ER DOCTOR OR FACILITY THAT WAS IN NETWORK.

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1909-1218MSNavigation of health providers

Be assertive with healthcare

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1909-1217FLPatient and debilitating pain from many overlapping condition. Doctorsare refusing her care or giving her any voice in her care. They only do limited tests. Doctors telling patient that she's exaggerating her pain she's crippled over in pain and need doctors who can treat her. Needs avocate speak for her

Patient needs doctors that treat her ailments and takes her seriously and in her pain we think doctors are not capable of handling complicated conditions or a patient that is concerned that she's not being treated.

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1909-1216OHIn hospital for 1 week with kidney failure
Stints put in for dialysis
Sent home
Back in hospital with complications.
I don't understand what the doctors are telling me
I cannot help her understand so we can improve her attitude and regain confidence she will get well

Oversee her care and review her current conditions and medication from this point through going home and recovery

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1909-1215ARI am a patient with extensive history of broken bones,arthritis,& Fibromyalgia (62).I voluntarily left the pain clinic I was referred to for these symptoms. I was granted request by same medical group for Wellbutrin.My over counter(Tylenol)& Wellbutrin are at max¬ adequate-don’t want pot.

My medical group cannot prescribe adequate medication & I feel there must be intermediate of returning to expense & inconveniences of pain clinic.I have tried all other therapists & general prescriptions.

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1909-1214AZMedical billing and insurance claim, help with pre-authorizations
Disability
Traveling, Transportation
Research of disease
Explain the bills
Get pre-authorizations, if needed
Filing for disability
Help with Transportation
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1909-1213MSI have been sick for a while I need help bad please help me

To get help with doctor they have me trapped

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1909-1212FLHernia Operation is needed. Ingual hernia

I have no insurance and am limited in finances. My work does not provide any benefits, time off, or paid holidays.

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1909-1211CAAssistance with incorrect diagnosis documented and resulting in loss of primary care physician. Explain how the initial information not provided me is incorrect what the information should be and get my back. She understands my complicated medical and personal needs that are key to providing me primary care services.

Help me generate correspondence and identify whom I should direct my letter of advocacy to. I cannot find any contact, forms, etc., find information to contact the Patient Relations department referred to in Patient Relations in the Patient Rights purblication.

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1909-1210KSI need legal help & help with receiving the appropriate medical Care and someone should go with me to appointments and the hospital to ensure fair treatment and prevent anymore unnecessary surgeries

I need someone to be my words since disability prevents me from communicating effectively. And to set up & attend medical appointments speak up for me at hospital . Make sure I'm not being forced to have anymore surgeries I don't need or want.

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COMPLETED
1908-1209
FLI need assistance for my brother with getting to Social Security to manage his benefits, perhaps an authorized representative or power of attorney in place, and coordinate with me on managing his affairs. I am in DC and he is in FL, so this person will be helping with logistics.

An advocate will know the documentation needed, steps to be taken, and places that my brother would need to go to get his affairs in order.

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1908-1208NVI'm unable to work due to illnesses and I have insurance through my husband's employer however we cannot afford copays.barely can afford prescriptions.i need surgery and the copay is too much for me and my husband and I are not stable financially.we are barely making it.please help me

By helping me live

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1908-1207INI was working at the time that I had my first surgery and then illness just kept deteriorating me and I lost my job and I can find another job that would give me insurance I then had diverticulitis and had to go to st vincent qnd appendectomy.

Please help me pay off st vincent its so high ill never be able to pay it. I dont qualify for medicaid

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1908-1206CAPatient is 20-year-old former foster child with Diabetes 1, endocrine and GI issues on Medi-CAL. Needs pro-bono help to attend doctors’ appts (many are in Davis, CA) and other support. Great opportunity for somebody just starting out or who has up to 5 extra hours to share per week.

Help with doctors’ appts and liaising with Social Services

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1908-1205OHNursing home placement
Skilled nursing
Assisted living

Need advocate to help me with the above.
Make recommendations
Assist with the process

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1908-1204GAMy brother had 5 bypass open heart surgery. He has no insurance and no income. They told me he needs 24/7 care. When I told them we couldn’t do that, they changed it and said any help would be okay. We are trying to get him into rehab.

We need an advocate to help get him into rehab for at least two weeks.

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1908-1203DEI moved into the area and need help finding a new care team

I’m hoping to find someone who can help me find the care I need

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1908-1202FLFriend had two heart attacks , big bedsore on his backside, gallbadder bag, catheter in since June 11 , his daughter invest in NY I am in Delray Bach FL nothing is getting done, doctors are not communicating with us. Don't understand why they aren't getting him better. PTSP to

We need someone to help us get answers and bring in doctors for second opinion or to get him back in hospital instead of rehab so we can maybe get other doctors in.he is a 58 year old man retired police officer who now looks 80 yrs old. Help us

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1908-1201MOI need someone who can advocate for me during doctor appointments and beyond....ie. Address all things being neglected, ensure that I am getting adequate care and addressing the issue when I am not (all pertaining to medical care)

Help ensure I am being treated properly and recieving the medical care I should be and need to be and am paying to be, etc. recieving.

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1908-1200NJmy brother is in a nursing home in NJ and I want to get him home in south carolina

I need help trying to get him home

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1908-1199NJMy mom is currently in a LTACH with a disorder of consciousness (Unresponsive Wakefulness or Minimally Conscious) after suffering a Cardiac Arrest. My mom still requires a high level of care. The LTACH, doctors and apparently, insurance disagrees. They are trying to get her discharged to a nursing home.

I would like to find an advocate that can help me appeal with insurance the decision to transfer my mom to a nursing home. Once my mother is stabilized, I would like to have my mother transferred to a Disorder of Consciousness rehab program.

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1908-1198NYWe are trying to get insurance to approve weight loss surgery
United Oxford

I would like to talk to someone who knows what they will and will not approve. My doctor says "she is not familiar with this insurance company to know". I will pay someone for their help.

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1908-1197INMother had colostomy surgery. The colostomy is faulty. The doctors say there is no way to fix it because they diagnosed her with stage IV, untreatable cancer. We are questioning this diagnosis.

Helping my mother to get a second opinion in the hospital

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1908-1196VAmy husband has two serious issues -- Alzheimers and sciatica. He is under the care of many doctors - a neurologist, a brain specialist, and a back surgeon and pain specialist. His condition continues to get worse for both issues. I need professional help to determine next steps

help me find the right specialists and make the right decisions/ eg; should he take the risk of additional surgery given the impact on his Alzheimers; should he find different brain specialist as it doesn't seem to help; how to help Gary deal with the stigma of Alzheimers

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