APHA Agenda
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This Week's APHA Agenda
APHA Agenda Masthead
Tuesday, May 5, 2020

COVID-19 Advocacy Update #8*
Hope you enjoy a Happy - and Safe! - Cinco de Mayo!
Link & Learn
Don't forget: 
you'll need to be logged into the APHA membership site to access some of these links:
bullet new Shared by APHA +ADL members:
bullet COVID-19: How to Avoid Unexpected Telemedicine Bills  (by Rob Berman)
bullet Understanding Some Health Insurance Basics (by Gabrielle Hochberg)
bullet new Podcast and Resources from last week's Expert Call-in:
Your Clients and Medical Cannabis – Assessing Interest and Providing Resources
bullet updated Master List of Coronavirus / COVID-19 Resources for Advocates and Clients Resources added daily.
Schedule & Attend
Link to the
Advocacy Master Calendar
of Events
Connect with Anne!

Making Wellness Services Part of Your Advocacy Offerings

Thursday, May 7 <- this week!

Join Anne Llewellyn as she talks with Nurse Advocate Rajitha Bommakanti, BSN, RN, CCM founder of the Healthy You Lifestyle Center. We will discuss how you can add/incorporate wellness into your practice. Learn the strategies and be a change agent in making a positive impact on your client's behaviors that are impacting their health and wellness.

We're sorry. Anne's call has reached capacity and is now closed to new registratrants. Reminder notices will be sent Wednesday and Thursday to those who have registered.
  APHA Expert Call-in

Helping Your Clients Pay for Your Services (or Anything Else)
in an Unexpected Way

Wednesday, June 3

Often you hear from a potential client who would love to hire you, but is limited in his/her ability to pay you. Or, they call to ask you to help them manage and reduce medical bills and are left with little or no means to pay a balance, or… you know… the list, and those who struggle to pay, goes on.

They may not realize there could be an untapped resource they never even knew existed! No, it’s not about borrowing money, and it’s not money that ever needs to be paid back.

Lisa Rehburg is the principal of Rehburg Life Settlements. She works with people to uncover funds they might never have gained access to in any other way; funds that would have just disappeared, kept by a life insurance company that never had to pay out for its insured customer.

Lisa will walk us through how such a “settlement” works, and scenarios where clients can benefit. She’ll also tell us about the process to gain access to the funds, and will manage our expectations about possibilities.
register for this event
You may register on the day of the call up until 3 hours prior to the call.
Register for this call.
The International Conference on Patient Advocacy

ICOPA logo

ICOPA 2020 has been officially postponed.

Read the announcement made last week...

And save the date for 2021!
Unified HINTS image
Are you spending valuable time hunting down health records and gathering important documents for your clients?

Do you have one secure location to store information so you can easily access it during doctors’ appointments, emergencies, or while traveling?

We have a solution for you. DIAL A PAL to help! Our P.A.L.S, Personal Advocates and Liaisons will collect, organize, and manage all of your clients’ information in one secure location utilizing our secure web app. Our affordable concierge service will allow you to focus on being an ADVOCATE, and not a medical records specialist. Let our PALS do the work for you!

To learn more about our app and P.A.L.S concierge service, visit our website at www.UnifiedHints.com and sign up for a free demo and Q&A by clicking here.
Want to increase your directory visits?

Find help here.
AdvoConnection Directory Top Search and SEO* congrats to:
bullet Rick Pugach (92 visits / 67 potential clients!)
bullet Laura Mendez  (47 visits / 40 potential clients!)
bullet Lisa Berry Blackstock  (44 visits / 40 potential clients!)
These members had the most visits to their AdvoConnection Directory listings in April.

How many visits did your profile get?

*SEO = Search Engine Optimization = tweaking your listing so search engines like Google, Yahoo, Bing include your listing at the top of their search results.
Five Star Reviews!
5 star reviews
Premium +ADL

Find instructions for asking your clients to submit their reviews.
Congratulations to these AdvoConnection Directory-Listed members who have achieved and received 5 star reviews for their work!

Remember - these stars were awarded by clients for whom they have saved lives, health, or money, and improved the quality of life for the person who provided the review.
star Pat Doyle
star Sandy Thigpen
A job very well done. Congratulations!
Members in the News!
image - news 
See the master list of APHA and member news mentions, located at the APHA Blog.
bullet Claire Thevenot, APHA member, was spotlighted in an article published by the Georgia CORE, Patient Advocate Play Significant Role in Cancer Care
bullet Consumer’s Checkbook published Patient Advocates, (an overview of the profession and its benefits to patients and families), featuring several APHA members: Martine Brousse, Adria Goldman Gross, Elisabeth Schuler, Sandy Thigpen, Barbara Abruzzo, and Mary Daniel.
bullet LegalZoom published Managing Medical Debt and How to Avoid It based on advice from APHA member, AnnMarie McIlwain.
APHA Premium +ADL members: Want to respond to requests
for advocate expertise? Find them in your +ADL Connect! Discussion Forum - see the list of recent requests below.
If you are a Premium +ADL member featured in the news,
please submit the link to us.
PUP TIPS logo 
Online Courses for Advocates
PracticeUP! online is a sister site to APHA. APHA members may take courses for free or at a discount.

Now Available!
A new course,
appropriate for our times...
Take Care of Clients,
Preserve & Grow Your Practice

A free course for all APHA Members


Earn 2.5 CEs for BCPA
Earn 1 CE for
CSA or CMC, too!
Pandemic Course 
Pandemic! Take Care of Clients,
Preserve and Grow Your Practice
Are You Certified?
Do you need to earn CEs or CEUs?

PracticeUP! logo

Please take the
PracticeUP! Online CE / CEU Survey

PracticeUP! Online has offered BCPA CEUs since its inception.
Recently we have begun reaching out to
additional certifying bodies to get permission to offer PracticeUP! students the CEs / CEUs they need. But we need to know from you which certifications they should be! Examples: see above - the new Pandemic course now offers CEs for three different certifying bodies.

The survey will take about 2 minutes of your time,
and could make earning your CEs or CEUs much easier. 

Find the survey here.

Deadline: May 15th <- next week
for ADL members
A special section for AdvoConnection
Directory Listed members.
Reminders for +ADL members:
bullet new April Directory profile stats are available! Here's how to retrieve yours.
bullet Note: This is a great opportunity to ask clients and previous clients to add ratings and reviews to your directory listing!  Here's how.
bullet Did you see your invitation?
AdvoConnection is looking for guest bloggers. We have invited +ADL members to submit. Invitations went out Monday and are good only through May 15. Let us know if you are listed in the directory, but did not receive your invitation and we'll send it along. (Our first submissions were published last week - see Link & Learn above.)
bullet Monitor requests for help!*  Patients need you! Recent requests have come from:
Virginia Maine Florida
Nebraska New York Ontario
... and other states and provinces!
*We are beginning to see a big uptick in requests for help, and a surge in directory searches...  please keep your eye on the Unmet Needs list. Patients need you!
NMH ad masthead
Reviews found on Amazon:
This is a great marketing book that is exceptionally organized, easy to understand and includes exceptional advice. The specific marketing strategies on public relations, creative ideas on developing and defining your brand and the wonderful resource list at the end of the book are just a few reasons why I love and recommend this book.
  While the information in the book is basic - good for someone with no business experience - it also lays out a concrete path of 'must do' tasks for anyone starting a private healthcare advocate business and keeps you on track.  
  This book is well written, well organized, and contains valuable information for businesses in this field. I recommend it without reservation.  
  Learn more about
The Health Advocate's Basic Marketing Handbook

Take advantage of your APHA Discount from here.
Connect & Share
in the
APHA Connect!
Discussion Forum
image-conversation balloons
Link to the APHA Connect
Discussion Forum

  Coronavirus / COVID-19 Forum
bullet Health Insurance Grants for the Unemployed
bullet hot COVID 19 Care Interfering with Other Health Care? 
bullet Two Great Posts to Share with Clients 
bullet hot Curiosity re: re-Opening
  General Conversation
bullet hot Any Alzheimers Specialist Advocates?
bullet  Professional Identity and Branding
bullet Option for California SNF residents to designate health care agent 
bullet Guarantor Contract Addendum 
bullet hot E&O Insurance
bullet Hipaa and privacy forms 
bullet providing emergency advocacy
bullet hot ICOPA 2020 Announcement
bullet hot Best place for reviews?
bullet hot Any other cancer-only advocates?
bullet “Angry Patients Are Getting Billed”
bullet Professional Identity and Branding
 +ADL Member Forum
bullet hot SBA Loans – Help for Determining Eligibility and Obtaining One
bullet Media Request – Kiplinger
bullet Media Request - Consumer Reports
bullet Media Request - MedPage Today
bullet Media Request - ABC News
image - coronavirus * The APHA Tuesday Agenda and COVID-19
We continue to identify the many ways we can support you
in an effort to balance your need to stay safe with your desire
to grow your patient-service practice during this critical time.

Our Tuesday Agendas will continue to reflect this focus as long as need be.

Of course, if at any time you can think of any way we can support your needs, please do reach out! Your success is our success.
thank you image 
Many of our members with clinical credentials - doctors, nurses, advanced practice nurses, physician assistants, and others -- are working on the front lines to defeat this virus and end this pandemic.

Many others are volunteering their time to make others' lives easier and allay some of their fears in the midst of this horror.

Our sincere thanks to each of you for
helping others through this crisis.
The Alliance of Professional Health Advocates
is one of the
DiagKNOWsis Family of Patient Empowerment and Advocacy Websites


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