Running a highly ethical, efficient, and effective advocacy or care management practice means relying on best practices, tried, true, and tested.
This course covers best practices in a variety of business and client-focused areas:
- Managing your practice (legal, financial, insurance)
- Client Service best practices
- Marketing best practices
- Personal, professional best practices
It will help you run your business, treat your clients and work with them well, acquire new clients, and further your own career, in the most ethical, effective, and efficient ways.
Resources for this Course:
Lesson 2: Practice Management Client Service
- More information about offering guardianship as a service. (APHA members also have access to a "how to" podcast. Be sure you log in to myAPHA.org, then click on this link.)
- More perspective on doing pro bono work.
- Further information on taking commissions, selling products, etc.
- Practice management programs for advocates and care managers:
Lesson 3: Client Service Best Practices
- The Momma Test (client service)
Lesson 4: Marketing Best Practices
- More on Marketing Best Practices can be found in The Health Advocate's Basic Marketing Handbook (Chapter Five.)
Lesson 5: Personal and Professional Best Practices
- Find more courses from the master list here at PracticeUP! Online
- Find more programs and many other forms of educational opportunities at this website: HealthAdvocatePrograms.com
Course Content
Lesson 1: Introduction and Overview to Advocacy and Care Management Best Practices
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Lesson 5: Personal and Professional Best Practices
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Lesson 6: Before You Go
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