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Stephanie Schulz, BCPA started the topic Live session #3 is tomorrow! Monday 3/31 7pm EST in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 1 month, 1 week ago
Hello everyone!
I cannot believe that March is almost over… yikes!
We are meeting tomorrow over Zoom for Live Session #3! We will be meeting at 6pm CST/ 7pm EST for an hour.
The Zoom link is HERE! Please feel free to come for part of the session if you cannot make the entire time, you can come late or leave early if you need to. It is very…[Read more]
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drdonna77 replied to the topic Saying goodbye to clients in the forum General Conversation 1 month, 2 weeks ago
Thanks to all for your very thoughtful responses. I too, think I should give them a few months lead time and I have quit taking new clients. Thankfully, I work w/ a group of dedicated and knowledgeable advocates and know I will leave my clients in good hands.
Again, many Thanks
D
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Victoria de la Cruz's profile was updated 1 month, 2 weeks ago
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Victoria de la Cruz changed their profile picture 1 month, 2 weeks ago
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Karen Silber replied to the topic Insurance – Interrupted stay at SNF in the forum +ADL Forum: Directory Listed APHA Members Only 1 month, 3 weeks ago
There are guidelines by state but generally they should hold a bed up to 7 days.
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adriagross replied to the topic Insurance – Interrupted stay at SNF in the forum +ADL Forum: Directory Listed APHA Members Only 1 month, 3 weeks ago
Hi Miriam,
I have overturned many Medicare Advantage Plan cases when the commercial insurers
will throw the patient out of the rehab even when they are improving. I go before Medicare judges to help my clients.
Involving the empty room charge, I have never seen that in any of my cases.
If you would like to discuss the matter, please call me…[Read more]
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APHA Member Services replied to the topic Insurance – Interrupted stay at SNF in the forum +ADL Forum: Directory Listed APHA Members Only 1 month, 3 weeks ago
Hi @Marian Rouse! I don’t know the answer but want to try and help boost your question. I’m curious what others’ have to say about this too.
Thanks for posting.
-Deb -
Marian Rouse, BCPA started the topic Insurance – Interrupted stay at SNF in the forum +ADL Forum: Directory Listed APHA Members Only 1 month, 3 weeks ago
Hi:
I have a medicare client in a SNF that was sent to the ER for 2 days (without admission to the hospital). In order for the client to be assured a room at the same SNF when discharged from the ER, they had to pay for the empty room. Medicare did not cover the ’empty room’ charge. The client has a Medigap policy with United Healthcare. Has…[Read more] -
APHA Member Services wrote a new post 1 month, 3 weeks ago
My Journey As An Advocate And Author (Member Book Talk)
March 2025 Listen to this informative discussion with Claudia Cometa, PharmD about her new book, Patient, Empower Thyself. Claudia is a clinical pharmacist and founder and CEO of Peace Advocacy Group. On-Demand Recording: 42 minuteshttps://vimeo.com/1067848723 Resources: Thinking Like Your Editor Claudia Cometa My Journey As An Advocate And Author Audio Discuss this topic: Check in with APHA Members Connect! … My Journey As An Advocate And Author (Member Book Talk)Read More »
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Michele Billings changed their profile picture 1 month, 4 weeks ago
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Michele Billings's profile was updated 1 month, 4 weeks ago
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Kellie Merriman Penick's profile was updated 2 months ago
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Kellie Merriman Penick changed their profile picture 2 months ago
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APHA Member Services wrote a new post 2 months ago
Handling Client Complaints (Connect! with Anne)
Connect with Anne! March 2025 As much as we’d like to, we can’t make people happy all the time. Handling complaints will hopefully be a rare occurrence, but something you have to be prepared for. This session, led by veteran advocate Anne Llewellyn, offers practical ideas for how to handle it when clients are not happy with you. Learn not only what you can say to an unhappy client, but how you can coach yourself through it so it becomes a constructive learning experience for you. Find more Connect! with Anne calls. On-Demand Recording: 65 minuteshttps://vimeo.com/1064756032 Resources: Slides Handling Client Complaints Audio Discuss this topic: Check in with APHA Members Connect! Discussion For … Handling Client Complaints (Connect! with Anne)Read More »
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Stephanie Schulz, BCPA started the topic Recording is here for session #2! in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 2 months ago
Hello everyone,
Here is the link to view the recording from our live session #2 that was held on Thursday 3/6/25.
We had some great discussions, I hope you find these sessions useful!
Have a great weekend!
Steph -
Stephanie Schulz, BCPA replied to the topic Live Session #2, tomorrow! Thursday 3/6/25 1pm EST in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 2 months ago
Hi Ken,
So sorry that you couldn’t join us. I will be posting the recording in the discussion forum soon!
Thanks,
Steph -
Kenneth Sullivan-Bol replied to the topic Live Session #2, tomorrow! Thursday 3/6/25 1pm EST in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 2 months ago
Hi Steph –
Sorry I was not able to attend the live session yesterday. I was in clinic all day and booked solid. Where can I find the recording of the session?
Best –
Ken
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Stephanie Schulz, BCPA started the topic Live Session #2, tomorrow! Thursday 3/6/25 1pm EST in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 2 months, 1 week ago
Hello everyone!
I hope you are all doing well as we move into March!
I look forward to seeing everyone tomorrow over Zoom for our Live Session #2 🥳 We will be meeting at 12:00 CST/1:00 pm EST for about an hour. Feel free to come for part or all of the session.
You can find the Zoom link HERE! If you can’t make it to the meeting, we will miss…[Read more]
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Stephanie Schulz, BCPA replied to the topic Lesson 2 assignment results in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 2 months, 1 week ago
Hi Robin!
You definitely have a lot going for you with your experience running a previous successful business, along with your vast personal experiences with multiple illnesses.
I am curious to hear how your ideal client may be similar or different from your previous business and if any of your previous relationships could lend to a quicker…[Read more]
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Stephanie Schulz, BCPA replied to the topic Lesson 2 assignment results in the forum APHA Academy 100 Days to Launch <br>(Winter/Spring 2025) 2 months, 1 week ago
Amy, these are great strengths to have in our line of work! Empathy and handling challenging conversations will take you far with your clients and their family while networking and public speaking will suit you well to establish and grow a reputable business!
Gaining confidence with marketing will get easier as you have established your practice.…[Read more]
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