link to the calls and webinars archiveUpcoming APHA Expert Calls and Webinars

Events with Guest Experts or Special Interest Groups on Topics of Interest to Patient Advocates and Care Professionals


Looking for call in / dial in / login details and numbers?  They will be emailed to registered participants, usually twice; once the day prior, and again a few hours prior to the event. We do not post them here, because the details may be changed. 

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Hoping to register for a Connect! with Anne call?  Be sure to use the correct registration form as found attached to the description of the call. If you use the wrong form, you will not be registered. These registrations are limited and will close as soon as the call is filled.


New for Canadian members!  We have toll free capabilities for calls from Canada. When reminder notices and call details are sent out, the Canadian instructions will be included.


Have a great idea for a topic or expert?  Make a request or share your information.


coming soon phone

Meet Marshall Allen, Author of Never Pay the First Bill: And Other Ways to Fight the Health Care System and Win

Tuesday, January 18, 2022

7 PM eastern / 6 PM central / 5 PM mountain / 4 PM pacific

Marshall Allen

Published in Summer 2021, Never Pay the First Bill is the guerilla guide to health care that American patients – and their advocates – need. Based on his 15 years of investigating healthcare, much of that time with Pro Publica, Marshall Allen has seen it all, heard it all, and reported on it all.

Or has he? Marshall acknowledges how slippery the system is. Just when we think we understand how to get what we need from the system for ourselves, and our clients, something else gets in the way. With this book, Marshall talks about tools, tactics, and points of view that help us get what need, even if it’s a new challenge. He provides examples showcasing those who have been triumphant over the system.

Included in the topics covered:

  • How to analyze and contest medical bills
  • How to obtain billing codes for a procedure in advance
  • How to help your client write in an appropriate treatment clause before signing financial documents
  • How to help a client sue in small claims court

Join us for this call to learn more about Marshall (his career prior to reporting may surprise you!) and his passion for helping patients get what they need. Learn about the several APHA members he tapped to help him write his book, and learn how you can get your copy, too.

Registration for this call will begin in mid-December.


coming soon phoneUnderstanding insurance needs for your company and exploring future opportunities for our profession to improve access and cost.

Tuesday, February 15, 2022

7 PM eastern / 6 PM central / 5 PM mountain / 4 PM pacific

Don Mucci, insurance industry veteran with over 40 years of brokerage experience and current Area Vice President of Gallagher, will join APHA members to explore some of the following questions:

  • Is the advocacy profession large enough to have group purchasing power for insurance?
  • What sorts of things do providers take into consideration when evaluating opportunities to work with groups?
  • What will be be required in order make strides for our profession to be well represented?
  • How might certification and standards of practice play a critical part in getting us a seat at the table?
  • What are the best options available today for advocates to secure coverage for their business?

Gallagher is a global leader in insurance, risk management and consulting services that has been working with clients since 1927 to find effective solutions to their challenges, and helping them face their future with confidence. Today they are much more than simply an insurance broker, they are an international group of partners that provide cost-effective, client-centric, and expertise-driven risk management solutions.

With more than 30,000 expert advisors who are are an integral part of your local business community. They create and uphold a unique culture based on strong values, collaboration, and professional excellence.

Gallagher Global Network
Our Gallagher Global Network has partners in more than 150 countries that share similar vision, culture, set of values and client focus to serve you and your business needs with confidence. Gallagher advisors and consultants will work with you to connect you with a member of our Gallagher Global Network.

Registration for this call will begin in mid-January.


link to the calls and webinars archive

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