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Lorelei Cheung replied to the topic Healthie Practice Management Platform in the forum General Conversation 2 days ago
Thanks Janet – I too am working my way through it but haven’t gone live with it yet. I’d love to connect when you get it up and running and I can do the same. It looks really good on paper but I’m not sure how it will end up being in practice.
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Lorelei Cheung started the topic Healthie Practice Management Platform in the forum General Conversation 3 days ago
Anyone else use Healthie? It’s HIPAA compliant and has a lot of functionality to the point that it’s a bit overwhelming.
I love that everything is free up to 10 active users but before I invest the time in getting it really set-up, I was wondering if anyone else had used it.
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Lorelei Cheung replied to the topic Professional Liability – CMF Group in the forum General Conversation 4 days ago
Lisa – I haven’t called her yet. Honestly, this process of finding business insurance has been quite time consuming and I still haven’t found the right fit.
I went through multiple rounds of contact with CMF and was left not feeling confident that they would be the right fit for me as they rely almost entirely on someone else defining the sco…[Read more]
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Lorelei Cheung replied to the topic Professional Liability – CMF Group in the forum General Conversation 3 weeks ago
I’ve been emailing with them and have been unable to get them to pin down exactly what professional services they cover. Apparently, their policies are contingent on whatever state laws, regulating agencies or certifying bodies govern your scope of practice.
I am a BCPA so I asked if the Code of Responsibility would count and haven’t been able to…[Read more]
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Lorelei Cheung started the topic Hive Mind – Practice Costs in the forum General Conversation 3 weeks ago
I’m really hoping that others have figured this out but I’m hitting quite the wall with trying to make even having a practice be financially sustainable.
Main costs
Business insurance = avg quote has been about $50 a monthWebsite hosting + plugins = $25 a month
BCPA credential/Professional Membership s/budget for CE = $35 a mon…[Read more]
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Lorelei Cheung replied to the topic People that need advocates in the forum General Conversation 3 weeks ago
Hi Deb – that email address doesn’t work. Do you have another one?
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Lorelei Cheung started the topic Professional Liability – CMF Group in the forum General Conversation 3 weeks ago
Came across this organization that offers coverage for Patient Navigators and was told that any certified Advocate would also qualify. They base scope of practice off what’s covered in the certification roles/responsibilities.
Anyone used them?…[Read more]
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Lorelei Cheung's profile was updated 1 month ago
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Lorelei Cheung replied to the topic Question regarding PAC Board Certification Test in the forum SIG – Medical Billing & Claims Forum 1 month ago
I just took the past test and it was HARD and totally unexpected. I prepared for months, took prep classes and generally took studying very seriously and it still completely took me by surprise. It looks like PACB is in the process of updating the test again as they’ve made changes to their ethics policy. I’m thankful I passed as I am just lau…[Read more]
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Lorelei Cheung replied to the topic Pediatric Craniosynostosis in the forum General Conversation 1 month ago
Thank you both for your responses. We found a few surgeons and are getting opinions. I’m looking into options too for insurance. I so appreciate your input ❤️.
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Lorelei Cheung replied to the topic Pediatric Craniosynostosis in the forum General Conversation 2 months ago
Thank you both for the replies. My son is older and so it’s a more complicated case. It looks like there are very few surgeons who will even review his case given his age.
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Lorelei Cheung started the topic Pediatric Craniosynostosis in the forum General Conversation 2 months ago
Never in my wildest dreams did I think my first client as a BCPA would be to advocate for my child with this diagnosis. Anyone have experience? We think we’ve found a surgeon but he’s out of network of course so we will likely need to crowd fund. Looking to briefly connect with any advocates who have experience with this diagnosis and just mak…[Read more]
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Lorelei Cheung started the topic Changes to How Medical Debt Reflected in Credit Report Coming in the forum General Conversation 2 months ago
Great interview on NPR regarding efforts to reduce the burden of medical debt on credit access.
An excerpt from the article:
“ When medical debt shows up on credit reports and credit scores, it hasn’t been shown to be predictive of how creditworthy people are because it’s not like a regular purchase, it’s a different entity. Sometimes that’s e…[Read more]
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Lorelei Cheung replied to the topic Congratulations to those who passed the BCPA exam! in the forum General Conversation 2 months ago
I am so excited to learn that I passed! I will be starting my advocacy practice this month and will be focusing on women and children.
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Lorelei Cheung's profile was updated 2 months ago
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Lorelei Cheung replied to the topic Doctor questioning insurance benefits? in the forum General Conversation 3 months ago
Just chiming in with another tip that’s worked for me and that’s verifying that the doctor has received the actual payment from insurance. If they have received the payment in full from the patient and received the insurance payment it can be viewed as fraud. Hopefully the office will either credit the client’s account or issue a refund. Latel…[Read more]
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Lorelei Cheung replied to the topic Who is the Client? in the forum General Conversation 3 months ago
That is helpful, thanks Nicole for your feedback!
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Lorelei Cheung started the topic Who is the Client? in the forum General Conversation 3 months ago
So I’m prepping for the PACB exam and I’m needing help really honing in on who the client is in family situations and my role as an advocate.
Say you have a client named Jane and you have an established relationship helping her and her minor son navigate the healthcare system. Her mom then falls and breaks a hip and Jane now needs help man…[Read more]
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Lorelei Cheung replied to the topic PACB Test Overview? in the forum General Conversation 3 months ago
Thanks Marc! Unfortunately my time is super limited this week but I very much appreciate your offer. Are you taking the test later in March?
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Lorelei Cheung replied to the topic PACB Test Overview? in the forum General Conversation 3 months ago
Nicole – I really appreciate your words of wisdom. I feel like there is this giant compendium of knowledge and information and I’m still missing pieces… part of that may be just healthcare though!
The extenuating circumstances totally gets me. I absolutely read things into the questions and get them wrong or go against my gut instinct and “th…[Read more]
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