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Connect! with Anne – Overcoming Objections Read More »
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Connect! with Anne – Working with Dysfunctional Families Read More »
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Connect! with Anne – Building Effective Relationships with the Healthcare Team Read More »
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Connect! with Anne – Emergency! Dealing With Calls from the ER Read More »
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Advocate as Referee: When Your Client Agrees to Treatment but Refuses to Follow Through Read More »
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Connect! with Anne – Dealing with Unusual Client Requests Read More »
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Connect! with Anne – Balancing Long Distance Advocacy Relationships Read More »
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Our Second Out of Network Campfire – BYOM! Read More »
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Need a Mentor or Coach? Read More »
APHA Expert Call-in September 2017 Many advocates and those who are considering advocacy as a career have interest in becoming certified in their profession. Recognizing the importance of certification for
An Update on Patient Advocate Certification (2017) Read More »
This information has been developed with the help of private investigator, Jean Mignolet. (Learn more about Jean’s work. In addition, Jean was a guest expert for our APHA call-in, A
Background (including Criminal) Checks for Private, Independent Advocates Read More »
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Connect with Anne – Managing Client Expectations Read More »
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Amen! How Religion and Spirituality Can Support Your Advocacy Practice Read More »
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Client Comments: Receiving Negative Feedback or Complaints Read More »
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Member Recommended Vendors Read More »
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DO Talk to Strangers! Read More »
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Dealing with Problem Clients Read More »
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How Do We Address a Doctor? Read More »
