Dependable Doc App

Migrated from APHA Connect! 2016
In 2016, APHA Connect! was located at its own, separate website. In early 2017, we integrated APHA Connect! with this myAPHA membership site, but we were unable to import the actual discussions from the old site. So, in order to retain those interesting and informative discussions, we have copied and pasted them here to the myAPHA site, minus their old Connect! links.

Find below one of those 2016 discussions. Don’t forget to check out the APHA Connect! Discussion Forums to see if the conversation was continued!


Previous Title (Connect! 2016):  I’m Releasing An App & Hope to Send Business to You; Consider Square Payments


  • #4813

    Lisa Berry Blackstock

    Participant

    Dear Colleagues,
    On June 20th I plan to release an app through the App Store called DependableDoc(C.) The app is for healthcare consumers of all ages, and strives to help patients and their loved ones in on-the-spot predicaments in hospitals, physicians’ offices, SNFs, diagnostic centers, etc. It’s basically a summary of what I’ve learned on the job over the last 27 years, weaving interesting conversations I’ve had with doctors (off the record) about changing healthcare, and hopefully a helpful guide. The app is named in honor of two Los Angeles-based doctors who diagnosed and successfully treated me with trigeminal neuralgia, a painful nerve disorder which required brain surgery in 2007. — One of the app icons is called “Need Help?” where the link for the AdvoConnection’s national directory of patient advocates will appear. My app discusses the easy option of being able to consult with us (initially over the telephone, at a minimum.) I have begun using Square(R) to accept credit card payments for telephone consultations running over 10 minutes. Some of Square’s equipment is free (a secure card reader; but they do take a small percentage of what amount is charged.) Their website is http://www.squareup.com if anyone is interested in exploring this option. I welcome any and all feedback regarding the app; I’m new at this and am certain the app will have its positive and negative features. I will be updating it so your help is something I’ll value a great deal. Thanks to all in advance for your consideration.

  • #4814

    Joyce Schulz-Killian

    Participant

    Are you listing members from the ADVO directory or how can we be listed on your app?

  • #4816

    Lisa Berry Blackstock

    Participant

    All members currently listed in the ADVO directory will be included.

  • #4817

    Rae Drazin, Ph.D.

    Participant

    Hi Lisa,

    Congratulations! I’m sure this app. will be of enormous help to all of us, as well as to healthcare consumers. As a former ‘mentee’, I am so appreciative of your making available all your knowledge and experience that would take years to acquire. Looking forward to the launch!

    Best,
    Rae

  • #4818

    Carrie Scholz

    Participant

    Lisa,
    Thank you. This sounds like a wonderful resource!!!
    Carrie

  • #4836

    AnnMarie McIlwain

    Participant

    Lisa,

    I look forward to learning more about the app once it is launched and thank you for including the ADVO directory. As for your mention of Square, my firm, Patient Advocators LLC, utilizes Square and Stripe. Square is used with new clients experiencing emergencies enabling us to collect on the spot. Stripe is used in conjunction with our website that is hosted by Squarespace. Many of our clients utilize this technology to pay us either directly on our site or via our invoices which are sent electronically using Blinksale. All of this technology is great at facilitating timely payments, although I am happiest when clients send old fashioned checks as I avoid the fees associated with both Square and Stripe.

    Best wishes with the launch,

    AnnMarie

  • #4838

    Lisa Berry Blackstock

    Participant

    AnnMarie,

    We can all thank Trisha for allowing the use of the ADVO national directory link in DependableDoc(C). I’ve approached many different healthcare advocacy resources to request their link inclusion in the app, and gratefully, most have agreed! — Your tips on payment collection are terrific; of course, we all prefer saving on transaction fees whenever possible.

    Best,
    Lisa

  • #4842

    Bonnie Sheeren

    Participant

    This sound amazing! I’m doing more of a marketing push to small business owners to help their employees deal with any health care issues—so having this app will be GREAT! Thank you for doing this!

  • #4846

    Lisa Berry Blackstock

    Participant

    Thanks, Bonnie. As I wrote in my original post, this is my first attempt at an app. I’d hardly consider myself an expert, and definitely expect positive as well as negative feedback. But I figure it’s OK to begin somewhere, and improve moving forward (with the help of my colleagues!)

  • #4850

    Lisa, thank you for doing so much to educate consumers about what we do and why we are needed. Trisha has been a trailblazer, and your efforts are so helpful to consumers and to us.

  • #4861

    Caryn Isaacs

    Participant

    Very exciting. I spoke with Ben Berlin yesterday. He told me that you are planning to come to NYC soon. I would love to hear more about the app and anything I can do to help while you are here.

  • #4865

    Lisa Berry Blackstock

    Participant

    Thanks to Claudia Nichols and Linda Adler who took the time to meet with me recently on a recent trip I took to the San Francisco area. Their input is greatly appreciated. I am in new territory and feel a mix of charging forward and true fear. — Caryn, thanks for reaching out. I’m in the tri-state area now and welcome the opportunity to meet. I will email you privately so we can compare schedules.

  • #5015

    Lisa Berry Blackstock

    Participant

    Quick update: The app, DependableDoc (C) is now available through the iTunes and Google Play stores. Direct links may be found on my website: http://www.soulsherpa.net; the cost is $7.99 to download. If this is a financial hardship for anyone, email me at: lisaberryb@soulsherpa.net and I will offer assistance. Your honest feedback is important to me. Thanks to all who may be interested.

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