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APHA Member Services replied to the topic Insurance – Interrupted stay at SNF in the forum +ADL Forum: Directory Listed APHA Members Only 4 months, 1 week ago
Hi @Marian Rouse! I don’t know the answer but want to try and help boost your question. I’m curious what others’ have to say about this too.
Thanks for posting.
-Deb -
Marian Rouse, BCPA started the topic Insurance – Interrupted stay at SNF in the forum +ADL Forum: Directory Listed APHA Members Only 4 months, 1 week ago
Hi:
I have a medicare client in a SNF that was sent to the ER for 2 days (without admission to the hospital). In order for the client to be assured a room at the same SNF when discharged from the ER, they had to pay for the empty room. Medicare did not cover the ’empty room’ charge. The client has a Medigap policy with United Healthcare. Has…[Read more] -
APHA Member Services wrote a new post 4 months, 1 week ago
My Journey As An Advocate And Author (Member Book Talk)
March 2025 Listen to this informative discussion with Claudia Cometa, PharmD about her new book, Patient, Empower Thyself. Claudia is a clinical pharmacist and founder and CEO of Peace Advocacy Group. On-Demand Recording: 42 minuteshttps://vimeo.com/1067848723 Resources: Thinking Like Your Editor Claudia Cometa My Journey As An Advocate And Author Audio Discuss this topic: Check in with APHA Members Connect! … My Journey As An Advocate And Author (Member Book Talk)Read More » -
Michele Billings changed their profile picture 4 months, 1 week ago
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Michele Billings's profile was updated 4 months, 1 week ago
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Kellie Merriman Penick's profile was updated 4 months, 2 weeks ago
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Kellie Merriman Penick changed their profile picture 4 months, 2 weeks ago
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APHA Member Services wrote a new post 4 months, 2 weeks ago
Handling Client Complaints (Connect! with Anne)
Connect with Anne! March 2025 As much as we’d like to, we can’t make people happy all the time. Handling complaints will hopefully be a rare occurrence, but something you have to be prepared for. This session, led by veteran advocate Anne Llewellyn, offers practical ideas for how to handle it when clients are not happy with you. Learn not only what you can say to an unhappy client, but how you can coach yourself through it so it becomes a constructive learning experience for you. Find more Connect! with Anne calls. On-Demand Recording: 65 minuteshttps://vimeo.com/1064756032 Resources: Slides Handling Client Complaints Audio Discuss this topic: Check in with APHA Members Connect! Discussion For … Handling Client Complaints (Connect! with Anne)Read More » -
Stephanie Schulz, BCPA started the topic Recording is here for session #2! in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 4 months, 3 weeks ago
Hello everyone,
Here is the link to view the recording from our live session #2 that was held on Thursday 3/6/25.
We had some great discussions, I hope you find these sessions useful!
Have a great weekend!
Steph -
Stephanie Schulz, BCPA replied to the topic Live Session #2, tomorrow! Thursday 3/6/25 1pm EST in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 4 months, 3 weeks ago
Hi Ken,
So sorry that you couldn’t join us. I will be posting the recording in the discussion forum soon!
Thanks,
Steph -
Kenneth Sullivan-Bol replied to the topic Live Session #2, tomorrow! Thursday 3/6/25 1pm EST in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 4 months, 3 weeks ago
Hi Steph –
Sorry I was not able to attend the live session yesterday. I was in clinic all day and booked solid. Where can I find the recording of the session?
Best –
Ken
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Stephanie Schulz, BCPA started the topic Live Session #2, tomorrow! Thursday 3/6/25 1pm EST in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 4 months, 3 weeks ago
Hello everyone!
I hope you are all doing well as we move into March!
I look forward to seeing everyone tomorrow over Zoom for our Live Session #2 🥳 We will be meeting at 12:00 CST/1:00 pm EST for about an hour. Feel free to come for part or all of the session.
You can find the Zoom link HERE! If you can’t make it to the meeting, we will miss…[Read more]
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Stephanie Schulz, BCPA replied to the topic Lesson 2 assignment results in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 4 months, 3 weeks ago
Hi Robin!
You definitely have a lot going for you with your experience running a previous successful business, along with your vast personal experiences with multiple illnesses.
I am curious to hear how your ideal client may be similar or different from your previous business and if any of your previous relationships could lend to a quicker…[Read more]
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Stephanie Schulz, BCPA replied to the topic Lesson 2 assignment results in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 4 months, 3 weeks ago
Amy, these are great strengths to have in our line of work! Empathy and handling challenging conversations will take you far with your clients and their family while networking and public speaking will suit you well to establish and grow a reputable business!
Gaining confidence with marketing will get easier as you have established your practice.…[Read more]
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Stephanie Schulz, BCPA replied to the topic Quiz in Courses and BCPA Exam in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 4 months, 3 weeks ago
Ah! I am so sorry for missing this.
The quiz that would count for CE would be at the end of a lesson. We had intended to structure those with CE to allow you to continue to the next lesson without completing it. Ethics for example is one that would have had a CE eligible quiz at the end.
Quizzes in the middle should be more like check point…[Read more]
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Io Dolka, MS, BCPA's profile was updated 4 months, 4 weeks ago
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Io Dolka, MS, BCPA's profile was updated 4 months, 4 weeks ago
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Io Dolka, MS, BCPA replied to the topic Saying goodbye to clients in the forum General Conversation 4 months, 4 weeks ago
I agree with Cheryl’s points about a few months lead time and other professionals to move to when the time is comes.
It also depends on the type of clients you have. If they are long-term, then 3-6 months is ideal. If they are short-term, emergency cases, then the longest time possible depending on how their case is affected.
You may also want…[Read more]
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Cheryl Kauffman, PT, BCPA replied to the topic Saying goodbye to clients in the forum General Conversation 5 months ago
I’m in active practice. I imagine that when I choose to retire, that I will give my clients lots of notice (a few months) as well as help them find a new advocate. And of course, I’d begin the process by no longer taking on new clients. Sorry I don’t have more specific advice for you. Congrats on moving on to your next chapter!
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drdonna77 started the topic Saying goodbye to clients in the forum General Conversation 5 months ago
Hello,
I am thinking about retirement and wondered:
1. When to inform my clients? How much lead time?
2. Is there a template letter for retirement?
Thanks for your thoughts,
DJS
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