Migrated from APHA Connect! 2016
In 2016, APHA Connect! was located at its own, separate website. In early 2017, we integrated APHA Connect! with this myAPHA membership site, but we were unable to import the actual discussions from the old site. So, in order to retain those interesting and informative discussions, we have copied and pasted them here to the myAPHA site, minus their old Connect! links.
Find below one of those 2016 discussions. Don’t forget to check out the APHA Connect! Discussion Forums to see if the conversation was continued!
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A post on KevinMD raises a question for us advocates: how should we address doctors? Do we use first names? Or always use “doctor”? What about other respected titles like “nurse”? or “Physician’s Assistant?” (Article: What does it mean when a patient calls a doctor by his first name?)
Your answers may be rooted in habit, or respect, or the wish to balance the power in the relationship. They may also reflect your clients’ wishes… or…?
If you are a doctor who is now a patient advocate – what is your opinion? What did you expect in your doctoring life – vs- what do you expect now that you are an advocate?
If you have had any other professional title – what is/was your expectation?
Replies here may help us develop a best practice – or at least a best attitude. ?
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APHA Admin.
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September 15, 2016 at 5:15 pm#10263
I address all doctors by “Dr” unless they are a personal friend! I think it just acknowledges their expertise. Then again—some doctors request a first name basis–and in that case, that’s what I will use.
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September 15, 2016 at 5:40 pm#10339
When I’m wearing my “physician hat,” I usually introduce myself as “Dana Best,” unless I’m trying to get another physician on the phone. When I’m wearing my “advocate hat,” I intruduce myself as “Dana Best,” but wear a name tag that has all the initials after my name. Wearing either hat, I ALWAYS address other physicians as “Dr.,” and nurse practitioners and physician assistants as “Mr.” Or “Ms.”until told otherwise. My rationale is that some folks are sensitive to how they’re addressed, and the last thing I want to do is waste any good will on forms of address.
When I’m wearing my “physician hat,” and someone addresses me as “Ms./Miss/Mrs.” and I don’t think they know I’m the physician they came to see, I always tell them that I’m the doctor because I’ve had people leave and say they never saw a doctor. I don’t really care what they call me for any other reason – but I know I felt differently when I was right out of training. I know lots of older physicians who seem sensitive to forms of address, so it’s probably best to err on the side of more formal address.
As an advocate, I expect my clients to address me by my first name. Some older clients seem reluctant to address my that way, and I try to emphasize my role as an advocate, not as a physician. Most of them eventually come around.
Best regards!
Dana Best
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September 15, 2016 at 5:40 pm#10341
I’m a physician, no longer practicing. I live in CA which is more relaxed than other parts of the US and even here, would not expect a patient (seeing me as a doctor) to call me by my first name and don’t call my own physicians by their first names unless requested by the physician. We work hard to earn the title “Doctor” and are surprised when patients choose first names. I’m in a Facebook group of 65K physician women and this is a not infrequent source of frustration and perceived disrespect amongst physicians. I’d recommend sticking to “doctor” professionally unless otherwise requested by the physician. I agree with Dana that as an advocate I should be called by first name only as I’m not working in a physician capacity.
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Kim Mcilnay.
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September 15, 2016 at 10:21 pm#10383
I have never been able to call a doctor anything but doctor; I was raised to respect titles. It does pose a bit of a puzzle when there is a Nurse Practitioner or Physician’s Assistant, as there does not seem to be an accepted title when you address them in person and I am uncomfortable with first names in this setting.
I have a lot of title initials, most equally incomprehensible for vocal addressing (see below), so as far as my clients go, they can call me whatever they are comfortable with, as long as it is not disrespectful.
Dianne Walkup, RDMS, RDCS, HHP, Rev -
September 16, 2016 at 6:54 pm#10483
I would not think of addressing my physician as anything other than Doctor… My opinion is the title “Doctor” comes with deserving and earned respect and trust… If a patient doesn’t feel that toward his/her doctor, then it would be time to move on to another doctor that is more deserving of that respect, and to be referred to accordingly..
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October 4, 2016 at 3:04 pm#12309
Agreed on addressing a physician with the title “Doctor”. Only after many years of seeing two physicians, have I shortened this to a first name, and then only in a one-on-one situation.
Many Nurse Practitioners actually have a doctorate degree, and may also be addressed by the title doctor;however, so as not to confuse the titles, I always ask a N.P. how they would like to be addressed. Ditto for a P.A. -
October 4, 2016 at 10:55 pm#12466
I agree that a good professional relationship with medical personnel begins with courtesy and respect. Many fields of higher learning have doctorates and physicians I know appreciate being called by their title. As this is a professional interchange, the title should be used. NP’s and PA’s have certifications usually, not an academic title. I would have to look at their nametag to see if they hold a doctorate. The wearing of a nametag can lessen the confusion of title and position, and can be viewed as a part of professional attire. In the end, it is tradition that we call a physician “Dr”, and as not to accidently disrespect, I feel it is safer to use their title. Also,I hesitate to call a doctor by their first name as well, unless invited to.
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October 9, 2016 at 12:58 pm#13198
I address physicians as Doctor. When I worked in the hospital many times we were on a first name basis, but when with a patient, I would call them Doctor.