Strengths: (people skills section and some business skills)
-I am a Physician Assistant, so feel comfortable with my knowledge of the healthcare system, how doctor’s offices/hospitals function as well as HIPAA.
-I am empathetic, good at explaining expectations, can manage/address unpleasant topics, can facilitate/be a liaison for clients and…[Read more]

Strengths:
*Knowledge of health care systems, particularly the long term care system, how medicaid works, the mental health and probate court system.
*Knowledge of how patients and care givers think especially when working with complex family dynamics
*Knowledge of HIPPAA policies and forms and ROI that need to be signed/completed
*Research…[Read more]

Strengths:
Knowledge of healthcare system and healthcare providers
Enjoy high challenge situations and think creatively in problem solving
I enjoy working with people and do not avoid good conflict when needed
Flexible with the ability to identify my mistakes and pivot
Connected within the healthcare community in my area
Empathetic
Strong…[Read more]

Well done, Christie – and a good assessment of your gaps, all of which we’ll be addressing through the 100 Days program – except the knowledge of the healthcare system.

Here’s something I almost never do – but I’m going to do it because you asked…. My first book, You Bet Your Life! The 10 Mistakes Every Patient Makes (How to Fix Them to Get…[Read more]

Welcome Johanna! Thanks for catching up with your introduction 🙂

It’s so interesting that we have three of you – 20% of our group – who live in one specific area of the country! (Must be something in the water? 😉 )

I totally hear you on the “Patients don’t get it”. And – by the way – it’s not just the older patients who have trouble…[Read more]

As a company that works with several employers I have never understood the model for businesses like Pinnacle. My employers pay the same rate as anyone who hires us directly. We do not operate on a capitated basis as companies like Pinnacle did. Models created by the best MIT software grads couldn’t possibly protect me from promising more than I…[Read more]

List of Strengths and Weaknesses from Lesson 2:

Strengths:
-Entrepreneurial and business skills including former marketing expertise, creative problem solving, good people skills and the sacred support financially and at home to start a business as a disciplined self starter (currently writing a book)

Weaknesses:
– Include the inability as of…[Read more]

Great list here, Stephanie – with a few suggestions for thinking about the parts you aren’t comfortable with…

First – what will help you with so much of it is building confidence, and anything you can do to help you build that confidence will be useful. You can’t be expected to be confident with something brand new (like running a business)…[Read more]

HealthAdvocate has been around for decades, but their model isn’t one we (APHA) would ever recommend, and as Cheryl says above – isn’t necessarily helpful to employees.

They only contract with businesses that have thousands of employees. Their model is to charge very little per employee (like – $1 per month) – and they bank on the odds that only…[Read more]

There are several ‘corporate advocacy companies’ out there. Here is a few who I am aware

Health Advocate:
Pinnacle
Accolade
Quantum
Patient Advocate Foundation (non profit) who helps people for free

Pinnacle was at ICOPA in 2019. These are companies for people who might want to be an advocate but can’t afford or make it on their own.

They…[Read more]