Health Advocates’ Ethics and Standards

• Read and subscribe to the APHA Code of Conduct & Professional Standards
• Learn more about the Patient Advocate Certification Board’s Code of Ethical Standards (listed under Published Documents

Callins and Podcasts

• Legal Matters & Concepts

Forms and Contracts

• Available to Premium and Premium +ADL members
• Information for PACE members

Miscellaneous Legal & Ethics Related Resources

• Client Termination Process, Requirements, Reports and Forms
• Plagiarism – Find It, Stop It, Try to Prevent It and How to Use Someone’s Work Without Infringing
• What insurance do you need for your practice?
• Find more legal information in The Health Advocate’s Start and Grow Your Own Practice Handbook

Ask About or Discuss Legal Issues in the Connect! Discussion Forum

• Find fellow advocates of every experience and background to discuss advocacy topics, business topics, or to answer your questions.
• Link to the APHA Connect! Discussion Forum

Articles, Podcasts and Other Content for Legal Issues & Concepts

Please Note: Some of the links below may be available to Premium and Premium +ADL members only.

• Dealing with Changes in Laws and Policies to Help Your Clients
• Legal Considerations for Patient Advocates (2015)
• A Gumshoe Takes on Patient Advocacy (and How You Can, Too)
• Medicare Gotchas – Rules and Tools That May Surprise You
• Legal Advisor Answers Questions for Advocates (2010)
• Discussing the Cost of Service with Clients
• Working with Subcontractors or Independent Contractors
• What Private Advocates Need to Know About the Affordable Care Act (Obamacare) and the Individual Mandate
• Legal Considerations for Patient Advocates (2013)
• Income Tax Basics: What You Need to Know about Income Taxes, Independent Contractors, and the IRS
• Getting Started with Your Advocacy Practice
• Incorporating Social Security Disability (SSD) Clients Into Your Advocacy Practice
• Guarding Your Intellectual Property
• How to Obtain Electronic/Digital Signatures
• Plagiarism – Find It, Stop It, Try to Prevent It and How to Use Someone’s Work Without Infringing
• Sample Forms and Contracts – PACE Members
• Sample Forms & Contracts – Premium Members
• Samples of Letters You Can Write to Someone Who has Plagiarized Your Work
• Easy Preparation for Federal Income Taxes
• Develop Your Website Privacy, Terms & Conditions Statement
• Research a New Client: Client Termination And Red Flags Series
• Client Red Flags Series – Red Flag Reports
• Red Flag Report Form
• Health Advocate’s Code – Ethics and Standards
• Patient Advocate or Healthcare Proxy
• National Certified Guardian Credential
• Assistance with malpractice preparation
• Terrible Care at the ER
• Advocates doing ” hands on work”
• HIPAA Certification
• Website: Privacy policies, terms of use, disclosures
• Friendly reminder to new advocates
• The ethics of Referrals to another Advocate
• Conflicts of Interest for Advocates
• Due Diligence: What are our standards?
• Does Long Term Care Insurance Cover Patient Advocacy Services?
• Hospitals Are Placing Liens on Patients’ Homes for Unpaid Medical Bills
• Subcontracting with Other Advocates
• Subcontracting with Non-Advocate Professionals
• Email Blasts and Newsletters – Opt-in and Opt-out
• Background (including Criminal) Checks for Private, Independent Advocates
• An Update on Patient Advocate Certification (2017)
• Our Second Out of Network Campfire – BYOM!
• Connect! with Anne – How Can I Be a Nurse and a Non-Medical Advocate, Too?
• Practice for Sale: Executive Summary or Sale Memorandum
• Practice for Sale: Non-Disclosure Agreement
• Connect! with Anne – When Family Members Won’t Listen
• NAICS: Industry Code for Advocacy
• Connect! with Anne – Open Mic! (November 2019)
• Overcoming the Paralysis of Analysis (Expert Call-in Follow Up)
• Connect! with Anne – Improving Competencies in End of Life Discussions
• Sneak Peek into Pediatric Patient Advocacy: Experiences when Advocating with Pediatric Patients & Families (Expert Call-in Follow Up)