APHA Agenda
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This Week's APHA Agenda
APHA Agenda Masthead 
Tuesday, November 17, 2020

Miss a week. Miss a lot!
Link & Learn
Don't forget: 
you'll need to be logged into the APHA membership site to access most of these links:
bullet new How Much Does It Cost to Hire an Independent Advocate? (AdvoConnection blog)
bullet archive  ‘Tis the Season to Extend Your Outreach (APHA Blog)
bullet webinar Expanding Your Practice and Services with Video Delivery
bullet ORB  Finding Credible Web Information
Schedule & Attend
Link to the
Advocacy Master
Calendar of Events
APHA Expert Call-in
Keeping Family and Friends Informed During Your Client’s Journey

Wednesday, December 2
As advocates, we know that loved ones, family, and friends have the best of intentions when it comes to our clients and their medical circumstances. From setting up phone trees, to expecting to facetime during hospitalization, from waking up the patient from a good nap (because she got no sleep last night), to showing up with too many macaroni casseroles – they may all be very well-meaning. But that doesn’t mean they are helpful.
  Keeping tight bonds through patients’ difficult medical journeys can be very important for healing. People who care about your client want updated information, and everyone wants to be helpful. Clients want the support and appreciate the intent, but they don’t need their phones ringing 24/7, and family members and caregivers get tired of repeating updates over and over again. Maybe it’s that one-too-many casseroles that makes us realize there must be a better way.

Enter CaringBridge – just the solution! CaringBridge has been around for more than 20 years as a communications platform easily and readily available at no cost to the patients and families that use it. Whether your client is going through surgery, or chemo, or is hospitalized for a period of time – whatever it is – CaringBridge can help communicate the right details at the right time while keeping too many casseroles out your clients’ freezer.

Susan Kerber of CaringBridge will be the guest for our call. We’ll look at how advocates can support their clients through use of CaringBridge (perhaps making you the hero for bringing it to their attention.) Susan will tell us about how CaringBridge came to be, how to use it, and the many ways it has evolved to become the great tool it is.
  register for this event

Register for this call.
If you're looking for a good
client / practice management software solution
look no further than MyJunna!

Did you attend last week's demo?
Our follow up page is now available which includes both
the video of the demo, and the code you may use for the
My Junna specials running now through January 1.

Demo and Code

We want to promote your work!
Premium +ADL

Find instructions for asking your clients to submit their reviews.
• Do you write a blog?

• Have you written a book?

• Do you provide services that support the business of being an advocate or care manager?
We offer several options, all available at no cost to members of APHA, to promote your business support endeavors.

Learn more about this member benefit here.
In the Media!
in the news image 
See the master list of APHA and member news mentions, located at the APHA Blog.
bullet Battle the Bill, making sure your hospital bill is accurate, featured Martine Brousse, APHA member, and was produced by Lindsay Branson, NBC News 4, Nashville.
bullet APHA Member Cindi Gatton was featured in The Rise of Telemedicine, published by POZ, media addressing the spectrum of needs of people living with HIV / AIDS.
APHA Premium +ADL members: Want to respond to media requests for advocate expertise? Find them in your +ADL Connect! Discussion Forum - see the list of recent requests below. If you are a Premium +ADL member featured in the news, please submit the link to us.
PUP TIPS logo 
Online Courses for Advocates
PracticeUP! online is a sister site to APHA. APHA members may take courses for free or at a discount.

Updates and Upgrades to the PracticeUP! Online Website
.... will take place over the next two weeks (through the Thanksgiving holiday)
If you are planning to take courses during the holiday week, you may find your access has been briefly blocked, or that the site looks strage.  It's just temporary! We we will continue to post updates to the site as we make progress on the updates.

We apologize for any inconvenience!  This is a continuation of the massive updates and upgrades we've been doing to all APHA and PracticeUP! sites since late spring.
for ADL members
A special section for AdvoConnection
Directory Listed members.
Reminders for +ADL members:
bullet October directory profile stats (analytics) are available. Here's how to retrieve yours.
bullet Monitor requests for help!  Patients need you! Recent requests have come from:
Arizona DC New York
West Virginia Tennessee Colorado
... and other states and provinces!
bullet Reminder!  It's always a good time to ask former clients for a testimonial for your AdvoConnection listing.  Here's how to make it easy.
APHA Expert
Call-ins and Webinars 
pacboard logo
Find the master list of completed calls (available with podcasts).

Find the list
of upcoming calls.
What would you like to teach or learn?
Make your suggestion!
We're now scheduling Expert Call-ins and Webinars for Spring and Summer 2021.
Are you an expert on a topic of interest to advocates?
- or -
Is there a topic you wish we would cover that could help you?
- or -
Do you know of an expert on a topic that could be useful to members?
Please make your suggestions. Curious APHA Call-in schedulers want to know!
NMH ad masthead
Reviews found on Amazon:
This is a great marketing book that is exceptionally organized, easy to understand and includes exceptional advice. The specific marketing strategies on public relations, creative ideas on developing and defining your brand and the wonderful resource list at the end of the book are just a few reasons why I love and recommend this book.
  While the information in the book is basic - good for someone with no business experience - it also lays out a concrete path of 'must do' tasks for anyone starting a private healthcare advocate business and keeps you on track.  
  This book is well written, well organized, and contains valuable information for businesses in this field. I recommend it without reservation.  
  Learn more about
The Health Advocate's Basic Marketing Handbook

Take advantage of your APHA Discount from here.
Connect & Share
in the
APHA Connect!
Discussion Forum
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Link to the
APHA Connect!
Discussion Forum

*Indicates a Forum open to
only designated members
  General Conversation
bullet 3 Ways to Stay Visible During the Pandemic
bullet It’s Open Season – er, um – Open Enrollment Time
bullet hot Freelance Subcontractor – Does this exist?
bullet Demo and Q&A: My Junna Practice Management
bullet hot An Inside Look at Death from a Patient Advocate…
bullet hot Insurance Coverage Denial Based on Age!
bullet Billing Advocates – I need your input
  +ADL Forum*
bullet Difficult COVID Discharge Placement
bullet hot Workers Compensation paying for Patient Advocacy
bullet hot Do you include pricing on your website?
bullet Article re: Impact of uncoodinated care
  APHA Academy 100 Days to Launch Forum*
bullet Lesson 17: Marketing Tools & Tactics, and Measurement
bullet Lesson 18: Intro to Web Marketing
bullet Video and follow up: Live Lesson #3 is Online
Yes - a little early!
thanksgiving image
No APHA Agenda Tuesday, November 24!
We'll be in the office, but laying low... 

Hoping you have a safe and pleasant holiday!
The Alliance of Professional Health Advocates
is one of the
DiagKNOWsis Family of Patient Empowerment and Advocacy Websites


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